Hesperia Tower  

The staff were great. Very willing to help even though they could not.

This hotel was never identified as being so far from the city that a shuttle would be necessary. At that the shuttle was not available. Also the shuttle to the airport did not start early enough to accommodate our needs. We chose it because of the shuttle that was offered on line. Indicate that Sundays are "off" days in this location.

Hotel is beautiful and very up-to-date

Shuttle service should be by reservation. We waited one hour for the shuttle only to find there were more people standing at the queue than the bus would hold when we got out there twenty minutes early. Only when the bus came did we find out we were out of luck!!

LOVED the bathroom and the Tower Club Access. Bedroom area could be a little bigger...but overall an amazing stay, thanks!

It is clean and has a high tech design. Staff is helpful, everyone spoke English. Room was nice. Breakfast was good with a range of choices, fairly priced for what they offer, however if you don't eat much for breakfast, in the city it will be cheaper to eat. Really close to the airport, cost 20€.

You need to pay extra 14€ to use the gym, which is in separate building, where you cannot go wearing a bath rob and room flip flops. It is also gym for people from outside, so it's well packed. The gym itself was on a level. It took us 25 minutes by tube to get to the citycentre which is a lot.

The stuff are very helpful. The breakfast is good.

The location is poor although it is near the airport. It takes at least half an hour to the city centre by underground. The wifi connectivity is awful.

Excellent spa and fitness centre with swimming pool, wonderful views from windows, 5 min from airport

Poor abilities to choose restaurant rest, quite far from centre

New, clean & fancy without being "stuffy" Modern architecture.

Was farther away from most Barcelona attractions. However, a Metro station is right across the street which takes you into the city center in 15min.

Good breakfast, location, shattle service

No wi fi in the room, room service was not good enough

Close proximity to convention site, and yet close to the city center with the subway. Also close to the airport.

There was a considerable mold air in my room upon arrival. Turning on fan and using shower / washbasins solved the problem. Next day I noticed a huge black mold discoloration on the wall on the other site of the shower. The shower area was not watertight and had caused the stale air the day before. For a five star hotel, this was a bit disappointing.

Comfort, facilities, location, free wi-fi, free shuttle bus to airport

Very expensive for eating, drinking at hotel and the mini bar prices extortionate!! parking also extremely expensive

Comfortable quiet rooms in a nicely designed hotel. It has a spacious bathroom and comfy beds. Breakfast is pricy but well worth the money.

The hotel is too far away from the city centre when considering a city trip. No tea making facilities in the room.

Fantastic value for money. Interesting modern interior design.

Not in the city centre but as the hotel provides a free shuttle bus and the metro is two minutes' walk away, the is not much of a problem.

Simply the Best!

Waited 90 mins for courtesy bus at terminal 2. Rang hotel 4 times and told them exactly where we were and each time we were told it would be 10 mins. In the end we got a cab (20 euro). When we complained to the hotel we were told that the bus didn't stop at terminal 2. At €149 for the room + €48 for breakfasts + €20 for the cab, it turned out an expensive stopover.

Great hotel, highly recommended

The design of the hotel and the room was rather over the top, but very fun. The staff at reception were great and very helpful. Great view from the room. Great location if you wish to see Barcelona as well as be near the airport. They operate a shuttle service to both the city and the airport, so particularly convenient if you have only 1 night in barcelona. Also the metro line is across the road from the hotel, so easy to get back to the hotel from the city centre.

Rooom cost was very reasonable, but felt all other costs were trying to make up the difference. The service beyond reception, and particularly in the Bouquet restaurant was not very good, rather slow and forgetful, which compounded the fact you were paying a lot in these areas.

From the architectural point of view, this building, designed by Richard Rogers, was quite nice.

From the management point of view, the hotel was a disaster. Our primary reason for staying in this particular hotel was their airport shuttle. When making our reservation (a month in advance!), we indicated specifically that we needed the shuttle service at a particular time, and requested them to confirm that it was available. We did not get a reply, only to find out at our arrival that the shuttle bus did not run that time of day. The reception desk staff claimed it was a fault of booking.com... After a long and unpleasant discussion, they agreed to get us a complementari taxi. On the morning of our departure, however, the man at the reception desk did not seem to know anything about that arrangement, so we had to explain the situation to him as well... Most of the bars and restaurants were closed, including the cupula at the top, and it was impossible to go up there to enjoy the view. The shower stall was not watertight and had a musty smell of moisture. There were only toilet items for one person.

Food and drinks were very expensive

It is not true that there is wi-fi internet in the whole of the hotel. Reception of a signal in rooms is very very poor and only exists in certain places in every room. Big disapointment.

Shower is good and elevators are quick.

There is a phone in the room but who ever you call, whether it is room service or housekeeping, they either not pick-up the phone or do not deliver what you are asking for. There is a free shuttle bus but only for 12 people: first come, first in, so if you want to join this service you better be the first to wait....... and do not forget the siesta time (between 12 and 16: no services). The hotel is unconvenient located in the outskirts, so not in Barcelona itself.

I loved the feel of a five star quality hotel.

The price of the five star hotel items. To order stuff from room service and to drink out of the mini bar is actually cheaper than going down to the restaurant and bar.

Great hotel, view and location. Very nice and pleasant staff.

Liked the design aspect and layout of room, All very beautiful. Luxury and comfort aspects.

They do not inform you about their free shuttle to airport and downtown! I accidentally came upon this information.Too late to use except to leave it. The food in the restaurant is the same boring Spanish food found everywhere. Some of the meat in paella looked like cat. Inedible. Restaurant Bouquet, the only one open in August, was not of the quality of rest of hotel. Too warm, not enough a/c there either. Also no mention of swimming pool, only in booking.com information. Dont' know if there is one or not.

My boyfriend and I thoroughly enjoyed our stay at Hesperia Hotel. The hotel itself is beautiful!!! Very modern and art deco with lots of relaxing areas to enjoy the atmosphere. The location was a little secluded in the sense that there is nothing in the vicinity if you want to have something to eat outside of the hotel (becomes expensive if you eat more than twice) plus to get to the centre takes 25 mins by metro. But there are always taxis outside and the hotel shuttle is really quick if you get in the queue early Otherwise, one of the best hotels I have stayed in and the staff were among the friendliest people we met in Barcelona. I would definitely reccommend this hotel and would definitely stay there again.

There was no coffee machine in the room - a must have for a hotel room!!!

Breakfast very expensive , rooms ok but the shutle bus service makes this a 3 star service not 5 star

the so called shuttle bus hardly ever operates and only has 16 seats - 2 days in a row we could not get on the bus , People start to wait for bus 30 mins before departure, The whole shuttle bus programme is a disaster. I would not recommend the hotel at all , there are many others closer to the city that operate a good shuttle bus service and have just as good facilities at lower.