Petit Palace President Castellana    

The design of the room, and the friendliness of the staff.

Great staff and awesome location. The hotel is very modern. The bathroom is really big, which is rare in Spain. I'm coming back for sure!

Room , too small not what I booked and paid for, corridors, cheap furnishings and tv, bad shower , noise of hotel plumbing (although rooms advertised as soundproofed)

Breakfast, location, service

Not wonderfully maintaned

The location was excellent, the facilities good enough

Not well kept. .

enjoyed my stay

same breakfast everyday

modern, bathroom

sofa bed for other 2 adults very uncomfortable

The hotel is perfect. Location, room, everything is perfect. High value for the price. I had read here that somebody have had problems with the internet but it is not true. You just need a password for every 24 hours anyway it is for free. Really great hotel!

Location. Young lady at reception helped me when I needed to contact police and for that I was grateful.

Room was tiny. Air condition didnt work. Sheets were stained. Place needs an immediate refurbishment as it looks run down. Staff wasnt friendly at all. Recommend only for backpackers.

This hotel was perfect for me. I have stayed in Madrid a number of times and it has the right location at the right price. It's close to great bars and restaurants, and the nearby bars are Andalusian so tapas is free (some of it). Close to the nicer and pricier side of town with Prada etc nearby. Staff were friendly. Room was a little small but I wasn't in the hotel much so didn't mind. Had a great stay :)

Just a good hotel to stay at

Desk staff was a bit slow

Good location not too far from santiago bernabeu stadium, close to the golden mile (high street shopping) About 20 min to the center The staff were friendly and they speak english enough to understand each other, free internet, clean, recommend it!

The bathroom door is so stupid like its never there

Location Good room الموقع جيد الغرفه ممتازه

Bags

I've been there for a night only, but I could discover that if you are going to the usa Embassy its just next to it. Not very far way from the center and museums. The stuff is fine. Young but trying their best. I left my belt at the room and they sent it to my home address what was very nice from them. The rooms are ok. Not big. Of course it is not as high tech as you can expect. May be before it used to be. Breakfast is good. You will have selection of fruits, chesses, ham, spanish jamón and chorizo. Omlette and sausages, corn flakes and different type of juices. Its fine for four star hotel. For shopping is ideal area! All brends you will find on the Serrano street and El Corte ingles is just on the left from the hotel. In general it is a good hotel!

The only thing which is missing and its quite important is the printer at the client area and Adobe Acrobat must be downloaded for all the computers. Otherwise its very uncomfortable to send the e-mail to the hotel e-mail and then some of the stuff will open it and print it!!! Must be changed!

The rooms are great !

Good location in bairro Salamanca.

The internet just worked in the first day (stay of 3 days), for a high tech hotel it's very poor. The shower wasn't working properly.

location and price perfect

Small bar area

laptop for use in room, brilliant! Very modern room with some cool touches.

room service was very limited and also expensive.

Great location. Nice rooms. Great breakfast. Excellent value for money

The location, friendly staff , privacy , and comfort of rooms.

For the price we paid, I think the breakfast should have been included.

Great location and comfortable rooms (the bed is great). High tech look makes it different and somewhat funny.

Wifi password and username need to be re-entered too often on each devise. Quite a pain.

Location Computer in room and free access

Halls very dark No breakfast included in room price

The only think i liked about hotel is the location, which is magnificent really! And I can say that the concept of hotel is good

Stuff, service, rooms, nothing is as it sims on your fotos!

Its location and value for the stay.

The sofa bed at the suite was very hard.