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Newest reviews for HM Balanguera

  • Brian
      United Kingdom
    August 31, 2014

    Style of hotel Friendly staff

    Room was a little small Sink not in a bathroom but in the room

    8.3

  • Anonymous
      United Kingdom
    August 28, 2014

    Very stylish boutique hotel

    Walking distance to resterants and bars

    8.3

  • Denitsa
      United Kingdom
    August 28, 2014

    Beautiful hotel, nice and spacious rooms, very friendly and helpful staff.

    tasty breakfast but not a lot to choose from

    9.6

  • Jonathan
      United Kingdom
    August 27, 2014

    The staff are welcoming and helpful and the breakfast is a great way to start the day. Really warm communal vibe to reception and the roof terrace was ideal for an afternoon siesta

    Wifi was patchy in the rooms and the location was not as central as liked but at the same time the price for this level of hotel was great value.

    7.5

  • Suzanne
      Hungary
    August 24, 2014

    Great little hotel, close to historical downtown

    10

  • Grigorios
      Greece
    August 19, 2014

    Design,breakfast place,room,terrace,wi-fi.

    Too much expensive for what it offers

    5.8

  • Gokhan
      Russia
    August 19, 2014

    a perfect design, nice and kind staff, tasty breakfast.

    Not easy to find a parking spot near the hotel. Entering the wi-fi codes everytime, and poor connection.

    7.9

  • Amanda
      United Kingdom
    August 13, 2014

    - Large room, plenty of storage - Great location and very easy to explore from - town centre was a 20 minute walk (I live in London and walk a lot, so this did not bother me!) Fantastic roof terrace and pool - very relaxing!! Great breakfast, lots of choice Very helpful and friendly staff I did a lot research before choosing this hotel and it was just perfect for me. I will be back!!

    9.6

  • Beth
      United Kingdom
    August 12, 2014

    The roof terrace was lovely but only 4 sun loungers so minimal room for guests. Great to have an outdoor balcony but overlooked a neighbours kitchen who liked to cook in his underwear. Staff were super helpful. Room service was good but slow.

    Towels and bedding in the rooms could have been a lot better. Standard of these was poor. Mini bar was tiny - would be better to have slightly larger fridges so that you could fit more in! No tea or coffee services in the room. All english TV channels were news channels only - could be an idea to get BBC or something similar.

    7.5

  • Craig
      United Kingdom
    August 7, 2014

    The design, the staff (apart from the silly Perspex display vase I bashed into several times) the showe products nice too, I forgot to take one for the name.

    The facilities and service were not commensurate with a 4* or any hotel for that matter. No restaurant or bar. Only a vending machine round the pool and then only four loungers around the pool. This is a great place to be (if you're in morocco ) it reminds me of a Riad without the staff. One member of staff and a poor cleaning lady that worked on her own by the looks of to service 40 rooms. All staff were great but never enough. You order food at reception and it's takeaway!!! Don't dress this up, it is a takeaway in a plastic box and they give you a plate. Not a sleight on the staff it's the owners (bit greedy I'd say) they charge €3 for a beach sack to advertise their hotel. GIVE ME ONE I PAID OVER £100 per night!

    6.3

  • Annemarie
      Netherlands
    August 5, 2014

    The design of the hotel is great, love all the white with natural accents! The breakfast was included and was good; enough variation and tasteful. The room was nice, especially the rain shower and the decoration. Staff was very helpful with suggestions for activities and sights and showing directions.

    The pool was too small to really swim, but cute. Most of the staff was super friendly and helpful, but some seemed a bit grumphy.

    7.9

  • Sarah
      United Kingdom
    August 3, 2014

    Felt very clean, artistic and modern. Breakfast was great, and everything had a great design touch. Felt like a loved space.

    9.6

  • Mervi
      Finland
    August 1, 2014

    The staff was really friendly and they helped you with all questions. The room was clean and good sized and a lot of space for your own things. The breakfast was good

    The swimming pool was really small, but we were not planning to use it anyways. So it didn´t matter.

    7.9

  • Andy
      United Kingdom
    July 30, 2014

    Atmosphere & Quality The Breakfast Friendlyness

    10

  • Sergii
      Ukraine
    July 29, 2014

    Stylish hotel that differs from all others, gives Mediterranean feeling. Nice place to sit on the roof and in the lobby.

    Could be better if add more furnigure to place belongings and equipment like teapot etc. Also room cleaning was not excellent.

    7.5

  • Kathryn
      United States of America
    July 29, 2014

    Everything!

    The vending machine wasn't working well on the top floor :(

    10

  • Jacqueline
      United Kingdom
    July 28, 2014

    Clean and comfortable, excellant breakfast buffet, rooftop terrace and small pool. Quiet residential location, but only a short walk to the city centre.

    Wifi was a little bit hit and miss.

    10

  • Anonymous
      United Kingdom
    July 28, 2014

    Junior Suite, spacious & comfortable. The balcany/outside area ot the room was excellent, with mid-day sun and not really over looked. Roof-top pool is nice and relaxed (water really cold though). All the staff were friendly & helpful. Breakfast was fine. Overall, a good choice for a short stay in Palma.

    On our last night (of 3 day stay) we were woken by a strong smell of the drains - which we were almost certain was coming from inside the room! May have been a one-off problem, but had to ring reception - who came quickly but didnt know what was causing it. They left us with some air-freshener. Parking at the HM Balanguera is very limited (street parking only) - however we knew about this before we booked tbh. The hotel doesnt really have any Bar to speak of, just a few bottles/spirits behind reception - but we went out every night.

    8.8

  • Sergio
      United Kingdom
    July 24, 2014

    The roof top pool can be better serviced, empties and glasses were left everywhere around the sun beds with no staff in sight for cleaning up.

    8.3

  • William
      United Kingdom
    July 23, 2014

    Staff, lay out,cleanliness, breakfast arrangement.

    Just a tad too far for a walk to the centre in the summer heat. 1.25 miles

    7.9

  • Bengt
      Sweden
    July 23, 2014

    clean and fresh, ok breakfast, good wifi

    a bit off locationwise - 10 minutes walk to centre, low number of staff, no luggage room, small pool and roof top section - hardly any space and crowded

    6.3

  • Ann
      United Kingdom
    July 15, 2014

    Great rooms, loved the white throughout, very quiet Good breakfast

    Location in an up and coming area not great but it turned out to be only a 15 minute walk to the city centre. We took a taxi back. Sunbathing space on roof limited and pool tiny. However these are minor points and we would stay here again

    8.8

  • Julie
      United Kingdom
    July 5, 2014

    Proximity to the centre was excellent. Roof top plunge pool

    Street noise at night.

    6.7

  • Nataliia
      Ukraine
    July 4, 2014

    Modern design, delicious breakfast, comfortable facilities, good price, helpful staff

    The only disadvantage is location - approximately 15 minutes walk to the downtown.

    8.8

  • Anonymous
      Australia
    July 1, 2014

    Without any communication I was billeted out to another hotel upon arrival at 9pm. The hotel did not attempt to make contact with me to let me know, and were exceptionally rude and aggressive the following day when i returned to the hotel to take breakfast as i had arranged it as a meeting place. Exceptionally disappointing as i was really looking forward to my stay.

    2.5

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