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Plaza Carlos Trías Bertrán 4, Tetuán, 28020 Madrid, Spain – Show map
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713 verified reviews
They speak your language!
Holiday Inn Madrid Bernabeu's staff speaks: French, Spanish, English
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Outdoor Pool (seasonal), Sun Deck
Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child from 2 to 18 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 711 reviews
Value for money
Show reviews from:
Espahotel Plaza Basílica is located a 10-minute walk from Real Madrid’s Santiago Bernabéu Stadium in Madrid’s financial district. It offers modern apartments with Wi-Fi connection and satellite TV.
Score from 393 reviews Good
The Rafaelhoteles Orense has stylish accommodations located in the heart of Madrid's business district. It is close to the Santiago Bernabéu stadium.
Score from 451 reviews Very good
The Meliá Castilla offers comfortable accommodations just feet from the Paseo de la Castellana. The hotel features classic décor and has a seasonal outdoor pool, surrounded by beautiful gardens.
Score from 421 reviews Excellent
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi and a free gym.
Score from 2960 reviews Very good
Location to the Real Madrid Stadium was great, lots of shops and food outlets on the door step, including TGI, Macdonalds, Burger King etc.... Overall a good value for money hotel.
Difficult to find
The reason for our stay was to watch Liverpool play Real Madrid in the Bernabeu, the location of this hotel could not have been more perfect! The stadium is literally 5 minutes from the stadium. It is also close to the Metro station, which brings you both to the airport and Madrid centre in around 10 minutes. Staff in the hotel were very helpful. There are also some good places to eat out located near the hotel
No negative points
Room not ready for 15:00 check in. Was nearly 16:00 by the time it was ready. Room safe didn't work correctly and passports were trapped inside.
All is very good... I was in room 931 ,Presiden Room Excllent...
Overall good quality
Watch that the WiFi only covers ONE device per room, additional cost 12€!
Good location, kind staff, clean room
Very noisy as people were make protests early in the morning (even on weekend)
Noise in morning
Very old furniture Very noisy people make protest Every day
Location was excellent for Real Madrids Bernabeu stadium.
The bedrooms smelled of smoke.The hotel needs a non smoking policy.
The staff was very friendy and helpful. We got a room which was not quite to our expectations, but the receptionist was very understanding about it and apologised, promising better attention on our next visit.
We have often stayed at this hotel and like it, but it needs urgent renovation. The bathroom are needing renewal of installations. They still use the unhygienic shower curtains. The shower doesn't work properly, etc. The carpeting needs renovation or thorough cleaning. The bath towels are old and rough. Renovation is a must!
Quite a quite place compared with city center. Very good location with a beautiful view . Very convenint when visiting Santiago Bernabeu Stadio or areas around.
Small room for a family of 4. Only two double beds in the room.
The price was very reasonable for the hotel.
Wifi is free only for one person. Any others in your group wanting to connect will have to pay - and it is expensive.
Room 732, Romanian room maid very polite.
I was standing in front of the receptionist for a 5 minutes and not greeted at all (I am 2m tall)... just when elderly receptionist with a Marlboro pack in his shirt pocket, finished some writing he approached... on the other hand 2 gentleman in the night shift were very polite and useful...
Staff were friendly and welcoming and hotel very clean .
This place is either for business travelers (KPMG and Torre Picasso towers are very close) or for mature couples (big pool on the roof).
Expensive in terms of value for money. Windows were not cleaned for many weeks
Good location, basic for 4 * but you get what you pay for!
Access to the hotel was confusing for driving but we got it eventually!
Good location close to metro and the real madrid stadium. Clean. Quiet.
It was a litle difficult to find by the car. It was noisy at night. The sound insolation is poor
Wifi lento y pagado
Good location and very clean. Since we were there for the football game the location was ideal especially since we had our 74 year old mother. Would stay again.
On a whole the staff was extremely polite and pleasant. However it only takes one person or department to spoil the experience. Room Service and the restaurant staff found them to be extremely rude and feel that because they are in a position of dealing with all sorts of people around the world they should be able to speak not just one language. Was not impressed at all.
Sure you can provide guest with a decent wifi connection without charging them.
We loved the pool and the sun loungers were lovely. Gym was ok and the room we were given was excellent.
The pool area opened a little late maybe 9.30 would have been better. Also the pool was slightly cold.
we were charged twice for the same reservation.
i was charged twice for the same reservation.
The Staff - VERY kindly and helpfull
Aircon VERY noisy Ventilators outside window - noisy. Everything looked as the days for the hotel "has been" I think it´s time to stop cashing in - and refurnish the hotel. And then higher the level. It is not OK :-(
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