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Plaza de la Independencia, 3, Salamanca, 28001 Madrid, Spain – Show map
Excellent location – rated 9.6/10! (score from 209 reviews)
Rated by guests after their stay at Hospes Madrid.
|Romantic Offer - Double or Twin Room|
|Dreamer Double or Twin Room|
|Deluxe Double or Twin Room|
|Deluxe Double or Twin Room with View|
|Double or Twin Room with Extra Bed|
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1013 properties in Madrid
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210 verified reviews
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Hospes Madrid's staff speaks: Spanish, English
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Fitness Center, Spa, Massage, Turkish/Steam Bath, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 32 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 209 reviews
Value for money
Show reviews from:
The Gran Meliá Fénix is a luxurious hotel located next to Plaza de Colón, in the Salamanca district of Madrid. It features elegant rooms and free Wi-Fi.
Score from 447 reviews Excellent
Located 215 yards from Madrid’s Recoletos Station, VP Jardín de Recoletos is a 5-minute walk from Retiro Park. It offers free Wi-Fi and spacious rooms with a kitchenette, sitting area and terrace.
Score from 867 reviews Wonderful
In a beautiful 18th-century building, Catalonia Las Cortes offers air-conditioned rooms and free Wi-Fi. It is in central Madrid, a 10-minute walk from El Prado Museum.
Score from 915 reviews Wonderful
The Silken Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. It has an indoor pool and Turkish bath.
Score from 2068 reviews Very good
Outstanding location, amazing and helpfull staff, we simply fell in love with the city thanks to Hospes hotel. I am definitely staying here again in the future.
Location Staff were helpful but it felt understaffed for the value
Ended up paying 50% more on top of the price due to breakfast not being included
exelent location and exelent service and staff Good breakfast
Good Location. Bed is good.
This is not a five real five star. There are better hotels at a lower price in Madrid. Annoying air vent in the room turning all night. Breakfast better in the bar across the street.
good location /area
The location is excellent, within walking distance of so many great areas. A parking valet took our car on arrival and parked it for us, so arriving was stress-free. Lovely bedroom with nice views and very quiet. Charming staff everywhere in the hotel. We will definitely stay there again.
Shower with shaking floor Old interior, with cheep renovations Smell of old hotel
Staff Location Free massage Shower Towels
The location, breakfast and staff
It was a bit noisy, you can hear the vacum in the other room
The location opposite Independence square was wonderful. Breakfast on the terrace a delight. The staff were extremely knowledgable and friendly. Would definately stay there again
The lift was small and slow so we used the stairs (4th floor) mostly. Not a problem for us but could be for others. The cleaners didn't seem to be on top of maintaining the hallways.
The location is amazing ! Can't get any better...
For a 5 star hotel the service was truly appalling. It's normal to find bad customer service in Spain, but from a 5 star hotel I find it unacceptable. Just a couple of examples: - We were 3 friends travelling together and we wanted to split the bill in 3 when checking out. We asked the day we checked in to see if this was possible and they said absolutely yes, not a problem...The day we checked out it was a major problem to sort each payment and we even got reprimanded for this request. - I ordered room service one night…and I am still waiting for my food !!! When I went downstairs to ask the team in reception what had happened they said nothing, looked at the computer, and then said: “It was not charged to the room”…like that solves it. No apology, no effort to try to make my situation better…Just that it was not charged. - We ordered additional pillows one day and the concierge rang us back to say there weren’t any more pillows in the hotel available. - There were never enough toiletries in the bathroom Overall I have to say that I could easily deal with all these situations happening to me if I were staying at a 2 star hotel. But I wasn’t. I paid top dollar for a room in what is supposed to be a great 5 start hotel. So I expected my experience to be 5 star…sadly it didn’t even come close. I would never go back to that hotel, nor would I recommend it to anyone else.
Staff Location Comfy beds Bath Decor Yummy biscuits upon arrival
Poor wifi signal Didn't clean our room on the second day
The rooms are spacious and the location of the hotel is excellent.
Too expensive for what you get. Common areas are not as nice as the pictures show and internet connection is mediocre. Housekeeping services were not the best either...
Excellent location, good boutique size hotel.
Staff warmness and facilities
Staff !!! Very friendly , ilian is a best custom i have ever met . Thank you for everething ! We'll be back ...
the beautiful terrace in front of the hotel; very friendly personal ;
I loved the balconies in our room which you could open the windows and look out over Madrid. Beds were very comfortable
Felt the bathroom areas could be a little more private
The staff were extremely friendly and helpful; they made excellent recommendations for dining. They even observed that one of the members of our family was limping as we walked by the hotel. They asked if we needed any assistance and directed us to the nearby pharmacy. The hotel was in a great location to walk to a variety of areas. Our stay was split into two parts and, upon our return to the hotel, we had a treat waiting for us. I would highly recommend this hotel!
Location is wonderfull! Cleanliness was superb, The bed was excellent!! We slept like babies. Staff was very friendly. The wifi was good. And the shower was the best I've seen in a long time!!!! There were several good cafes around the corner!
There was no place to hang the towels. There were no floor-mats outside of the shower just the slippery marble floor We had to ask the staff several times before we got it. I was afraid we were going to fall.
Great location. Comfortable rooms and design.
Bathroom is open concept, so if traveling alone, you are fine. If you are a couple, you don't really want to see that person in that "bathroom". Also, they lost our key, so when we checked in they told us to come to them and they will have management let us in, as there is only ONE key per room. Wondering why they didn't move us to another room?? Rediculous.
The staff were super quick to help and always extremely pleasant. Good location if you want to be central Madrid. The bed was fantastically comfortable.
location was amazing - staff were outstanding - what a wonderful hotel and what a gorgeous city - LOVED IT thank you so much.
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