Hostal Alhambra Suites    

The hotel is beautifully decorated, eventhough from the outside the building does look a little odd. Excellent location just off Plaza del Sol. The breakfast, in a restaurant nearby, serves great tostadas.

Not all the staff demonstrates willingness to help - we had internet issues and were addressed with desdain and rudeness by the morning frontman.

location

Clean, friendly, central for sights, bars/restaurants and shops.

No external window in our room so felt a little claustrophobic.

Bfast

Room was a box. Window to the sewer. Lamps exploded, shower was clogged... Whole room got wet. Bed hurt my back for 3 days.

Very central location and majority of staff were very friendly and helpful. Very reasonable price especially as breakfast was included.

The only issue we had was the rudeness of the man behind the reception when we arrived on 10th May. He was very brusque and when he showed us to our room he simply said "this is it" and went straight out. As I have said in the comments about what we liked the rest of the staff were very friendly and helpful.

Conveniently situated near the heart of Madrid, Plaza del Sol this apartment style hotel is modern and well appointed.

At 130 euros per night would not suit travelers on a budget.

Modern design, perfect location, breakfast serves till 12am, perfect for a relax weekend in Madrid.

5 min from Sol metro station, clean and cozy room, friendly stuff

Excellent location for city center and metro. Included breakfast fair.

small window with no view.

The toilets was not suitable.

room 106 is very noisy with water tanks and pipes filling and banging throughout the night. never been in such a loud room with a tiny little window overlooking roofs:( NOT IMPRESSED

Top services at the reception. Kindly and helpful. Hotel was very clean. Puristic design. Breakfast served quickly and friendly. If you don't expect a palace but a place to sleep and rest, in the middle of the city, a few minutes from Palacio Real and Museo del Prado and other interesting places, and all these for a reasonable price, this one is the right choice.

You could hear other guests through the door. There could be some yogurth and corn flakes for breakfast and maybe a coffee machine. The entrance to the hostel could be better marked.

location is good

the air condition is too old. during the night some part just fallen with a big noise which frightened me so much; the environment around hotel is not clean.

The hotel looks very nice on the inside. Our room was nice and stylish bathroom. The breakfast was very good-lots of bread, muffins, yogurts, Iberian ham and cheese.

When we arrived at 11, the man on reception wasn't very welcoming. He didnt reallly say anything to us. When I asked if there were any good restaurants nearby he said 'yes' and didn't say anything else. Otherwise the hotel is nice.

1. Very central location. 2. Within walking distance (1km) of most of the cultural points of interest for us. 3. Plenty of nearby cafes and restaurents from which to choose. 4. Good breakfasts in nearby Valle restaurent. 5. Good dinners and friendly service in the Valle. 6. Room service excellent. 7. Street neighbourhood felt safe and friendly.

a) Advertisement placed with Groupon very ambiguous. Did you authorize such a low price for 2 persons for a double room per night?

The tidiness of the place and the professionalism of the staff,speaking several languages and checking everything;feels secure to know that someone actually bother to find out who is coming in.

Room sizes are on the small side but,to be honest, not even a dislike.

Central location. Vicinity of Sol Metro Station. Plenty ot bars, cafes and eatery's within a very short distance. And this comment comes from a person with mild mobility problems.

Appearance of the street just outside the premises.

Quality rooms, great location. Very quiet room

Only that the room (room 222) had very little natural light (and frosted windows), but this was a minor issue as out most of the time. This was a very quiet room. If on front of property it might be noisier!

Excellent location, very nice, clean and spatious rooms, very friendly personnel

Nothing

Good location, big room, clean and nicely designed

1) Location ... location ... location... 2) Cleanliness and the interior design, although the building seems quite old on the outside. 3) Breakfast

The way the shower is designed splashes lots of water in the rest of the bathroom; perhaps a shower curtain would be a solution.

Location is quite good. The large room we stayed was excellent, the roof is very high, and from the balcony can see the street. The value is good, compared to the other 4 star hotels.

Location, decor, friendliness of staff, cleanliness.

Garbage collection point close to the entrance.

Close to many sites in Madrid and subway.

Neighborhood only ok for traveling with children. Poorly marked on street. Had hard time finding. The lights on stairs were often off making them dangerous to walk. Sometimes noisy late at night. Tha around the corner restaurant was only ok (owned by Hostel) and that was the only restaurant recommendation they would give.

The location is very good, it's at Sol metro station and only 3 mins to walk to the Metro and you can easily walking to many place shopping cuz you are at Sol station; wifi is fast and good, room is clean~

Receptionists are not good and nice~very impatient to tell you this or that