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Hortaleza, 19 - 5ª Planta, Madrid City Center, 28004 Madrid, Spain – Show map
Excellent location – rated 9.1/10! (score from 718 reviews)
Rated by guests after their stay at Hostal America.
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1063 properties in Madrid
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716 verified reviews
The staff speaks English
Hostal America's staff speaks: Spanish, English
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Terrace, Sun Deck
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
There is no capacity for cribs in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 718 reviews
Value for money
Show reviews from:
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Centrally located, Hostal Montaloya is a 5-minute walk from Puerta del Sol Square, and only a 10-minute walk from Gran Via Avenue and Madrid’s main shopping district. Free Wi-Fi is available.
Score from 243 reviews Very good
Set next to the Gran Via Metro, El HostALL is located in Madrid City Centre. This guest house offers free WiFi in all public areas and free luggage storage.
Score from 52 reviews Good
May 3, 2015
everytime that you enter the hotel, you have to go to reception in order to get the door open of your room, thats umcomfortable.
the location, was in chueca, place full of bars and action
April 26, 2015
Very small room and bed. Needed to ask reception to unlock the door to the hallway each time you wanted to access to your room.
Friendly reception staff, Location was good for restaurants. Good value.
April 13, 2015
Good place to stay if you're looking to crash with friends or a special friend, didn't spend time there during the day and probably wouldnt if I has the option, was just what we wanted; a cheap bed for a night.
April 9, 2015
April 3, 2015
Wifi was slow.
The fact that the stafff speak English.
April 1, 2015
My room was next to the elevator cables, which got kind of loud and woke me up a few times throughout the night. Otherwise the place was great.
March 31, 2015
Great location next to Gran Via and in the Chueca
March 25, 2015
Perfect location for sightseeing. Clean, friendly & comfortable. Isaac on reception went above and beyond his role to help find info we needed. Would recommend. Value for money at this basic level.
March 21, 2015
The room was dark having a small old window that didn't close (!!) so it was also very cold. No telephone! The bathroom very very small, you can't even close the door when you enter if you don't make step right ... We wanted a double room but were given a triple one, big, too high ceiling, very small window, dark, cold, so we were feeling like in a barn)).
Location, nothing more
March 19, 2015
Great place close to metro!!! Very friendly staff and they are allways willing to help!! Bathroom was excellent
March 17, 2015
Ideal place for young travellers, close to everything
March 8, 2015
really too noisy
February 10, 2015
Rooms may need a bit more sound proofing. But didn't bother me too much.
would like to emphasize on how friendly the staff were throughout my stay. Service with a smile is an understatement.
February 9, 2015
Thin wals but is OK.
The hotel is in a very good location for the city centre. It is very safe,clean & well maintained. The staff are very helpful, pleasant & courteous. Lots of reasonably priced bars & eateries nearby. Good WIFI. We have to understand that we are in foreign country and no one is obligated to speak english if is not their first language.
January 28, 2015
Location, staff were very helpful and friendly, rooms were very comfortable and the wifi was a great signal. Location was brilliant and going for breakfast at oscars in the morning was well worth the money. I would definately stay there again.
January 26, 2015
Window's frames of the single room was not good.
Staff was very good. My first room was cool. But staff quickly changed the room. In place of the single room, he gave me double room.
January 18, 2015
Good Shower Good Bed(huge)
January 15, 2015
The walls are very thin, so that everything next door can be heard, including noise until one or two o'clock in the morning. The actual street Hortaleza is a bit seedy and lively though not in anyway dangerous. Perhaps not somewhere to come with young children.
The staff were very helpful providing me a kettle and ensuring I was taken care of. Lower end of the budget and gives value for money for those who want a clean friendly environment and a reasonably comfortable bed.
January 6, 2015
The hostel charge us extra 15Euro for a kid even we did not request for any extra bed. This is the only hostel during my visit to Spain that do so.
January 4, 2015
Love the staff their sooo helpfull
December 30, 2014
The walls separating the rooms are not really sound proofed: one could hear clearly the conversations of the room next door. The room that I used was a little smelly due to someone who had smoked inside.
The place of Hostal America is great: many restaurants and shops around, as well as means of public transportation. The breakfast is in a hotel nearby (around 150m) but the buffet is great. Friendly staff.
December 29, 2014
Rooms are very small and crowded, with some noise because of thin walls and audible bathroom noises. Tight fit in the bathrooms - who needs a bidet?
Incredibly attentive staff -- they seem to "know you" after 24 hours, always smile. Anything missing? They supplied it. But hopefully you won't spend much time in your room, because you're in the heart of Madrid - from here we did not need to use the Metro or any other transit. Everything is walkable. Huge number of restaurants and bars and groceries close by for your meals. We would stay here again, yep!
December 26, 2014
shower - water pressure not that great
staff were very helpful and friendly. great location close to train station and main plaza
December 26, 2014
The hostal is in great position and staff very friendly, great value for money
December 18, 2014
This was my second time staying in Hostal America because the staff (Felipe, Isaac, Ruben and Cerverica) are very nice, the location is superb, it's very quiet and excellent value for money. The wifi is very stable also. Felipe was particularly helpful when I was checking out. I will definitely stay here again the next time I'm in Madrid.
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