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Hortaleza, 19 - 5ª Planta, Madrid City Center, 28004 Madrid, Spain – Show map
Excellent location – rated 9.2/10! (score from 621 reviews)
Rated by guests after their stay at Hostal America.
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621 verified reviews
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Hostal America's staff speaks: Spanish, English
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Terrace, Sun Deck
Food & Drink
Public parking is available at a location nearby (reservation is needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating, Air Conditioning
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
There is no capacity for cribs in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 621 reviews
Value for money
Show reviews from:
The Madrisol Hotel is in the historic center of Madrid, 500 ft from the Puerta del Sol. All rooms at the hotel are exterior and have free wired internet.
Score from 601 reviews Good
Including a free 2-hour-long guided tour around Madrid available in Spanish and English, JC Rooms Santo Domingo is a modern hotel in central Madrid, next to the Santo Domingo Square.
Score from 1312 reviews Very good
Fuencarral Apartments is located in central Madrid, on a pedestrian street opposite the alternative Fuencarral Market. It offers modern, air-conditioned apartments with free Wi-Fi.
Score from 292 reviews Very good
Only 82 ft from Puerta del Sol and Plaza Mayor, this guesthouse offers rooms with flat-screen TVs and free Wi-Fi. The Prado Museum and Madrid’s botanical gardens are a 10-minute walk away.
Score from 106 reviews Very good
The staff is really friendly. The location is great, near everything! The room was clean.
The noise, we can hear everything from the other rooms and even floors
The location is good and close to the main street. They clean the room every day.
The noise in the next room is so much that sometimes you feel like sitting together.
We have stayed here three times now. It is a very H¡handy stopover for catching flights from Madrid. The staff are friendly and the hotel has an enormous comnunal terrace with good views. Shops and restaurants on the doorstep.
There is no heating and we were a bit cold.
The price was really good and it is in a very central location. Also, the staff were generally helpful and friendly. Wi-Fi connections were excellent.
The rooms were a lot smaller than I expected when looking at the photos. Also, the plug above the bed was broken and split in two when I unplugged my iPad.
The location was great, I could walk everywhere to the major attractions.
They didn't have the right room for me the first night and had to move me around. The second room, 502, was near the front desk and it was extremely noisy.
The location, the staff
The price... 160€ per night was too much for a simple room with only a bed
good location, as close to Gran Via and Sol. Very nice and helpful staff.
Room and bathroom are very small, though we didn't mind too much. The street can be noisy with party folks at night
Room 405 can experiences excess night time noise from room above on floor 5
Conveniently located near lots of good restaurants, metro station. Staff really friendly and helpful.
The location is good, close to amenities and tourist spots.
the room for 5 people is too small and crammed.
Excelent location, nice clean and confortable rooms.
The place is a bit hard to find. If your room is on the lower floor you have to go to the top floor and ask someone to open the door for you.
Location, near the Gran Via is very good. Easy for finding important places to visit like Museo del Prado and Museo Thyssen B., and parc del Retiro. Nice restaurants every where.
Hostel is old and decoration ugly at reception and at rooms. Does not have breakfast. Shower was broken, despite it had abundant warm hot water.
Location very good, there are many places to have breakfast and make shopping around, maybe the most clean hotel through our stay in all Spain. Vending machine in the lobby is practical and we used it many times to have coffee or some snacks.
I am not used to stay in rooms which doesnt have direct windows or balcony to the street. Other than this it was good stay and comfortable.
Stopped over for 1 night, great location, great price, clean and perfect for a short stop over, great value for money
The hostel is very close to the center of Madrid. Just 2 min walk to Grand Via, 5-7 min walk to Puerta del Sol. I stayed in a room for 1 person with private bathroom. There were 1 wide bed, safe, cabinet for clothes and small cupboard, in bathroom - towels, soap, shampoo, hair drier. Hostel is clean and the room is cleaned every day. Personell is very polite and helpfull, when I had questions about the routes or transport, they helped me a lot.
It was a little bit noisy in the night, because my window was near the lift and also walls are quite thin, so I could sometimes hear my neighbours makin' love and I was jealous :D
Buffet breakfast was great (have to go to a different hotel, 5 minutes away) Very friendly and helful staff Great location for sightseeing
Room was a little bit too small
location, room size
Practically in the downtown. Closely to all sights. Very friendly personnel. Purely and accurately. There is a magnificent balcony open-air where it is possible to sit (to have supper or to drink) with friends
Value for money. Excellent location in city centre with easy transport facilities to places of interest. Friendly staff.
The shower is gross! And it has two positions regarding temperature: really cold or literally yealling, which means when the water is hot it makes a horrible squealing noise. And the best part is when the neighbor from next door decides to shower at 1AM and makes it impossible to sleep. The room is also quite dirty and small. The furniture is old. And if you stay on the fourth floor you have to go everytime to the fifth floor so they unlock the door to the fourth floor and you can access your room. The elevator is small and claustrophobic. I would never stay there again. It's was the worse place I've ever stayed.
Breakfast is excellent Bathroom
everything, price, staff, position, service, good
It is very central. The staff is very helpful and kind. Breakfast is provided in a very close hotel with good variety.
It is a bit inconvient because you have to ask the staff to open the door to your floor.
Location is best! Very central
Aircon in room was not working and even after i requested it being looked at, i was told someone will be sent, but after my 3 days there, it was still the same 'not working order' . I dont mind not having aircon, but in this case the room was warm and muggy so it would help to be fresh
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