No one speaks English, only Castilian Spanish and some French. The staff was not at all friendly, helpful or nice. It was 100 degrees the day I arrived, I was hot, tired & frustrated and they made no attempt to understand me. It's a hotel!! They should at learn a few words in other languages! Or use a translation website! I was given a room on the 3rd floor (I had requested a high floor but was told they didn't have one available) it was the worst room they have!! Not at all like photos on website! (301) rooms across the hall were larger and had balconies, (which was what I had reserved) The room had a queen bed and a teeny tiny bathroom. Room was 8' x 10' it was pretty bad! Fortunately I was only there for 2 nights or I would have left. Pillow was one large pillow ugh! I could go on but this won't allow me.
Good location, not too far from bus station. Walking distance to port, restaurants, center of town. They have an elevator, air con in room, comfortable bed. Their dining room looks nice, didn't eat as it was not included in my room rate and it was $6.00 E extra. Cafes close by are less.