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Calle de la Cruz, 33, 3 Derecha, Madrid City Center, 28012 Madrid, Spain – Show map
Excellent location – rated 9.3/10! (score from 295 reviews)
Rated by guests after their stay at Hostal JQ Madrid 1.
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They speak your language!
Hostal JQ Madrid 1's staff speaks: Russian, Portuguese, Italian, French, Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs EUR 32 per day.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Tour Desk, Baggage Storage, Suit Press
Non-smoking Rooms, Family Rooms, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Russian, Portuguese, Italian, French, Spanish, English
From 2:00 PM
11:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
There is no capacity for cribs in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 295 reviews
Value for money
Show reviews from:
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Score from 1322 reviews Very good
Location wifi Cleanliness
there is no lift at the hotel and the hotel is on 3rd floor, so you have to carry your luggage by yourself staff knows only spanish, any other language is chinese for them
Location was great (you could walk anywhere from here), staff was very nice and our room was very clean. We booked the quadruple room, which was big enough for our needs, though the double bed was quite small (even for two small sized girls).
There was too much light filtering through the curtains in the morning for my taste (though this was not an issue for my friends).
-prime location (like 5 minute walk from Puerto del Sol) - friendly hotel manager :) - left luggage service offered on the day we checked out - state of the art bathroom! - quiet area despite being in city centre - cleanliness was impressive - abundance of eateries, pubs, bars, shops in the vicinity
- 3rd floor without lift
Location. Good bed.
Staff doesnt speak english
The location in the city center. Near to the metro station. Clean a good bed.
The staff don´t speak english at all.
- central location - staff friendly but dont expect they know English
- rooms are very small - the hostel is on third floor with no elevator - might be very noisy if you have a street facing room
No air ventilation in bathroom, it all goes back into the room. Our room window faced back of the building and we did a mistake leaving it open - there is some restaurant below and kitchen exhaust coming out on the same side. So when we returned from our day walk all the room smelled like a fish. Keep your window closed!
The location is a must. The hostel's surrounded by bars, restaurants and just a couple minutes from the Puerta Del Sol metro station. We had the chance to meet only one person from the staff, Nyuka, if I'm not mistaken. She seems to be the only employee and keeps everything shining and is a very helpful person.
The hostel is in the 3rd floor and there's no elevator. Even not paying for a 5 stars hotel, I think the room was too small. Not a big deal though.
staff is nice, air condition room.
no elevator water is small, the massage equipment is useless.
Very basic. Absolutely perfect for what it was. 'A throw your bags in, explore the city and return to rest your head on a clean soft pillow' kind of place. Really clean, roomy en-suite bathroom considering the budget. Would be perfect for a trip with a group of friends but eually good for families. The other guests we saw were families.
No Lift was a bit of a challenge with the luggage on check-in and check-out. Bit of nois in the evening from the revellers in the street but you should expect this.
noise--near the street, the street around too many people, noise......
clean room, great location. Very good value for the price. No problems with Wi-fi or air-condition. The room was for 4 people, was comfortable and with enough space for all of us.
Very central can be noisy at night. In the third floor with no elevator. Just one key provide for the room.
Excellent staff, very very clean, central location.
Not luxurious and wifi was good but could have been faster, but we even ended up canceling a different hotel reservation just to have more nights here!
No one bothered to even open us door, there was no reception whatsoever, we did ring a bell, someone started to speak in Spanish for few second and then droping it, wow, are you serious ?
Location. Value. Quiet. Clean rooms. Friendly owner.
4th floor and no elevator.
The location is really great. Although the area can be noisy at night, there were 2 doors to the balcony, and when these were shut and the airco was on, it was very silent. The staff was very friendly, the facilities were great and new.
It's on the 3rd floor, so I guess it can be a bit of a hassle when arriving with heavy luggage. In our case it was fine. The airco was leaking and dripped all night, once, until we put something to stop the noise
Pleasant and obliging staff. A great base from which to explore a beautiful Madrid.
Very clean room and bathroom, great location
The room was a bit small
-Good location -easy access to the center -friendly staff
The location was hard to find, but pretty close to everything. Cleaning service was nice.
The size of the room was too small, the bathroom was even smaller. Too much noise from the street and the other guests. 3 floors, no elevator.
JQ is located on the high 4th floor with no elevator. We couldn't bring our suitcases up, but the staff member did it for us. I think, they have to give information about the floor in their description.Some people wouldn't be able to get up there even without suitcases. There is no ventilation in the room, but we could open a small window. The rooms are tiny, you step in directly into the bed, but for 1-2 nights stay it's acceptable.
The location is great & the staff very friendly
Bathroom quite small
The hotel is very clean.
Not all staff knew how to speak in English and we extra pillows and blankets were not available.
Right in the heart of Madrid No street noise at all at night. Wi-Fi
Slight mix up with keys but resolved reasonably quickly. Room very small but fine for short weekend
The boss is very nice. If you can meet him, you can get help, but it's not always there at receiption. The location is very good, but it's not easy to find it.
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