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Ballesta, 5, Madrid City Center, 28004 Madrid, Spain – Show map
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725 verified reviews
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Hostal Ballesta's staff speaks: Spanish, English
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Public parking is available at a location nearby (reservation is not possible) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 1:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
The maximum number of extra beds in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 724 reviews
Value for money
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Location is perfect, cozy, value for money and very helpful staff especially Cello
The location was close to most interesting sites and to a metro station. It is relatively cheap considering it's right in the heart of Madrid, so we weren't expecting much. But the staff were friendly and helpful and the room was always clean. Wifi connectivity was good. Shower facilities were good and soap/shampoo were voluntarily provided.
The walls are thin so it was rather noisy. You could hear the phones and other people talking off the whole corridor. And the bed and pillows were uncomfortable. The room was compact but having a lot of space was not a priority for us as we were out enjoying the city most of the time. The prostitutes in the street were not a bonus of course but they didn't bother us so we didn't really mind them. It's a "you get what you pay for" hotel. Can't really complain.
very nice staff, who helped us with lots of information, and with kindness ; good prices ; very close to GranVia and Metro stations ; clean rooms
people talking too loud on the halls during the night ; good hostal but located on a non-family zone (prostitutes on the street)
We started our trip in Madrid and returned for the second time- this place is located in a quiet + safe street and 3 min walk to the center. Staff were very freindly and the room was clean and comfortable. We recommand this place very much, you will enjoy.
we traveled with a baby and the hotel did not have a cot/crib- i think a foldable one is quite cheap and worth keeping. The taxi driver to the airport that was ordered by the hotel charged more than what they advertised on the front desk- I think the hotel should update the price or work with only fair taxi company that are honest.
Hostel Ballesta has perfest location near Gran Via. It's between Puerta del Sol and Chueca, and on a half way between Retiro and Palacio Real de Madrid. It's clean, staff are helpfull. If hotel room had had minibar, it would have been perfect. There are some prostitutes in the neighborhood but center of Madrid is overloaded with them. That only means that Ballesta is on the good location :)
Good value for money, nice and clean room, localization, everything was good.
It is close to Gran vía avenue, metro is a few steps away. With friendly staff and clean facilities.
Location is not the safest in Madrid, though.
It's a great place to be close to the shopping area and City Center, very clean, staff was extremely friendly and helpful. Although it was indeed a bit noisy (it is located in a pedestrian zone), we managed to get some good nights' sleep. There is a fridge downstairs where you can leave stuff, wifi works great - it is a great deal of price - quality - would definitely recommend, if you're not traveling by car;
The working ladies all around the neighbourhood were a bit disturbing.
Honestly, I did not expect much before going to the hotel as it was a cheap one. But I can recommend it to everybody, its location, staff, rooms, cleaning, air condition everything was great. Before to go I read comments about the hotel being too noisy but in my room I heard nothing at all.
When we arrived in the room, there was an unpleasant smell coming from the bathroom but then we realized that it is because the room has not been used for a longtime. When we flushed the toilet so that the water can renew, this smell has disappeared. There are too many women on the streets, so maybe it can disturb some family but they do not round on.
close to down town
the surrounding is a little weird, strange people on the streets near the hotel.
The staff was excellent! Thanks so much to Patricia, Chelo, and Ana! They all helped make my first trip to Spain memorable. They helped me plan my day trips, and they accommodated all my needs with a smile! The cleaning staff was great as well! The Internet was fast and I liked it that I could print my stuff right away! It was my home away from home!
The street of ballasta is notorious for where 'working girls' can be found, and it's true. But they keep to themselves, and the street is safe to walk in at night because I did it coming back from dinner, and I travel alone and am usually leary. The hostel is a gem in this notorious street!
Rooms are big and comfortable
The street is notorious in Madrid for being in the red light district. It is not good value for money - not even tea/coffee included
The hotel is located in the center of the city. Free wi-fi and very good wireless connection in the room.
They don't have parking place and they cannot offer you better prices to park in another place and to park your car for 24h in Madrid is 30 EUR, almost the same price with the price room. In the room was a vey bad smell from access hole of the air conditioning, even when this one it is switched off.
Near the subway station. Easy to go downtown to sight seeing.
Red light district day & night. It's smell Sewer gas outside of building & inside hostel bathroom.
1- the room was clean. 2- the price was great . 3- the staff were very nice.
There was a noise from the adjoining rooms.
Fantastic location! Literally 20 meters from Gran Via. Highly recommend it. Most hotels in the area are at least double the price. Excellent hotel!
Good wifi , Aircon,Room safe , 5 mins from Metro and shops/restaurants next door.
No English channels on TV
close to the city center
dirty surroundings around the house
Amazing location and the staff were very helpful. Basic but exactly what we needed for a couple of nights.
Proximity to a good supermarket and Sol and Grad Via squares
Nothing to dislike - the location near the red light district
Location, staff, wi-fi, able to leave bag on check out day, air-con was very good, free safe
Very noisy at night, was only able to sleep as I had earplugs
The extra life in the street helped to make our stay in Madrid even more enjoyable.
nice hostel, located in the center, near some metro stations, one of the main streets, a lot of different cafe and bars, and excellent pizzeria!
- at first sight guards a large number of prostitutes on the streets around hotel. - we had a room on the one floor with the reception, and behind a window there was a wall therefore light didn't get into the room even in the afternoon
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