눉We thought the charge for the buffet breakfast was a bit steep for what was on offer. So we opted for the continental, which was two slices of toast, jams, coffee and juice. (The buffet breakfast was mainly just more bread, eggs and bacon with cereal for €8) More should be offered, or included in the price like a lot of other hotels. But this was a small issue, and I suppose I am being a little harsh and thinking with my belly, which I should try not to do.
눇The main male on reception was incredibly helpful and friendly. His English was very very good which made things easier for us, and more relaxing when in the hotel as we found ourselves stretching our Spanish when out and about which can become tiring. He was always happy to help, and was a life saver when printing our boarding passes for our return flight home.
They also arranged for us to change rooms after the first night when a more suitable room became available, (which we did not request) with a balcony, at no extra charge. This is excellent customer service. Their pool/garden area was secluded, quiet and very relaxing. I cannot praise the hotel enough, with comfy beds, great en-suite, fantastic staff. The hotel is not in the town and is 10 minutes walk from both beach and town. This is perfect for us as we love to explore and walk around areas we wouldn't see if located in the town. For some reason people put this down as a negative, but they must be very very lazy...a little stroll back does you good after eating many delicious tapas dishes in Conil.