Axel Hotel Barcelona & Urban Spa  

It's gay hotel (heterosexual friendly). I'm a gay and liked this hotel very much, but pls be aware, that at the moment of the booking it wasn't mentioned anywhere in your site. It can be embarrassing for straight people

Neighborhood

The location is pretty good, the pricing was competitive, and the rooms were modern. We booked a baby cot which the hotel could not deliver, so they upgraded us to a very nice penthouse suite. They also messed up our room service order, and again delivered an apology by bringing a complimentary bottle of cold cava to the room.

Booking.com says the hotel is gay-friendly. Everything from the shampoo bottles in the room to the overly tight speedos sold at the reception have "heterofriendly" printed on them. I found it rather hilarious, but I can see someone could object to having naked men on every other page of the hotel guide book, or condoms stocked next to the shampoo, shower gel and conditioner bottles.

comfort,location and breakfast.

High cost per room.

gay place

This was my third stay at the hotel. I was pleased to see that the renovations that were being done last year are complete and the hotel is even more beautiful than before. The location is ideal and the hotel staff while truly professional are at the same time exceedingly approachable and friendly.

I entered the Ground Bar one night on the way home and a woman who said she represented the hotel stopped me and told me it was a lesbian party and to "get out". When I explained that I was just going to the elevator she raised her voice and again told me to get out. This woman was extremely rude to me and I am not cerrtainly not used to being spoken to in such a manner particularly when I was a guest at he hotel. Nor was it posted anywhere what was going on that night. I'm sure this was an isolated incident because if I thought this is how guests are now going to be treated at Axel I would not recommend the hotel to anyone. Other that this experience the rest of my stay was great as usual. As I stated earlier this was my third stay at the hotel and I was very happy to return.

I wish I could say something nice about this hotel: airco broke, elevator did not work, glasses in the room were not washed, it took three days for the wi-fi service to work and then the connection was poor. I understand things can go wrong and all at the same time but the management did not do any effort to compensate for the inconvinenances. In fact we were charge for internet. I will not recommend this hotel.

Being a gay hotell an situated in a gay area.

Just tryed the fittnessroom and i missed more apparatuses. Need more variation

Only the gym is good

If you are not gay no reason to go there

The spa at the Axel does not have a heated jacuzzi. The ceiling in the spa locker room had black mold. The shower in our room was poorly designed and the water drained on the floor. This hotel is overpriced for what they offer.

The room is clean and have international tv offer. The swimming pool and jacuzzi is nice.

The staff do not have patience to listen and answer the question. Not all, but most.

Price discount (€ 380 voor €97) was the eye catcher. Ishoudlhave known better. This hotel does not justify a price tag anywhere near to €380,-! The hotel is situated in a gay quarter, claiming to be hetero-friendly (I overead this detail). When I finally arrived in my hotel room there was a large wall picture showing mr X in his tiny Johnson. That's when it occured to me. I am in a strange place. It is to say the least very unapropriate to put that kind of picture in a hotelroom (I know plaenty of gay people who do not appreciate that level of exposure at all).

Nice appeal to the eye and location

Rooms were tiny for the price

Staff was very friendly and helpful. Rooms were clean, spa was nice, great location.

There were many problems with booking the room, apparently couple of credit cards didn't work, so we had problems with cancelling the booking on the day of our arrival. But somehow, after my call to hotel, the same card worked. This was very stressful, to have your reservation cancelled on the morning of the arrival, and they didn't even mention it when we got there, like nothing's happened. At least we were expecting some compensation for the truble... Wi-fi in the room was very bad, mostly it didn't work.