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Gran Vía, 21, Madrid City Center, 28013 Madrid, Spain – Show map
Excellent location – rated 9.5/10! (score from 1444 reviews)
Rated by guests after their stay at Senator Gran Vía 21 Hotel.
|Two Connecting Double Rooms||
|Double Room with Terrace|
|Double Room (1 Adult)|
|Double or Twin Room|
|Superior Double Room|
|Superior Double Room (2 Adults + 2 Child)||
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Senator Gran Vía 21 Hotel's staff speaks: Spanish, English
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1444 reviews
Value for money
Show reviews from:
This classic hotel, conveniently located on Madrid’s Gran Vía, has a seasonal rooftop swimming pool and a seasonal terrace with fantastic city views.
Score from 1614 reviews Very good
Located just 220 yards from Puerta del Sol in the center of Madrid, Liabeny includes a gym with a sauna. The modern rooms feature a flat-screen TV and free Wi-Fi.
Score from 2711 reviews Excellent
Hotel Rex is set on Madrid’s Gran Via, between Plaza de España and Plaza de Callao Squares. This hotel features a 24-hour front desk, and rooms with free Wi-Fi and satellite TV.
Score from 4304 reviews Good
Senator Gran Vía 70 Spa Hotel is set on Madrid’s Gran Via, 325 ft from Plaza de España. The hotel has its own theater, rooftop terrace with a hot tub and free Wi-Fi throughout.
Score from 1299 reviews Very good
Hotel on a main road so can be noisy until late. Price of breakfasts unrealistic.
Staff were very friendly. I arrived an hour before check-in time and there was no problem with giving me a room there and then. The hotel is right beside the entrance to the Gran Via metro stop. Free water, tea and coffee was available in the room.
No real complaints except that the breakfast room was in the basement and was a bit dark.
location is excellent, you are just in shopping centre
rooms are very small, bathrooms are not up to the date, needs renovation all over. they gave me a room with very dirty and stinky sofas. I requested them to change the room, they took long time to change my room, but finally they changed my room in 2 hrs. which was also very small, over all experience was very bad,
Wifi , staff were not that much friendly, strange people out side the hotel
Location, price, breakfast
Hotel is old and rooms are in need of renovation. Bordering on dingy. No bar or comfortable lobby or common areas.
As soon as I entered the hotel I felt comfort and happy surrounding. The staff was very helpful and caring.Almost with a smile. Keep it up.
I would suggest that all the papers given to guests should be also in English language. I sign the papers given to me in Spanish.
Very good location, very quiet room at 6th floor.
Almost no English speaking staff. Furniture needs renovation
,Central Square location ,At the exit from the cafes and public transport Dimensional bay windows and mirrors exposure to noise. Central and quiet room. Staff polite and efficient
In the subcription all room have terrace. The reception lady Monica gives us rooms in the first floor, all others from 2nd had a terrace, but no room in the 1.floor
Historic feel. Excellent breakfast! Great location.
Wifi was slow. Very expensive for the quality.
Rooms are tired and require facelift. Our bin in the bathroom had not been emptied after previous guests. Triple room requested - sofa bed too small for 15 year old!
hotel has a beautiful structure, is close to everything, central well, shops, bars, estaurantes a luxury enjoyed even I recommend.
the only bad thing and the internet that does not work perfectly inside the room, should invest more for customer comfortability but I think this will be resolved.
Very poor internet Bed are uncomfortable No heaters in the room
The location is fantastic!! Bang in the centre!
Wifi on top floor was very slow!!
Best location, good breakfast, helpful staff, clean, comfortable. The custom-made omelet in breakfast is a special treat.
The free WiFi was a sore point - most of the time the signal was too weak to use. We depend on good internet access to find places and transportation, to make reservations and call family. A hotel in this class (and price!) should provide a decent WiFi quality, which travelers nowadays are very dependent on. The paid option - for a better WiFi - is an absolute disgrace, since the add of the hotel promises a free WiFi. in Norway, we call such cheap tricks 'A Spanish One', and now I know why. Promising a service that doesn't function is not good for the hotel's reputation. Everything else was wonderful, and for a very little investment the hotel could rectify this point as well.
The Hotel has an excellent location for exploring the centre of Madrid. The staff were very helpful on check in and check out. They very quickly sorted out a small problem with a missing TV control in the room. The room itself was comfortable and well appointed.
Location was great, in the heart of Madrid with tons of good restaurants. Quiet, good bed, modern bathroom, clean, very helpful English speaking staff. We would gladly stay here again.
Wifi was so slow that we gave up quickly. Parking was scarce and expensive; partly attributed to being Christmas week and everybody was enjoying the great downtown Christmas scene. A little painful about paying the no refund option through booking.com because the hotel wanted payment via their own method sent via email; not a comfortable method to us.
Cleanliness and room, bed and pillow service. Location and friendly staff,
Dining area too small for large capacity and breakfast collapsed the service on our third day. Water (as in tea) had after taste and also odour even after baths or showers.
location and service was very good
wifi was so bad, cannot connect to any webpage
Location, staff, room
Reception area doesn't reflect quality of hotel
city centre location. the metro just feet from hotel entrance.
very small lobby. no bar. the fridge in our suite was supposed to be filled daily, but it never was. just one bottle of water for our seven day stay. the breakfast must be the most boring breakfast we have ever had in any hotel. the hotel should either improve the food choice or cut out breakfast completely. the entrance to the hotel is obscured by a newspaper stand. the stand should be moved away. the ladies of the night are right outside the hotel, not very nice.
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