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Marques de Villamejor, 8, Salamanca, 28006 Madrid, Spain – Show map
Excellent location – rated 9.1/10! (score from 353 reviews)
Rated by guests after their stay at Hotel Serrano.
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957 properties in Madrid
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353 verified reviews
They speak your language
Hotel Serrano's staff speaks: Polish, Spanish, English
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Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
Polish, Spanish, English
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 2 to 12 years stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 353 reviews
Value for money
Show reviews from:
In Madrid’s Salamanca District, this hotel is 165 ft from the Paseo de la Castellana. It features stylish rooms with free use of an iPad upon request and free Wi-Fi.
Score from 655 reviews Good
This Salamanca District hotel less than 220 yards from the 24-hour Airport Bus stop and a 10 minute walk from Retiro Park and O’Donnell Metro Station.
Score from 2693 reviews Good
Catalonia Goya is in a 19th-century building, next to Velázquez Metro Station, in Madrid’s exclusive shopping district. It offers free Wi-Fi, and is a 5 minute walk from Retiro Park.
Score from 1075 reviews Very good
In a great location in Madrid’s Salamanca district, Meliá Galgos offers city views from its roof terrace.
Score from 622 reviews Very good
Everything from the staff to the neighbourhood, from the breakfast to the room. Nothing to complain at all about it.
location, friendly staff
nothing in special !
Everything was nice and comfortable with good service. Great location close to US Embassy and shopping.
Lack of garage for parking.
-Location just 2 blocks away from US embassy -Very nice and clean rooms. -Friendly staff.
The room we got was just very weirdly distributed. The flat-screen TV was very far from the bed.
Location, breakfast, facilities, very good front desk service.
A little bit noisy.
great location, very helpful staff, spacious, clean room with a very comfortable bed. very quiet. neighborhood is terrific and easy to use public transportation. near many really good resturants.
nothing. place was terrific.
comfy room and very friendly staff
there was no cold AC
Location. Staff is quite helpful.
Decor is very very tired. Needs at least painting walls.
Location. Avoid this location if you find anything else close.
A bit surprised this hotel has 4 stars... Having a shower is a delicate matter... you can get burn or freeze... from time to time reach a correct adjustment... for a few seconds. Part of the staff was almost aggressive.
Great location in Madrid center in an upscale area (many designer stores nearby), close to metro, sighseeing tourist bus station nearby, one shopping center with supermarket and a Corte Ingles nearby. Clean and quiet.
Smell of smoke in the room.
The proximity to the Amercian Embassy, I had to go there for business and it only took me 5min to get there walking from the hotel.
It was a little loud as they were undergoing some works outside the hotel
fair place not too expensive in the center of madrid
location, cleaningness, size of the room
High hospitality of your staff.
Internet too weak
Prime location of the hotel was the most important factor. Later I discovered closeness of a large supermarket. Receptionists were helpful, which resulted in my support to Spanish agricultural producers (olive oil)...
Breakfast was included into the cost of accommodation, but was impossible to get it due to very early (05.40 am) departure.
Location was just right for my purposes. The hotel is very quiet, staff very nice, good breakfast and good coffee.
It is a perfect 3 star hotel. The fourth star is a joke.
location, big room
It was clean although very basic, good central location
I have no idea how can this hotel be 4*, it feels like a hostel...
- Entrance with many stairs - Old fashioned rooms - Uncomfortable beds
Nice rooms, clean, perfect location and nice beds / breakfast. Not to mention the professionalism of the staff in the reception and restaurant. Will stay again with no doubts. Many thanks to Arek at the reception for all help and tips.
Excellent location. Very good staff
mattress very, very hard
I was satisfied from personall and quality of room.
The best location Public transport at the corner Safe beautiful serrano st
Stairs at front Old towels Expensive breakfast
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