Isla Mallorca & Spa    

the hotel was first class in every way and one of the few we go back to, no problems what so ever

Nothing

Friendly and helpful staff , great facilities, stylish rooms, lovely hotel, great restaurant and bar

Paying extra for the spa

Cleanliness of the rooms, the sheets, clean towels, shower room, peaceful, kettle, television

no bath

The staff were very friendly and helpful. Service was excellent with nothing being too much of a problem. I would highly rate this place and have already reccommended it to family and friends. I would certainly go back there for a holiday.

Lovely Hotel - nothing to dislike

Nothing

Haus-Cava, Junior Suite, Innenhof/Pool, Rezeption

Fahrstuhl, Frühstücks-Kaffee (lieber für 1,40 EUR an der einen richtigen kaufen, wird sogar gebracht), Bettdecken (eigene im Corte Ingles gekauft)

The hotel was in a good position, away from the main street. Lovely hotel.

Nothing

The location of the hotel is great. It is safe and quiet anf there are a lot of parking places right next to the hotel. It is close to the centre which is great for shopping and going out at night. Furthermore the service personel is very kind and helpful. The hotel is clean and well organized. I really liked the modern rooms, the cosy pool area and the well-appointed Spa. In general, I can say that it is a budget-friendly and perfect located hotel.

There is nothing to critizise.

An excellent hotel, well situated for all the facilities of the city of Palma de Mallorca. Our room was very good, particularly the bathroom which was superb.

Excellent staff, comfortable hotel, lovely location, great pool, tasty breakfast.

Staff incredibly kind, approachable and helpful. Food options delicious & plentiful Room lovely & v comfy Spa perfect Would definitely come back

Bathroom. Breakfast. Staff.

The hotel was lovely , staff were helpful, breakfast was excellent, we didn't use the spa or pool because of the length of our stay, we asked for a room close to the lift and on a lower floor and that's what we got :-)

The lifts... Two lifts , both only carry two people at a time, which was a pain, then on the last day of our stay only one was working as they were doing repairs to the other, the hotel isn't close to very much so it meant taxis everywhere :-(

Staff very obliging and helpful. Breakfast excellent. Food/Drink prices good or very reasonable for a Hotel. Room had been modernised and was better than we expected and maid service was good. Outdoor pool area was a bonus with comfortable sun loungers and a towel service from the Spa. Will go back and have already recommended to friends.

As hotel is set outside of the centre in a residential area there are no attractive bars / restaurents nearby, all a bit down market. No problem as we discovered Taxi from hotel to centre no more than 5 euros. Hotel could make more effort with its restaurant in the evening. Buffet available ok but sometimes people like to eat in with full menu and waiter service.

Everything was lovely, very clean, skillet staff. Nothing any trouble.

helpful staff, nice clean pool and loungers. The Spa is worth a trip. Spacious rooms

The air conditioning was not on as it was still early season and the rooms were hot. Dog barking and bins emptied heard in the early hours due to the window being open. See previous comment

Modern, nice rooms, good terrace and pool area. Staff friendly and helpful. Free bike hire from hotel.

Air-conditioning system was ineffective during our stay. Rooms too hot for comfort.

Everything, location, breakfast, staff, free wifi.

Nothing

The position of the hotel was super. Near to the centre and near to the sea, but a little bit aside from the every-day buzzy life. It is lovely equipped, and the personnel is really friendly. We got a room in 7th floor, so our view from the room was perfect - some sea and some city.

Some smaller parts of the room were not cleaned for some long time (but it didn't bother us very much). A little bit annoying, however, was the last day - as our plane was early, we had to leave the hotel before the breakfast began. The previous day we asked and specifically ordered a normal breakfast for us. Despite the assurance of the consierge, there was little to eat. To their plus - they made us a sconto and we didn't pay this last breakfast.

Breakfast was very good.

there wasn't anything not to like

Practically all

No shelves into the wadrobe for clothes. No changes on the breakfast per 1 week

It was clean and modern good shower and bed,

air conditioning was poor,very warm room

This is a contemporary hotel nice bedrooms and the food was very good

The hotel is not child friendly and they are not allowed in the indoor pool which is pretty unusual for the area therefore we left this hotel early

everything good

We needed more wardrope space

we liked the spa and the breakfast. the staff were also very good and quick to answer any questions. it was also worth the upgrade to the balcony rooms

it was A little way out from the centre but it was not A problem.