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Cuesta de Santo Domingo, 16, Madrid City Center, 28013 Madrid – Show map
Excellent location – rated 9.5/10! (score from 1324 reviews)
Rated by guests after their stay at JC Rooms Santo Domingo.
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1324 verified reviews
They speak your language
JC Rooms Santo Domingo's staff speaks: French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
No parking available.
Room Service, Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 10 per person per night in a crib.
Up to two additional older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1324 reviews
Value for money
Show reviews from:
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Location (center but in quiet street), staff helpful and efficient, shuttle to airport very cheap and good, new bottles of water everyday
bathroom was a bit small, but still ok.
The food, the bed is 2 single
Great value for money! Excellent location.
Convenient location to check out the touristic sites/shopping street/restaurants by walking. It is not a big hotel but the facility was proper and clean, it is well worth the money. The shower in the room worked well. Also minibar was free!
Sad moment was when one of the receptionists was treating us mean with no professional hospitality nor kindness as a human being when we asked help in calling a restaurant that only understands Spanish to ask their opening hours. She doesn't listen what we are saying and start typing while we were explaining then blame us for not getting her understand, then she sighs, complain(I guess, from the tone) in Spanish, say mean words, gives us a big attitude with rolling her eyes as if she is giving her entire day helping us out . She did not look busy at all at that time chatting with a colleague and as I remember we were acting quite moderate so she appeared simply offending. Other people were nice so it was such a cold shower. Also the hourly airport shuttle was cheap & convenient but the pick up was 20 min late, so we were a bit upset thinking maybe we missed the shuttle somehow and have to wait for another hour or take a cab to make it to the check in time! Would be nice if the bus driver and the hotel can communicate in such cases so we don't have to be so worried.
all workers were so kind and it was in a great location.just opposite to a supermarket and 5 min walk to Plaza Sol and Gran Via which are the heart of the city.Free mini bar is a big plus and it is renewed every day after cleaning.
breakfast was not like we thought it was.but if you are alright with one pastry,coffee,orange juice and yogurt then it is perfect for you.Still good though if you consider about the money you pay for.
Very good location, everything is near to the hotel and 3 metrolines are in 100 metres. The room was clean and the staff was very friendly.
Very nice staff, good location, nice room
Poor quality of Internet connection.
1. location 2. restaurant 3. luggage storage 4. friendly staff
1. Small rooms
I think it's amazing option for a couple. The beds are great, the service and the location are very good.
The room is very small, it was a bit uncomfortable for 4 people, but as we spent only one night was not so bad.
The place was comfortable and clean. The location is very good and we could walk around to explore the city or take a metro. Staffs were really nice and helpful.
The room was smaller than we first expected but it was really fine with all the facilities provided. We really liked it.
Central location and good base for your visit to Madrid which is beautiful city.
Rooms are a bit on the small side and wouldn't suit anyone with a wheel chair. In fact I found most of the places we visited in Madrid didn't cater for disabled people!
One of the best budget hotels. I like the rooms concept and decoration. Excellent lcation. Very clean. Very friendly staff.I will definetly go back again.
Excellent location and very helpful staff.
Room was extremely small for a family of four and not much storage space.
Close to the subway Great wifi Nice staff Very little noise Good air conditioning Good central location for visiting Madrid
Room smelled a little funny.
Really Fun Looking Rooms! Exellent location. Staff speaks really good english. Special tanks to lovely, very friendly, helpfull and Professional Rumanian desk-Lady :)
Rooms are very small
Excellent hotel. Brilliant location just off Gran Vía, close to everything with a Santo Domingo metro station about 30 seconds away. Easy check in, room was brilliant we stayed in Bulgaria room. Unfortunately no view but was hardly in the room so can't complain. Rooms cleaned daily with fresh towels, free minibar refilled daily too! Lovely powerful shower. Air con fine, free wifi throughout hotel, few connection issues at first but after we sat in the lobby for a while the wifi worked perfectly on my phone and tablet too. Computer connected to internet in room is a bonus! Excellent hotel for an excellent price, would definitely recommend.
Nothing, was brilliant for a short city break!
Location and friendliness of staff.
6 Euros for a basic breakfast consisting of 1 yoghurt, 1 coffee and a croissant is too high. I really though we would get a full breakfast with cheese and meat for that price. Parking is a problem and very expensive if you use one of their 20 euro parkings.
Staff was friendly and very helpful. Also very good location .
The hotel was perfect. It was very clean and with a nice shower. The wifi worked very good. The staff was so nice and helpfull. I also recommend the breakfast. The price is verry good for the delicious food they serve. Location is in the middle of Madrid. If we visit Madrid again we will go back to this hotel. Thanks JC Rooms for the pleasant stay. I travel a lot and this was really the best hotel ever on a city trip.
The location was perfect. The bedrooms were adequate but I really liked the bathroom and high power shower. Staff were very helpful. All in all a very pleasant experience and I would definitely recommend it!
good location, colorful room, tv, computer
small window, dark room
Staff, location and comfort.
The bathrooms were nice and clean and updated. I liked having a room named after a country instead of a room #. Location was excellent too.
Walls were kind of thin. Could hear house keeping as early as 7am and they were very loud.
The location is quite good. Rooms are modern, beautiful and clean. And there is a computer in the room.
One stuff is ill- mannered towards us, and seems to be unprofessional.
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