This is the 3rd time we've stayed this year and restaurant service in the main restaurant, as well as Sunset / Sushi bar, can be very hit and miss (attentiveness, responsiveness, speed, wrong or forgotten orders, etc).
There never seem to be enough parasols, particularly around the children's pool. They do their best to move any spare ones from the restaurant area although this isn't always possible.
Spa and pools.
Rooms are great. Very spacious, good size balcony, well equipped and serviced well. The housekeeping team do a great job and are always very helpful.
One of the life guards in the children's pool deserves a special mention - he works really hard and is very service orientated.
They respond well to feedback when things aren't up to expectations.