Las Cancelas  

Excellent hospitality, a superb architectual design and convenient location. It is really a wonderful hotel in every sense, both my husband and myself highly recommend for anyone who plans to visit Avila.

Helpful staff, great location

Firstly the people at Las Cancelas..very helpful, pleasant, interesting to talk to because of their knowledge of the history of the city. Excellent service, very good restaurant for dinner. The furnishings and decorations i style with the history of the building, making for a very good atmosphere. The location in the old town, next to the Cathedral and charming, quaint alleys and buildings. Again, the employees, all very friendly, and professional. This was a great "pluss" and we appreciated this.

Our room was on the top floor, no elevator! Alright for young people, but not for wheelchair users or elderly people not used to climbing stairs. No inside lounge to relax/read in, apart from the small bar. There was a large patio opposite with a bar, belonging to Las Cancelas, but we felt we had to buy a drink every time we sat there. Access to the hotel by car /GPS when arriving for the first time was difficult because of one-way narrow streets, and access to the lock-up parking meant we had to drive around the town to the alleyway behind the Cathedral and drive past the tables/chairs in the narrow alley outside the entrance to the hotel, where people sat with a drink or food. Because of the inconvenience of getting to the lock-up, we felt obliged to let the car stay there during our stay, even though we wanted to use it. With this in mind, we would still recommend this place to others because of its positive sides.

Excellent location, right in the heart of Avila, courteous and very friendly staff. Good value for quality.

It was nice hotel in central location inside the walled town. The room was large & the staff friendly.

There was parking next to hotel which was great but we couldn't find how to get there in the car as lots of no entry signs in the old walled city - which we later found we could ignore as we needed access. The hotel manager kindly sentt one of his staff to direct us through the maze of street to get to the parking space.

Avila is a lovely place and the hotel was well situated and the staff very friendly.

We had to pay 30 euros per child extra, making the rooms pricey as breakfast was 6 euros, not 5 as advertised. Parking was 8 euros per day.

Lovely large rooms, in a fabulous location. We would definitely stay here again.

Good location, very friendly personnel, proper breakfast.

The rooms are abit oldfashioned, small television, no comfortable seat or bed to relax.

Una ubicación excelente, tiene un restaurante con muy buenos platos, la atención del personal es muy buena, muy limpio y buena decoración.

Es precioso y acogedor,muy bien situado,limpio y tranquilo...Recomendable al 100%.Julia muy amable...

Por el precio que tiene,deberian incluir el desayuno para ser perfecto...Volveremos.

Lo que más nos ha gustado a mi marido y a mi,ha sido la ubicación,la calidad,la habitación,las vistas a la muralla,la decoración en si de todo el hotel,ha sido fantástico,lo recomendamos a todo el mundo.

Atmosfera piacevole, staff gentile e disponibile, camera tripla ampia e pulita.

Unico neo la mancanza di una finestra apribile, nonostante il condizionatore abbiamo sofferto un po il caldo.

Ubicación. La habitación enorme y con balcón.