Hotel Levante Club & Spa  

Hotel very clean and food was all right in terms of a buffet standard.

Quite simply this is a package bedroom factory hotel. The name may suggest something more but it isn't really.

Location and staff

Leaving

Very clean hotel,staff helpful.entertainment in the evening was first class.

Having to stand over one hour to book in. Food was not good,often luke warm. Not good for a four star hotel.quality of meats served cheap.would not spend a week eating this food.

Good alround value for money

Nothing

The hotel was excellent

How clean it was and modern it was

1 of the bar staff was :-( and quite rude

The room was nice and big.

The evening entertainment room, no atmosphere.

Everything!!! Staff friendly, food FANTASTIC and huge choice--very clean. I am a vegetarian and always a problem for me but there was such a range of food i was very surprised. Views from the room superb and great size balcony. Def go back.

Very clean rooms. Friendly (and funny) bar manager. Most of the entertainment was better than expected. Four lifts which meant that we didn't have to wait long. Good selection of food.

The pool was too cold. This really spoils a holiday. I believe that safety deposit boxes should be free to encourage people to use them. Most of the staff seemed quite unfriendly but that might just be the Spanish way!

Bathroom smells from the floor inspection cover which was not fitted and sealed also the bathroom door would not open correctly rubbed on the floor

Lovely rooms very clean nice food friendly staff.

A lot of older couples but it is that time of the year but nice hotel abit for from the strip and beach but not a bad walk.

proximity to the Benidorm Palace, short walk back after the show.

No lounge area with comfortable seating. Also cafeteria area was not inviting.

Breakfast was not that good..

spa, room layout and location.

food very poor.

clean,food good,location.

room was very hot, no tea/coffee making in room

the room

the fact that the lifts were out of order most of the time. the food ws not very good

The location was ideal for the hospital around the corner.It was clean and had some evening entertainment.The food was English on the whole but the chefs were Spanish and it showed when they cooked other mediterranean food.

The main lifts were not working for most of my stay five days.We had to use the service lift,fire doors were left open.The lifts when running did not go to where requested.The management staff were hard to find to complain to.Other staff were very helpful through out the hotel. It was a 4star hotel years ago but now it needs a make over as it is at best a 3 star??

we stayed here last year for our wedding anniversary and enjoyed it so much that we decided to book again this year.

nothing

Location. Breakfast.

Initial foul sewage smell from wastes in the bathroom, which eventually cleared after running the water. Problems with the activation of the key cards. The cost of drinks that had not been ordered or received, charged to room.

previous stays have been good apart from one visit with friends when he had vicious food poisoning for 2 days

we booked a one night stay because we have stayed many times before and found it to be a good comfortable hotel. However this time -on arrival we were told that they had no room for us and that we would have to stay at the hotel next door.Despite our request for a refund as we did not want to stay at the hotel next door,they said we had no choice.they said you either stay next door or lose your money.The receptionist was very rude and unhelpful despite it being their fault and not ours.

loved the freindly atmosphere, staff very freindly and helpful Food excellent quality and variety every meal Room spacious with good tv coverage bathroom was very good with separate shower

Lack of sofas in the main lounge areas there was nowere to sit if you wernt using the bar

situation

Easy location and parking

Poor breakfast

Location

This hotel is heavily advertised as a luxury spa hence the name. It is the worst spa I have ever visited the facilitys are poor to say the least, I am very lucky to be able to afford luxy spa treatments and looked forward to what the hotel had to offer, out of 10 1! the spa is tired worn out tiles missing everywhere dirty the saunas were appaling the relaxation area where we waited for our treatments was a joke 4-5 stone loungers and a metal table and chairs, very very very poor! There was only one coffee/snackbar/bar open at the front of the hotel no atmosphere very clinical. We booked bed and breakfast and only ate there once out of the 4 days the breakfast was awful, very limited to hot food what there was was virtually cold everything past its best. i would never stay in this hotel again i visit benidorm 6-7 times a year and will not be returning to this hotel. VERY DISSAPOINTED!

Modern and very clean hotel, staff very friendly and welcoming.