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Score from 518 reviews Excellent 8.7/10

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Most recent booking for this hotel was yesterday at 16:11

Score from 182 reviews Very good 8.2/10

Newest reviews for Universal Hotel Lido Park

  • Louisa
      United Kingdom
    August 19, 2014

    The staff were extremely helpful &friendly, nothing was too much trouble. The hotel was clean. The food was excellent. We loved eating outside on the terrace.The location was perfect with beautiful views.We were given intercommunicating rooms & the rooms were ready when we arrived showing that our requests had been noted.

    There are a lot of steps to the beach which could be a problem for the elderly but did not affect us. We could not really fault the hotel at all.

    10

  • Madalina
      Romania
    August 18, 2014

    friendly staff, very clean , beautiful sea view , good and various food

    poor internet connection

    10

  • Anfisa
      Latvia
    August 11, 2014

    Nice sandy beach, convenient location to the beach, good food.

    Good animation onli 2-3 times a week.

    8.3

  • Maher
      Egypt
    August 2, 2014

    Clean good services in the Resturant & hous keeping

    The elevators are terrible too much waiting time

    6.7

  • Angelique
      Switzerland
    August 1, 2014

    I asked for a room with a good view and this was noted and we got a full on sea view (amazing view). The hotel was good, staff great and the location was good (with a car) and had free parking. A sweet little beach next to it and a bigger beach on the other side and a shopping street with lots of shops and restaurants. Room had a fridge. Staff were very helpful.I would go back.

    You had to pay for the safe, for beach towels,and for wifi but this seems to be common in Mallorca

    9.2

  • Celia
      Ireland
    July 17, 2014

    Beautiful Location Delicious Food 100% Cleanliness Perfect for children & families, couples, older people who enjoy exercise (steps). Friendly hotel entertainer

    The fact that virtually nobody (apart from William the friendly entertainer and Jose the helpful receptionist) spoke good english.

    9.6

  • Morten
      Denmark
    July 13, 2014

    Fantastic staff and on hand management Great location and nice city, we had 2 elder and all the stairs limited them. Will come back to Lido Park or hotel in same group anytime. They manage to make it your home away from home.

    Im still surpriced that the toaster for bread is identical to one we were introduced to 30 years ago when we started comming to Mallorca. Makes large annoying lines. Bread at breakfast was really dry. I dont think the quality of the food was as good as i expected

    9.6

  • Anastasia
      Russia
    July 13, 2014

    Very friendly stuff, nice location, free parking. Small town Peguera with its restaurants, souvenirs and beaches nearby. Tasty meals. Live music at evening time. The room was large and had a very good sea-view. In general it is a romantic and comfortable place, we really like it.

    There were some delay with accommodation (nearly 20 mins), but it was worth it. The meals on the dinner were not much varied. Mosquitos sometimes at night. Maids were sometimes too loud in the morning while cleaning rooms.

    9.2

  • Bridget
      United States of America
    July 10, 2014

    Terraced sunbathing with shade, proximity to eaches, shops and restaurants. Food was better than expected for buffet style.

    Airport transfer was tricky.

    8.8

  • Anonymous
      Hungary
    July 8, 2014

    place, location is good, nice environment, beautiful view, staff is friendly

    My wife and I spent 11 nights at the hotel on half board basis. I paid about € 1,500, plus I had to pay 1 € a plane ticket printing. Not a good attitude. The were not too varied meals.

    8.8

  • Alison
      United Kingdom
    June 15, 2014

    Buffet dinner should be extended to 10.00 pm. 9.00 pm finish too early and very inconvenient as food starts to be taken away 10 mins prior to finish time. Smoking should be segregated in dining areas to include outside as well . It's very off putting when sitting next to smokers at meal times if you yourself are a non smoker. I would have also liked to of seen more typical Spanish food on the menu .

    10

  • Wael
      Saudi Arabia
    June 12, 2014

    The location , wifi was amazing and room was nice .

    The bathtub was very small you barely can stand and old and not cleaned well,every day the room serves clean up the room and not changing the bed sheet for 5 days .No music at all at the hotel ,beach and even in the indoor and outdoor swimming pools .No sort of entertainment inside the hotel . The salad bar has a limited variation .

    7.1

  • Anonymous
      Ireland
    April 29, 2014

    Good food and location.

    Very uncomfortable bed. Availability and price of drinks with meals

    7.1

  • Ali
      Switzerland
    April 24, 2014

    The location is good, the hotel is fantastic, the facilities are great, the breakfast is fancy, the room is big, the staff are helpful. The quality is higher than a normal 4 stars hotel. I will book this hotel again.

    Absolutely Nothing!

    10

  • Graham
      United Kingdom
    April 22, 2014

    EVERYTHING !!! The staff were all polite (speaking German, French & a little English) cheerful, helpful & attentive. From the front desk, to the chambermaids, restaurant staff and the Manager himself who was in the restaurant most night & spoke to the guests personally.....what a team. The room was spacious & clean, the beds SO comfy. The food was amazing - booked half board & well worth it - superb buffet at breakfast & Dinner - the presentation & selection was second to none. The location was beautiful with the small, quiet bay for swimming (rather cold still in April !) indoor & outdoor pools (outdoor too cold to try but indoor lovely) . Terraced steps down to the beach with large range of seating areas in the sun & shade of the trees - all clean & well presented. We would return right now !

    NOTHING except the sea & outdoor pool were still cold - but it was April so that's what you expect.

    10

  • Anonymous
      Switzerland
    April 21, 2014

    The food was of low quality and tasted bad.

    5.8

  • Anonymous
      Switzerland
    April 14, 2014

    The room was spacious and very clean. Staff was throughout very helpful and friendly.

    I had booked half board. Unfortunately the food was a bit bland for my taste. Beans and fish over cooked. However, one night there was Mexican night which was really good and tasty.

    9.6

  • Nicolas
      Germany
    April 2, 2014

    Fair price when travelling end of March. Then all options (wi-fi, safe, long chair, sauna, etc) that are payable are understandable.

    It is one of these hotel destroying the landascape,but when being inside we can enjoy the view on the see.

    9.2

  • Anonymous
      Netherlands
    March 23, 2014

    The staff was very friendly. This includes everybody: people at the reception desk, in the dining room, dolores who cleaned our room and was always in a happy mood and singing along and the management, who walked around during every diner, greeting the guests. Even though it is a big hotel, the people of the hotel gave a very personal touch to our stay. They made us feel welcome. Furthermore, the view from the room was beautiful, the breakfast and dinner superb ( I would definitely advise to book for dinner as well), the indoor swimming pool very big and the garden beautiful. We liked the music of the bosa nova guitar player very much.

    I would advise to include the wifi fee in the price for the room.

    9.6

  • Anonymous
      Switzerland
    March 18, 2014

    Not being part of the normal half board guests and only having booked bed & breakfast we had to ask for a table each morning. Either the hotel wants guests outside of Universal Reisen supply or it does not!

    7.1

  • Natalia
      United Kingdom
    February 25, 2014

    Great hotel in a great location

    10

  • Maureeen
      United Kingdom
    October 16, 2013

    Location was good, plenty of shops cafe's restaurant's and bars to choose from. Hotel right on the beach. Has indoor pool for cooler days. Hotel very clean light and airy, rooms are a good size. A very nice resort.

    Not enough entertainment (twice a week while we were there) we were the only two English people that week, there was only one lady on reception, who could speak good English, but she was not there very much. This is mainly a German and Swiss hotel. Lots of steps down to the beach and shops, not suitable for people with walking difficulties.

    8.8

  • Anonymous
      United Kingdom
    October 7, 2013

    Big and spacious hotel, very close to the beach, nice swimming pool, hardworking staff, director could be seen during the day talking to guests and staff which was nice!

    staff doesn't speek english, hotel great for older people or families but not really for younger generation - music, entertaiment, food, coctails... not very trendy :/ Rooms are not very soundproof and we also missed an iron and a microwave or kettle, we stayed for 10 nights and our floor and carpets have been cleaned only on a request at a reception. There is an extra charge for a wi-fi which is ridiculous for the money you already pay! Also the food was OK but nothing special...

    6.7

  • Marian
      United Kingdom
    October 7, 2013

    I liked the friendliness of the staff especially the reception. We had a lovely room with a sea view and free bottle of champagne etc.

    There was a problem with the 100 stairs walk down to the beach and shops etc. obviously the walk up as well.

    10

  • Colin
      United Kingdom
    September 9, 2013

    The location and the quiet, no loud music forced on us! The friendly staff who wre very efficient. well done Hotel Lido

    The hot food was cold from the serving trays so this was pehaps neadlessly not as good as it could be.

    8.8

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