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Clavel, 8, Madrid City Center, 28004 Madrid, Spain – Show map
Excellent location – rated 9.2/10! (score from 215 reviews)
Rated by guests after their stay at Hostal San Lorenzo.
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Hostal San Lorenzo's staff speaks: Italian, French, Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 24 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Italian, French, Spanish, English
From 1:00 PM
6:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge in a crib.
All children under 6 years stay free of charge when using existing beds.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 215 reviews
Value for money
Show reviews from:
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Just 220 yards from Gran Via Metro Station, Hostal America features free Wi-Fi and a 24-hour front desk. It is on Calle Hortaleza, on the edge of the lively Chueca area of Madrid.
Score from 620 reviews Very good
It is in a good site and the personal attention is nice
They should change the curtains and the bed clothes
I've made a reservation of a superior double room with full upfront payment with no refund option. However upon arrival they gave us a common double room of much worse quality, no compensation of price difference has been given! I consider this as a cheating, they just took money for a better room and gave a worse room, the staff was completely helpless and unfriendly. Worst welcome I've ever received.
Rooms a bit dark and the lights turning off was annoying. No fresh towels given on 2nd night. T
They are friendly and helpful and speak English. Great location.
On Saturday night the square nearby was noisy, but only for those with rooms in the front.
Close to so much!!
The location is terrific, you're in the center of the city and have access to everything by a walk. Metro station in 2 minutes walk
You pay for the location. We booked a superior double room which was a small room as big as our bed with less of a meter room around it. Moreover, the double bed were 2 single Beds, one next to the other. Overall, the room was clean and safe, with an excellent location. However, it is overpriced for what it is.
Very clean hotel with very friendly and helpful English speaking staff. The location was excellent, very close to all atractions. Wi-fi is fast and good. Real value for money :)
The location of the hotel is excellent,Staff very nice and courteous, clean room
Breakfast is basic,I think that's enough
Room was adequate and clean. Breakfast was worth the 5 Euros. Front desk very helpful. Location was 2 blocks from Gran Via. Real nice restaurant one block away.
There was some remodeling going on but not a real problem. The one thing I was unhappy about was the bath tub. It was slick and my wife took a minor tumble. There are no grab bars. That is a must improvement as far as I'm concerned.
The window kept out most of the noise. Basic but adequate
Bed too hard. Bathroom v small
Location is perfect, very clean, very comfortable rooms, bar opens 24 hours, the staff is very nice, especially a guy from Rumania named Sorin, he helped us plan the rest of our trip when we couldnt sleep because of jetlag.
we liked everything, except for the fact that it was full for a couple of days and we had to stay somewhere else, you should do the booking on time so you make sure to get a room.
Location, the staff is very helpful and speaks English.
The square nearby can be noisy on the weekends.
Great location, in the very centre, yet not too noisy. Good value for money
Breakfast wasn't worth the price, toast only and something they called coffee
the location, being at the centre of things and good access to nightlife, galleries, parks and city centre it was clean and well attended to daily by cleaning staff
external building works were in progress and, aside from early morning noise from them weekdays, the entire outside frontage of the building was encased in scaffolding and protective covering meaning balconies were not accessible, no outside views could be seen and the room was dark inside [I appreciate building works have to be done and this may be why the price charged had been lowered but I strongly feel I should have been advised of this beforehand so I could have chosen whether to stay there. This was my first visit to Madrid and it was spoilt by this situation - had I known I would have opted to pay more for better facilities elsewhere] sound proofing between rooms and corridors was poor - noise was transmitted very easily and even conversations could be heard clearly in adjacent rooms
Small room Bad hotel
Very small room Poor equipment Photos does not reflect the real condition of the hotel
The staff in the hotel REALLY speaks English and is very helpful. Also good offer of one day trips which turned out to be helpful as I had very little time. Warm water available all the time. Despite the central location close to high streets and nightlife the room was very quiet.
Slight smell of old pipes in the bathroom.
The staff & location are both excellent! I stayed there 2 years ago and saw the same staff this time. Location is prime. Very clean and orderly.
Rooms are small and sparse for the price. The TV is so small! The bathrooms are small & the lighting is not good.
Location, Value for Money.
Very Small En-suite with no extractor fan or not working !
small room old furniture
I liked the location, as it is near the most important sightseeing places in Madrid. The staff is friendly, the rooms are equiped with everything you need, the cleaning service was OK. WiFi is free and good.
Standard breakfast includes coffee, juice,2 toasts, and a muffin,and this costs 4 Euro, if you want fried eggs with bacon, you have to pay extra 2 Euro (all in all 6 Euro), but near the hotel you can find lots of cafes with cheaper breakfast (starting with 1,5 Euro for a coffee and a croissant) which will include almost the same.
nice location, nice bathroom, confortable hotel foyer
noisy heater, no clock available in the room, should have a shower instead of a bath tub, room door must be closed with key or will stay unlock.
Location was perfect for me.
The staff are beautiful - always avaiable to help. I had a really noisy room and highlighted this fact to them and they changed me to a quiet lovely room no problem. They are always really happy to help with their hotel and with directions around the city and are cheerful.
Well some of the rooms are noisy and if you need sleep - you might not get it. It is a place in the centre of a noisy nighttime gay , party district. Double glazed windows do help. You certainly feel the great vibe of Madrid here.
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