Ada Palace

Alastfbal not good very bad

The staff and comfort of the rooms.The roof terrace was supurb. Excellant location and fantastic interior design!!!

No, it was perfect and thanks to ADA Palace staff.

Location excellent, right on the main street. Rooms clean and comfortable. Room service good. Staff polite and spoke English well.Yes, the lifts are small but there are two of them and are very efficient.

Originaly allocated rooms with a view of scaffolding and a broken minibar. After two complaints moved by duty manager to excellent room with view of Gran Via. When top man found out, he tried to move us back out but we stuck to our guns and remained, consequently got an unparalleled view of Spanish teams victory parade.that night.

Fantastic Location - 3-5 min walk to Red metro line, and about 7-10 to Green; easy pleasant 10 min stroll to Prado and other museums; close to restaurants -couldn't have been better! Room nicely decorated with luxurious charm; all amenities worked perfectly and room was clean and bright; also, room was well insulated all around so that even though the hotel is just off a main road, very little if any noise from city disturbs,hence, great night's sleep ; Breakfast was wonderful - everything you could want (from juice, fruit, cheese, meats, eggs, cereal, donuts, etc) and in lovely setting on roof of hotel; staff helpful and friendly; Check and Check out very smooth and no problem to store luggage if you have a later flight; A great hotel!

more arabic TV chaneles.

hotel reciption is very small and elevators also.

great staff. good food. excellent location.,

no tea facilities in the room!

Fantastic location, absolutely perfect for discovering Madrid. Room very comfortable, clean, well soundproofed and air conditioned (vital as was 45 degrees while we were there!). Rooftop terrace lovely for relaxing after a busy day (if you can find a seat). English speaking reception staff very helpful and accomodating.

Although the reception staff were very good, on the whole the service was quite poor: waited thirty-five minutes to be served on the rooftop terrace, at breakfast quests had to queue for tables, only one member of staff replenishing goods, seating guests and dealing with queries. Lots of delays all round, expected more/better considering the cost of our stay.

the view: absolutely gorgeous + location

the elevator was too "lazy"

location was great, the room was not a usual small european hjotel room..We mentioned that this is a honeymoon stay and they suprised us with complimentary champagne service!! it was great..also you should see the terrace restaurant

the only thing is the noise coming from the street..but it can be avoided via close windows

Excellent location, very close to Fiumicino Airport. Excellenty service, great room for price paid.

I really appreciated how nice, friendly, and efficient all of the Reception staff were. They were very patient with my limited use of Spanish, and were able to communicate well with me. Also, they were very knowledgeable about the city of Madrid, and answered all of my numerous questions. The cleaning ladies were also wonderful, and everyone was courteous, making the stay very enjoyable. The hotel is in a great location, and the rooms and views are lovely, with a charming restaurant roof terrace. I would definitely stay there again, and highly recommend the hotel.

A very well located hotel but some of the staff could be more helpfulBut a good expierience