Ayre Gran Hotel Colon  

英語が通じたこと。

バスタブがつまっていて，水が流れにくかった。

部屋が広かったこと。

説明文では地下鉄から徒歩1分となっていたが、とても無理。5分とすべきでしょう。近所に手ごろなレストラ- ンがない。上階の生活音が聞こえた。WIFI使用可となていたが、室内で使えず。四つ星というランクにして- はちと物足らぬ。

When I arrive to the hotel I found a used condom in the bath and the bed was not clean...

The employes of the reception, bar and restaurant were very nice. Free of cost wi-fi. Very good italian restaurant (Ginos) on the door step.

Very bad room cleaning. My room was definitely not cleaned. Even in the mini bar I had a open bottle of water! The interenet connection (wi-fi) is very slow in the rooms.

Nice place not far from the center! Very well decorated!

Not so good internet service (tiring operation, low speed).

Very peaceful, comfortable place to stay. It's approximately 30 minutes' walk to the centre (though Museo del Prado is closer), but as that walk is through the Parque del Retiro, it's a very pleasant way to being each day enjoying Madrid.

Not a huge amount in the immediate vicinity - quite a businessy area. Though we found a pleasant cafe for lunch, and a supermarket just 5 minutes down the road, both of which proved useful and good for our 5 day stay.

They were very accommodating to allow my wife and two college aged kids in one room. On the other hand, there was no privacy and the kids were up until 3 am most nights: get two rooms! The location was very central to metro, about three blocks south of Baranda stop. We took the metro from the airport and bought a five day all you can ride card which was most convenient. The city does not go to bed and always felt safe on subway and in the neighborhood of Ayre. Would highly recommend and will return again!

A great hotel, friendly staff, good food, good location in a quiet area with ver y good access by metro to centre.

All staff very friendly and shilling but one waiter serves like hé would do in a bad cafetaria and does not belong in a 4star hotel.

The Hotel was very modern and clean. The Reception staff were very helpful when we asked for directions or points of interest.The price of room only was reasonable.The Hotel is located slightly away from the city but is situated well for transport links ie: Metro is 3 mins away .Bus stop is 5 mins. It was very useful to have complimantary water replaced in the room each day.

We missed not having any Tea/Coffee making facilities in the room. The biggest let down for us was the Breakfast.Not only was it very expensive,the food on the hot plate was cold.you can ask for freshly cooked sausages or eggs but they were either undercooked or also cold.We decided half way through our stay to cancel the breakfast option,and so did our friends.

We staid in your hotel for 6 nights. The location and reception services were excellent, but from housekeeping service we were really disappointed. Our room was dirty. Dust in every place. Chambermaids did not changed bed sheets during our stay, they did not changed towels. Only when we turned to reception with dirty towel, we got a clean one. All this things hard to find in basic hotel, and of course from 4 stars hotel (as you sign) we really didn't expected for such bad service

Nice, comfortable and clean, Freidnly staff too. Spacious rooms.

Service at the Lobby Bar rather slow.

Rooms are very modern, bathroom warm and luxurious. Breakfast buffet is to die for -- the most we paid in Madrid or southern France, but worth it if you are hungry, and they stay open until 10:30.

It is more business- than family-oriented, which we didn't realize when we made the reservation, but it worked out great. Room was incredibly hot when we first arrived and we had to get the staff to help us open the window. Everyone was very pleasant and they sent help immediately for two separate issues.