Agumar

It was within walking distance of the train station. Good restaurant serving excellent food. Cafe for snacks. The beds were comfortable. Everything was clean. The hotel was close to El Museo Prado.

I have no complaints, except having to pay for wi-fi. A 2-star hotel in Zaragoza provided free wi-fi.

We liked the location - very close to train station, metro stop, Prado, Reine Sofia Museum, Botanical garden and Retiro park. The room was lovely, roomy, quiet, and very clean. The food in the restaurant was the best we had in Madrid and the staff got to know us and give us special snacks since there were few people eating there. They gave me bags of ice every night for my bad knee (whereas another hotel we stayed at in Granada would only give ice in a drink).

The hotel is conveniently located - walking distance to Atocha railway station and the Prado.

Noise travels through the hotel walls, which was only a problem with the occassionally noisy neighbours in the middle of the night.

The staff was very helpful and friendly. Other than that it is a clean and pleasant, but fairly basic hotel. It was close to the train station.

Close to the museums and main transport. Close to the Madrid main park. Clean and comfortable room. Good value for money.

The intrenet available in the foyer was too expensive and too slow.

The security guards at the lobby were very friendly and helpful. Agumar is also located within walking distance from the metro station and many of Madrid's main attractions, which is wonderful for tourists like me who enjoy exploring the city by foot.

The hotel is close to Puerta de Atocha railway station and Parque del Retiro is at a very short walking distance. The family room was very confortable and spacious.

We received good help with getting the tourist bus

The doorman on one particular day was very poorly mannered. I was trying to access the computer in the lobby to check my emails. There were no instructions in english so I was struggling. The doorman came over and said 'you must get a pass from the desk' and then reached over me and switched offf the screen. This made me feel like an intruder instead of a guest.

The accommodation was good and the rooms had good air conditioning.

The restaurant could have offered a wider choice of menu.

good location

wifi too expensive, bed too small

This is my third stay at the Hotel Agumar. It's a great location - close proximity to the Atocha Train Station, walking distance to the museums and major sightseeing locations.

Would have liked to set the thermometer lower then the pre-set 16C.

good value for money

Room was clean and pleasant in appearance. The hotel was close to the Metro and not a long cab ride from the airport.