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Newest reviews for Maria Elena Palace

  • Rejane
      Brazil
    August 27, 2014

    Very good location, close to restaurants and metro station. Lots of shops nearby and Paseo del Prado and Parque del Retiro within walking distance. Personnel in the breakfast area is very friendly.

    Some days the street is very noisy late night (3, 4 am) when a nearby club closes and people stay on the streets. Get away fron rooms facing the street. Parking is very expensive as it is public.

    9.6

  • Sarah
      United Kingdom
    August 23, 2014

    Excellent location as 2 min walk to the centre. Helpful staff.

    There was no coffee making facilities (maybe missed that when booking). Beds were hard but matter of taste.

    6.7

  • Rejane
      Brazil
    August 18, 2014

    Breakfast is good, staff is friendly and room and bathroom have good sizes.

    There is a problem with rooms located in the front of the hotel. These rooms are very noisy if you are unlucky to be there fridays and weekends when people leave a discotheque next to the hotel and stay below you window talking and being loud at 4am in the morning.

    7.9

  • Aslan
      Canada
    August 7, 2014

    Location was the best. Center of everywhere. Staff was very helpful.

    The water of shower getting very hot every 30-second and really made it very difficult for us to take a shower.

    9.2

  • Christopher
      United Kingdom
    August 7, 2014

    Excellent location in Sol, in a quiet street. Staff keen to please and rooms a good size and clean. A good choice for seeing Madrid

    9.2

  • Anonymous
      United Kingdom
    August 3, 2014

    Good location for exploring Madrid.

    Poor service from staff. Rooms not cleaned when we returned at 5 pm. Had to ask for them to be serviced.

    5

  • Cem
      Turkey
    August 2, 2014

    good location close to sol station and many attraction points nearby clean room

    needs a renovation in the near future

    6.7

  • Peter
      Australia
    July 31, 2014

    The property is oh so close to the Puerto Del Sol, which is a lively centre that never seems to sleep. The breakfast was very good and the staff very helpful.

    Bar prices for mixed drinks were pretty high, given the low retail price of spirits in Spain.

    9.2

  • Antony
      Hong Kong
    July 30, 2014

    Good Location. Clean and neat room Good air con. and bathroom. Room is comfortable. Wifi is good.

    8.8

  • Liudmila
      Russia
    July 26, 2014

    good location, good staff, clean, comfort.

    8.8

  • Anonymous
      Greece
    July 25, 2014

    Good hotel in the very heart of Madrid, also very close to Chueca. Perfect for Madrid Gay Pride celebration.

    A bit dated, beds and sheets need improvement. Window in room 509 was seriously damaged, and wasn't fixed while we were there.

    6.7

  • Ivan
      Russia
    July 25, 2014

    The big balcony on 4-th floor Good breakfast Good location in the center of Madrid, close to Gran Via

    8.3

  • Gregory
      Israel
    July 22, 2014

    Excellent hotel with respect to its price and superb location. Very good and fresh breakfast. We enjoyed it very much there.

    8.3

  • Quamrul
      United Kingdom
    July 20, 2014

    Decoration and location

    First day we allocated attic room. Did not good in tetms size. Bumping head while moving. Selection of food in restaurant repetitive on weekly basis

    9.6

  • Fay
      Norfolk Island
    July 19, 2014

    Fay and Fred Norfolk Island

    Room was small. Need an update. Towels old and worn Bed linen did not fit properly and had holes in it. Not as clean as the standard should be. Old style TV

    5.8

  • Anonymous
      Malta
    July 19, 2014

    it is a clean hotel and it is in a very good location

    not all the facilities were in the room

    7.5

  • Edward
      United States of America
    July 18, 2014

    The staff were excellent: very helpful and efficient. Location near Puerta del Sol is great!

    Nothing. Even the price for breakfast was worth it.

    10

  • Lorraine
      Australia
    July 17, 2014

    The staff were helpful, the room clean and comfortable, location terrific. The foyer and public areas well appointed but welcoming

    9.2

  • Dana
      United States of America
    July 14, 2014

    The location was great and easy to access shopping, food, and metro. Rooms were clean and of decent size.

    The bed was very hard. The Madrid Orgullo was taking place. The noise from the street below continued until 7 a.m. making it very difficult to sleep.

    7.5

  • Ashish
      United Kingdom
    July 12, 2014

    NOTHING

    HORRIBLE STAFF ENTER THE ROOM ANYTIME NOT SAFE FACILITIES DONT WORK HORRIBLE RECEPTIONIST

    3.3

  • Deborah
      Canada
    July 12, 2014

    Location , size of room and breakfast selection were all v good,.

    The beds were very uncomfortable, it felt like you were sleeping on a box spring, this was the most expensive of our hotels and the one with the least comfortable beds.

    7.1

  • Sally
      Spain
    July 8, 2014

    Im afraid the staff on reception were not very attentive. Didn´t seem to know what they were doing. Had booked for a few nights but had only got us down for one.

    5

  • Elizabeth
      Australia
    July 5, 2014

    A very comfortable hotel in an ideal situation. We really enjoyed our stay there.

    9.2

  • Anonymous
      China
    July 3, 2014

    service

    wifi

    7.5

  • Carol
      United Kingdom
    June 26, 2014

    Excellent location, hotel immaculately clean, very comfortable spacious room. Excellent breakfast. Staff very helpful. Would definitely return.

    No free wifi!

    8.8

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