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Flor Baja, 3, Madrid City Center, 28013 Madrid, Spain – Show map
Excellent location – rated 9.2/10! (score from 293 reviews)
Rated by guests after their stay at Best Western Hotel Mayorazgo.
|Double or Twin Room|
|Double or Twin Room with Parking|
|Romantic Offer - Double or Twin Room|
|Superior Double or Twin Room|
|Triple Room (2 Adults + 1 Child)||
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974 properties in Madrid
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293 verified reviews
They speak your language!
Best Western Hotel Mayorazgo's staff speaks: Portuguese, Italian, French, Spanish, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 28 per day.
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Portuguese, Italian, French, Spanish, English
From 1:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 293 reviews
Value for money
Show reviews from:
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Score from 2388 reviews Very good
Paper thin walls. I was able to hear the incoming Skype message "ding" from the next door guest's laptop!!! Uncomfortable bed, last century facilities, slow WiFi.
Location is great, staffs are very nice and the breakfast is very good.
My room was very noisy.
Location ,triple rooms as family of 6 .
Having to wait for rooms and then got drinks which they charged us for after a 40 minute wait. No awareness that on a mini break time is important and that our rooms should have been ready for us !
Great Breakfast that was included!
No Air conditioning in the room!
Very nice rooms and tema. Great with the piano in the lobby.
The breakfast was ok, but not more. Ok variation, but not very tasty/best quality food. The TV must be many years old..
Very central breakfast great selection.
Only one member of staff spoke English and he worked till afternoon. No dinner menu. Room needs repaint and carpet nothing like in photos.
The hotel didn't provide the shuttle from Airport to hotel as you mark in your hotel details & i ask the hotel on that & they informed that don’t have this service , so was booked this hotel for this shuttle but i didn’t got it & i paid 30 E.
But the reception was good & give me breakfast for three night.
Location is along Grand Via
Breakfast was good and location excellent for short stay in Madrid
Unusually, but the room provided was not even close to one was booked.
Location Large family rooms
A atmospher Comfortable
We was in room no. 103 it was very noisy inside the hotel from the mechanical...something. I will hope next time to know about it.
Showers, water went out of tub. Air conditioner turns off at night
old fashioned style room not what i was expecting
Not a lot
The hotel has been changed massively-breakfast was a real shambles - as the two coffee machines were not working-and the only alternative was hot water and milk shoved up in the corner near the toaster,as it is such a busy hotel they need to get their act together-it was also not so comfortable as it used to be and we have been staying there for many years-it does not warrant the price increase that they have slapped on as there are far better hotels at a much fairer price.
The rate of the room was the only good thing.
The cleanliness was beyond the expectation of a 4 star hotel. One of the staff was rude and un-friendly.
the location is very central and close to the grand-via st.
There are two elevators in the hotel. Both are very small. 3 people with 3 suitcases could not enter the elevator. the air conditioning in the room did not work even though we were in April and it was very hot in the room. When we called the reception, we were told that in these months the air conditioning does not work and we should open a window. the window was facing the hotel's internal chimney and no air got into the room. It Was so hot in the room that we chose to go out at night even though we were tired just so we will no have to stay in it. But, in the lobby, the air conditioning worked fine. It is important to note that we were at other hotels in spain at that same trip and in all of them without exception the air conditioning worked. In addition, the bathroom was not cleaned properly. On the tap were a lot of hair that was hard to miss. We expect from a 4 star hotel to have a higher level. We were in Spain in 2 star hotels that were better and cleaner.
Breakfast buffet is very nice, a great variety of different types of food.
The hotel room was very small and not very convinient. The hotel is rather old and requires redecoration.
Nothing. Very old and dusty hotel
Room, TV , not clean
location was good. Only few mins from Palace and near Madrid city tour bus route.
Bathroom not satisfactory. Carpet in room was not clean.
Location was great.
Our reservation was not there when we got there. They didnot have us booked for breakfast, so we had to talk to front desk. Problems were resolved.
Location is close to market place and metro station is nearby. Good arrangement for transport to airport during checkout.
Poor toiletries. Drinking water in room is even chargable. No complementary tea or coffee is available in room. No English TV channel in TV provided
The hotel location could not be beat. The breakfast was good and plentiful and was served until 11am. The hotel also had check-out times as late as 3pm.
The bed was like sleeping on a concrete slab. The rooms were hot and the heating was hard to control. The television didn't get all of the listed channels. Nothing serious, just small, annoying little things
Good location in the theater district
Our four person family room did not have a window. There was one that was sealed shut and a sticker of an outside scene was pasted on the window. Absolutely dangerous if there was an emergency. I was told there was no other four person room. Not only did the wifi not work in the room, but we couldn't even get mobile reception there. First floor room, horrible.
WIFI connection was poor!
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