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Mario Vargas Llosa, s/n, 29660 Marbella – Show map
|Mas Rewards Member||This property offers points and benefits for MeliáRewards members|
|Family Room (2 Adults + 2 Children)||
|Double Room with Side Sea View|
|Deluxe Double Room - The Level with Executive Lounge Access|
|Deluxe Double Room with Side Sea View - The Level with Executive Lounge Access|
|Deluxe Double Room with Garden - The Level with Executive Lounge Access|
|Family Room (2 Adults + 1 Child)||
|Junior Suite with Executive Lounge Access|
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208 properties in Marbella
Including hotels, apartments, villas and more.
263 verified reviews
We speak your language
Melia Marbella Banús's staff speaks: Italian, French, Spanish, English, German
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Sauna, Indoor Pool, Playground
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 18 per day.
Free! Free public parking is available at a location nearby (reservation is not needed).
Car Rental, 24-Hour Front Desk, Currency Exchange, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Heating
Italian, French, Spanish, English, German
From 3:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
One child from 2 to 12 years is charged EUR 48.60 per person per night in an extra bed.
One older child or adult is charged EUR 91.80 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 263 reviews
Value for money
Show reviews from:
This exclusive apartment-style hotel is around 260 yards from the beaches of the Costa del Sol. In Marbella, Alanda Club Marbella showcases free Wi-Fi, a gym, hot tub and 3 outdoor pools.
Score from 504 reviews Very good
These apartments are located on the grounds of the golf course and offer spectacular panoramic views of the lake and countryside.
Score from 157 reviews Very good
The Guadalpin Banus has direct beach access and is a 15-minute walk from the center of Puerto Banus. It features an outdoor pool, a sauna and a steam room, a gym and free Wi-Fi.
Score from 635 reviews Very good
Gran Meliá Don Pepe is on the seafront next to Marbella's Don Pepe Beach, a 15-minute walk from Marbella Old Town.
Score from 251 reviews Very good
breakfast was superb Pretty outdoor area(gardens,swimming pools
Availability of Taxies from hotel(not a hotel fault)
+ Level Lounge poor - makes no sense
Very nice hotel and great location and would like to go again.
Excellent friendly service and superb location!
Family rooms too small and beds are small doubles, they need more junior suites and suites with separate bedrooms.
A lot of broken sunbeds , no parasols near the pool area and no waiters , the pool area needs a shake up , was here also in April when they did a fancy photo shoot by the pool and they made it look all fancy but not to be seen now
The location of the hotel is very convenient - 10 to 15 minutes waking to Puerto Banus. There is a beach 5 minutes away where you can do different water sports. The rooms are bright and always clean, the atmosphere in the hotel is cal and relaxing. Also the hotel provides different activities (fiesta, circus perfomances, etc.)
Unfortunately, the room service menu does not contain the ingredients of the dishes which can lead to some unwanted consequences what exactly happened to me. I have ordered a CHICKEN WRAP, and it didn't say anywhere that it contains pork (I do not eat pork as it is against my religion). After I ate one piece, my friend took the second piece and unwrapped it and to my pity there was bacon in it. I informed the management of the hotel, as I think this was really disrespectful to those people who do not consume pork.
We booked 4 rooms for a week. The problems started when the Bookings.com reservation was inconsistent with what The Melia had on record upon check- in. Your reporting of meals included in the package is confusing and not relayed properly to the hotel. This resulted in the Melia telling us that we (10 people) all had breakfast and lunch included for the week only to rescind on our second day. This was very embarrassing plus they didn't even notify all of us...we had to hear it from our fellow travellers! The staff wasn't warm or friendly upon check-in and after this incident (which resulted in the hotel not conceding AT ALL even though three separate receptionists told us we had lunch included for the week!) were unfriendly, dismissive and had limited eye contact when speaking with us. This made our stay at this hotel very uncomfortable.
Location was great, the communal hotel facilties such as the pools, tennis courts and lounging areas were very nice. The breakfast was full of options and was good. When we arrived we received a personal hand written message from the Manager to accompany a request we had made, which was a nice touch.
The room was not very modern and the ac, even switched to the lowest power was always too strong. Everything seemed to be a lot of hassle for the front desk and operations staff. All of our calls were either trafserred to another line which was then busy or passed on to someone else, where our reply was always simply 'no'. Questions or help requested about Marbella or looking for certain places or information were responded to with 'I don't know' or a map was thrust into our hands. No effort was ever offered to help, despite requests. Daily room cleaning was poor and in particular the bathroom wasn't ever cleaned well. Food available in the hotel limited and of poor quality. We have travelled all over the world and have to say this is the first 4* hotel that has left us feeling like we didn't experience 4* treatment at all, considering what we spent on our stay. When we go back next year, we will definitely not stay in this hotel.
great location great facilities big size rooms
rooms need little upgrade
Location was good.
I had specifically asked for a double bed through booking and through email. Upon arrival they gave me a room (a dirty one) with two single beds. The receptionist wasn't helpful at all, claiming those were 'their standard rooms'. She was oblivious to the fact that I had REQUESTED a double bed, she ignored me completely. It was like she didn't want to understand. I am 100% sure they were covering up an error on their part. She offered me a junior suite which i had to pay double for if I wanted it - It's funny how surprised she was that I didn't want to pay extra: almost as if she was shocked I wasn't accepting her doing me a favor - so rude. She thought she was doing me a favor offering me a junior suite for double the bill - imagine that! Definitely sets off the whole experience at the hotel on the wrong foot. Corridor to my room was filthy the whole stay, dust and footprints - there could have been construction going on in nearby rooms who knows. Wifi is poor, don't count on it at all. Was only there for a few days and was not happy about the room issue at all. Service all round was fair to say the least. Some staff were very friendly, others you had to beg for their attention. Will definitely not stay here ever again. Waste of money in my opinion, there are better hotels with better quality of service in the same vicinity/area.
Breakfast was good .. Room was clean .. Position of hotel very good
No sun brollys at the first pool area .
Great location within walking distance-7/8 minutes from marina. Good choice of breakfast.
Good wifi and all other staff was very helpful..Desperately need to teach some manners to front desk staff
Reception staff was very rude and not at all approachable. We're not given rooms that were promised and during our stay we saw many other disgruntled guests having similar problems like us..
Good location near beach and harbour
Variety and quality of food was excellent. Hotel interior, gardens and pools were first class. Staff extremely helpful and attentive to clients. Wi-Fi very slow.
Room allocated did not match expectations from booking description. Should have been on top floor of hotel and have terrace. Allocated fifth floor with balcony. Didn't argue the point as another couple had similar experience and got nowhere with complaints.
The Level was great, pool and outdoor was very good as well.
People saving sun loungers and never using them! Also squeaky chairs being dragged about the floors early in the mornings! But overall very little negative feedback.
Nice hotel, Lovely rooms. Had a ground floor room with a garden bit outside which was great for my little girl who is 2. Breakfast buffet very good but expensive at 18 euro pp. Pools nice, drinks good. Location excellent. Back entrance led straight to the beach promenade.
Some staff not as polite as they could be. Drinks quite expensive.
Plenty of friendly professional staff, very good facilities & cleanliness.
Food was good & reasonably priced but the drinks (beer & spirits) were too expensive.
The location was great
The inflated prices for everything in the hotel, very poor if not very dangerous children's pool facilities, dated bathroom facilities
The location of the hotel was excellent the grounds and pool area were of good quality and comfortable the food was ok !
The room we were given overlooked the bins - we had late check out and were not given anywhere decent to shower but a toilet with a sub standard shower with no air conditioning and no electricity to dry our hair or charge our phones do not use this hotel if you have a late flight and need to shower before you leave both my self and my travel partner were very very upset with the conditions of the facilities we were given to change in
Excellent breakfast with lots of choice. Rooms clean and comfortable
Baby pool not cleaned frequently enough. Difficult to get sunbeds and definitely not enough sun umbrellas.
Location, helpful staff, excellent housekeeping of bedrooms
Very little choice of English TV channels available. As an international 4 star hotel, I think this small issue should be addressed.
Great location, clean hotel and lovely pool area with plenty of sunbeds.
The room had 2 standard size double beds which felt quite small but would have preferred 1 bigger/king size bed for 1 couple.
excellent pool and terrace areas, ideal for sunbathing. quiet location yet 5 mins walk from Puerto banus. professional and friendly staff.
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