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Plaza de Santa Ana, 14, Madrid Center, 28012 Madrid – Show map
Excellent location – rated 9.4/10! (score from 204 reviews)
Rated by guests after their stay at ME Madrid Reina Victoria.
|Mas Rewards Member||This property offers points and benefits for MeliáRewards members|
|Comfort Double Room with Balcony|
|Deluxe Double or Twin Room|
|Double or Twin Room|
|Superior Double Room|
|Suite with Terrace||
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204 verified reviews
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ME Madrid Reina Victoria's staff speak: Italian, French, Spanish, English, German
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Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 30.24 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Air Conditioning
Italian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
ME Madrid Reina Victoria accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 204 reviews
Value for money
Show reviews from:
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Catalonia Puerta del Sol is in a magnificent 18th-century building in the historic center of Madrid, a few minutes from Puerta del Sol. It offers free Wi-Fi throughout the hotel.
Score from 766 reviews Excellent
This hotel has everything - gorgeous rooms, fantastic staff, superb food and great location. We would definitely recommend it.
Well-designed, stylish rooms Good beds and nice bathrooms Great location for sight-seeing and eating
Leisure centre was next-door and did not have a pool Occasional noise from street in the early hours of the morning
Excellent location, close to Jazz bars, tapas bar, young crowd,...
The towels were a little bit old, everything else was very good
Roof top restaurant and bar, location and service.
Room was small, only just enough room to get around the bed. No complimentary water, which is poor considering the cost.
sleeping comfort, bathroom, mini bar, breakfast, restaurant, roof terrace
room very small, roof terrace service very poor
Location is brilliant for seeing madrid both day and night and the roof bar has spectacular views of the city at night!!!
Rooms were a bit small but we didn't spend all that much time in them and they were very nice nonetheless
rooms were a bit small
- The amenities are very cool with things like "mood lighting" and speakers for music - Our room also had several different types of outlets which was helpful since we didn't take a converter - Rooftop bar is really cool at night with a DJ and good views of the nearby square - Several great places for tapas all around the hotel and it's relatively close to a few metro stops
- Felt a bit pricey relative to other places we stayed in Europe - The front desk area felt a bit lightly staffed when we arrived as there was only one person checking people in and out despite them having adequate space for more staffmembers
Location on Plaza Santa Ana. Comfortable bed. Beautiful room over Plaza. Wonderful staff. Great breakfasts.
Wi-Fi very difficult to use -- kept stopping after each use. In contrast at next hotel in Salamanca, the Wi-Fi is perfect.
Location was great. Room was very nice.
The atmosphere. Location
The standard room is very small and depressing The facilities are ok but no view at all room very u small Did not enjoy the stay in the room
I liked the location and the decor.
I booked a suite and it was hardly one...so tiny and oddly laid out. I could barely move with ease! The rooms were a huge disappointment.
Location & bed
stuff, room rates are overpriced
excellent location right on Sant Ana square with wonderful balcony view wonderful staff, upgraded me to suite at no additional charges wonderful rooftop restaurant Wifi is very fast and unlimited device access room is clean and well organized very comfortable stay great value considering location and time of the year-tourism season
It was difficult to find my way from elevator to room and vice-verse with confusing/misleading signs. Furniture has many sharp edges (typical for Spanish designs) Four elevators are small and often full load Spotted some cockroaches in lobby Carpet in corridors is outdated, I recommend replacing it with Spanish marbles to better fit the ambiance Hot water problem--very often the hot water is intermittent which seems to be common in Spain hotels
close to everthing
food, wifi connection
Large parts of roof terrace blocked off for no apparent reason.
I really like the central location, the professional and efficient staff, the style of the building
I prefer to have a bathroom with a bath tab
Staff were very nice and helpful. Nice atmosphere at all times.
We liked where the hotel was. It is not particularly close to anywhere, but it is very central and within 10 minutes walking distance (which is usual in Madrid) to everywhere we wanted to go. The plaza itself is already quite popular and busy, I am guessing both amongst tourists and locals alike. Therefore, a + for location. The staff is extremely friendly and helpful. There can be no doubt about that. There is a bar on the rooftop, but it was not very busy when we went up.
- The music from the rooftop can be heard a bit even from second floor. - Wi-fi did not work on my device, although it did on my husband's. So, I cannot blame the wi-fi for that. Only if you usually have problems connecting to wi fi with your device, you may also have that here. - The room was very clean in general. My only feedback is that, as with most design hotels, they do not use a proper duvet cover. They fold a sheet over the duvet itself, which I really do not like... You keep thinking who else may have slept there and how often they actually dry clean or wash the duvets... But this seems to be becoming the standard at most design hotels and so it was the case here. - On booking.com, it says that they have a gym. They half do. They sell day passes to a local gym right next door (at a surcharge).
Loved the location and proximity to all major sites. Great rooftop bar and modern decor!
Good location. Friendly staff. Breakfast was good . The room was spacious and had beautiful view to the square.
Staff were not helpful. I requested a room with a view i got a bad room, and the staff wasnt helpful
Perfume in Lobby NO GYM
Location was really great. The hotel is very hip and happening and the rooms comfortable. Great for watching the fashionistas of Madrid.
The service at breakfast was far too hectic to be able to relax. The buffet breakfast would not be good value for a family travelling with children. It is best to stay with the menu options for breakfast, this is not made clear. It is not suitable for very young children or babies but ideal for teens and pre- teens.
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