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Hermosilla, 2, Salamanca, 28001 Madrid, Spain – Show map
Excellent location – rated 9.3/10! (score from 433 reviews)
Rated by guests after their stay at Gran Melia Fenix.
|Family Suite (4 Adults)|
|One-Bedroom Suite with Executive Lounge Access|
|Premium Double Room|
|Premium Room Red Level with Executive Lounge Access|
|Supreme Double Room|
|Grand Premium Room with Hot Tub with Executive Lounge Access|
|The Red Level Junior Suite|
|Executive Suite with Executive Lounge Access|
|Presidential Suite with Executive Lounge Access|
|Deluxe Penthouse Suite with Executive Lounge Access|
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1003 properties in Madrid
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432 verified reviews
They speak your language!
Gran Melia Fenix's staff speaks: Italian, French, Spanish, English
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Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
WiFi is available in some hotel rooms and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 30 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge when using existing beds.
One child from 2 to 12 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 90 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 433 reviews
Value for money
Show reviews from:
This boutique hotel features the Egyptian Museum and a permanent display of art from Papua New Guinea. The Urban has a small rooftop swimming pool, terrace and cocktail bar.
Score from 709 reviews Excellent
Opulent and exclusive, the Ritz Madrid offers an experience unlike any other. Ideally located for the city’s museums, it has a luxurious spa, free parking and free Wi-Fi.
Score from 407 reviews Wonderful
The elegant Wellington Hotel in Madrid’s Salamanca district is just 325 ft from Retiro Park. It has an outdoor swimming pool and a spa with sensation showers and a hot tub.
Score from 545 reviews Excellent
This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance.
Score from 314 reviews Very good
The buffet breakfast was very complete...the staff in the breakfast were the best!!!!
We had access to the club floor...the food was disappointing...as it was too light and not enough variety....
The hotel is located close to the metro. Very clean and nice. The bar is very nice. We enjoyed sitting there. The front desk stuff were very helpfull
Therecis a bad smell in the room when you enter it. Have to open the window for a minutes every time. We asked for king size bed and it was big but 2 matresses so there isva gap between us
stay here, worth the extra money, have a premium room and take breakfast. You will not regret it. I will stay nowhere in Madrid and dont have lots of money. What you get at the Fenix, is good value. Spend the extra!
Perfect location for the Hard Rock Cafe. Close to a Metro stop.
€30 per person for breakfast if you were to pay during your stay.
Cleanliness, decor & employees
Breakfast selection, size of bathroom & TV channel selection
Staff was excellent and personable.
We stayed on the Red level and received exceptional service from the moment we stepped into the hotel until we left. The Red Level turns this hotel into a 6 star hotel with VIP lounge and free drinks and snacks all day. Exceptional service and very friendly staff. We loved the Clarence bath products and free WIFI. Thanks to this hotel for a very lovely holiday in Madrid
In all was fine
The rooms are very small
luxury hotel with great amenities - blackout shades,bath products,great restaurants within walking,staff could help with language limitations!
Hotel breakfast was not good. It was really disappointed.
The hotel in general, the style and design, the comfort of rooms (very clean and so quiet), the great location, all the staff in general, and the very gentle and helpful staff at the red level floor. In short, its one of the nicest 5 stars hotels in Madrid.
Bathrooms in the rooms are too small. The Gym is small and under equipped.
Location and setting
Poor service given a 5 star hotel - had to have a third bed in room and told couldn't be removed - rubbish. On exit concierge didn't bother to stop reading paper to open door or get taxi
Staff very helpfull
Lack of property Maintenance
The location of the hotel is great. It takes only 5 mins walk to the nearest metro station (either Serrano or Colon) and the bus stop is also just around the corner. Excellent services and friendly staff. Most importantly, the bed was comfortable.
Excellent staff and perfect location
The hotel is well maintained but it shows age.
The decoration is nice
The service was excellence .
The bathroom had hair everywhere .
It is unacceptable to pay for a small bottle of water in the room, 6 euros. The restaurant of the lobby is a small restaurant with three four tables, but very expensive ,two persons paid more than 100 euros for small portions of food. I think that hotels, must consider their clients and not try to make money from these extras. I have been in many Madrid hotels and there are some better options.
Our room was a nice well decorated room with high quality fittings and fixtures
Foyer and check in area was rather cramped and unimpressive
The location was wonderful, we did not use any public transport while in Madrid for three nights. Staff helpful when we had a problem in our room. Excellent breakfast at hotel, good Italian Restaurant La Maffia around the corner.
Dinner at hotel not available until 8.00pm.
Big rooms. Nice location.
Too old building and the first room, which costs 300 euro per night, smelled like it was 500 years old. They had to upgrade us to a junior suite that did not smell badly!
Location ambience beautiful hotel bed linens
50% of the staff needs better training also do not like to pay exorbitant fees for telephone use.
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