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Hermosilla, 2, Salamanca, 28001 Madrid – Show map
Excellent location – rated 9.3/10! (score from 371 reviews)
Rated by guests after their stay at Gran Melia Fenix.
|Mas Rewards Member||This property offers points and benefits for MeliáRewards members|
|Family Suite (4 Adults)|
|One-Bedroom Suite with Executive Lounge Access|
|Premium Double Room|
|Premium Room Red Level with Executive Lounge Access|
|Supreme Double Room|
|Grand Premium Room with Hot Tub with Executive Lounge Access|
|Executive Suite with Executive Lounge Access|
|Presidential Suite with Executive Lounge Access|
|Deluxe Penthouse Suite with Executive Lounge Access|
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956 properties in Madrid
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371 verified reviews
They speak your language
Gran Melia Fenix's staff speaks: Italian, French, Spanish, English
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Fitness Center, Spa, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in some hotel rooms and is free of charge.
Free! Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 30 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Italian, French, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 12 years stays free of charge when using existing beds.
One child from 2 to 12 years is charged EUR 45 per person per night in an extra bed.
One older child or adult is charged EUR 90 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 371 reviews
Value for money
Show reviews from:
The elegant Wellington Hotel in Madrid’s Salamanca district is just 325 ft from Retiro Park. It has an outdoor swimming pool and a spa with sensation showers and a hot tub.
Score from 493 reviews Excellent
Located 220 yards from Madrid’s Recoletos Station, Jardín de Recoletos is a 5-minute walk from Retiro Park. It offers free Wi-Fi and spacious rooms with a kitchenette, sitting area and terrace.
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In a restored 18th-century Madrid townhouse, NH Collection Madrid Palacio de Tepa features a gym, free Wi-Fi and elegant rooms with a flat-screen TV.
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Opulent and exclusive, the Ritz Madrid offers an experience unlike any other. Ideally located for the city’s museums, it has a luxurious spa, free parking and free Wi-Fi.
Score from 277 reviews Wonderful
Excellent staff and perfect location
The hotel is well maintained but it shows age.
The decoration is nice
The service was excellence .
The bathroom had hair everywhere .
It is unacceptable to pay for a small bottle of water in the room, 6 euros. The restaurant of the lobby is a small restaurant with three four tables, but very expensive ,two persons paid more than 100 euros for small portions of food. I think that hotels, must consider their clients and not try to make money from these extras. I have been in many Madrid hotels and there are some better options.
Our room was a nice well decorated room with high quality fittings and fixtures
Foyer and check in area was rather cramped and unimpressive
The location was wonderful, we did not use any public transport while in Madrid for three nights. Staff helpful when we had a problem in our room. Excellent breakfast at hotel, good Italian Restaurant La Maffia around the corner.
Dinner at hotel not available until 8.00pm.
Location ambience beautiful hotel bed linens
50% of the staff needs better training also do not like to pay exorbitant fees for telephone use.
The Place is LUXURY from outside and even from inside, close to anything. I love the way of the staff treat there guest. GREAT GREAT. well be back soon
the elevator small :( and there is no bathroom the same lobby where we have to go down stairs
The hotel staff were very helpful. They provided us with a map and some suggestions of where to go. Our trip was for a birthday and staff went out of their way to leave a cake and a birthday message in the room when they turned down the bed. Very nice touch!
Close to museums and city centre. Easy access to Metro
Restaurant and kitchen were being redeveloped.
Great location very easy for the metro and buses. All the staff were excellent and very helpful.
Beauitiful building, wonderful staff, excellent facilities and one of the best martini bars in the world. I really enjoyed my stay here
Every attention to detail is done with the utmost care!
Not a thing
Good location, clean, nice rooms. Love the Clarins toilet amenities.
Not many of the staff speak English nor make an effort to try to speak English. Didnt like that car parking was an additional 30 euros per day even for guests.
We are very thankful to the management for upgrading our room to the penthouse luxury suite with a private jacuzzi and a beautiful view.I really appreciate all their help and concerns and therefore we had an excellent stay!
comfort level, understated elegance and treatment of guests by the staff. far superior to any other hotel in which i have stayed.
Front desk staff extremely competent and pleasant.
Loved the welcome treats! Great coffee for the morning in our room. Great shower. Best breakfast ever!!
The room was a bit small, nut Europe seems to be that way.
Excellent location, very friendly staff. Supreme dobbel room, small bathroom, but fine room. Despite much trafic on the road, no noise i the room. Breakfast buffet, perfect. Would like to come back.
To few english spoken tv program's.
Staff is excellent
Would have preferred a separate shower instead of a shower head in a bathtub enclosure
Martini garden bar ! Great stuff especially the lady bartender night shift ! Restaurant great paella and Spanish starters ,..,,, location fantastic comfortable beds and room ! The best hotel , priceless in madrid ! I love it , I will be back with no hesitation ! Ciao from Italian guest ! See you soon and I forgot to mention Cuban cigar selection outstanding !
Coffe I suggest nespresso o illy cafe for such hotel category ! Better computer diveces at the business center downstairs , access lift security key wasn't working !
very comfortable, good location and service
no mini kettle for hot water
THE 4 OF US CANNOT SAY WE DISLIKED ANYTHING
The staff was very attentive (Jeronimo in particular went out of the way to help us). Our room was clean and spacious and the pillows and bed were very comfortable. Though located a little off center, getting around was easy. Metro is a 5-min walk away and getting to Atocha by taxi took just 10 mins (same for the Bernabéu Stadium, as we needed to catch a Real Madrid game and traffic was clear all the way). Aren't too many shops/restaurants in the immediate vicinity though, but it also meant a relatively quieter and cleaner neighborhood.
The breakfast, though nice, was a little expensive.
very regular and small room, not for the standars of a 5 star hotel
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