Eurostars Mérida Palace  

The location is great and the hotel architecture is excellent, the room size is good and so are the bathrooms, but the beds are too hard.

Smokers are everywhere. Smoke constantly blows into the lobby - too bad if you are smoke sensitive. They have a nice indoor restaurant but they don't use it much, they force you to sit out on the terrace with the chronic smokers, when you ask to be moved from the smoke they look upon you as a complaining person and become less friendly. The food is below standard. Some days the pool is open other days not, they don't tell you why not. If you have a front room the smoke will waft up from the terrace and into your room. The beds are too hard.

Located in Merida's central square just a few hundred metres from the Roman bridge, this hotel is ideal. Beautifully cool interior of arcades and columns matched by a superb bedroom equipped with all one could need. Off-site secure parking by valet and an excellent breakfast. We just loved this place.

Nothing at all.

Excellent value for money; good location; ideal for short stay; very helpful staff

We were pleasantly surprised of this hotel and location. It is a hidden jewel with so much charm and great location to access to several historical sites.

Excellent location with very nice room and helpful staff

The comfort and size of rooms were excellent. The staff were helpful and polite. The restaurant was very good especially the lunchtime menu which was very well priced and value for money

Good staff and a great location

Good location at one of the main city squares, within good walking distance of the main sights.

Like in many Spanish hotels breakfast start pretty late (7.30, while I had to catch an 8 o'clock train).

Spacious and nice room. Excellent location.

The parking is far from the hotel, and even though the hotel has a person to handle the guest's cars, if it is peak time (i.e. check out at 12) you may need to wait a bit for the car to be ready.

Merida Palace is an excellent place to stay.

The only negative issue I would like to raise is that receptionist tried to put us into a room close to a loud compressor machine (probably from air condition). But we did not accept.

Great place, in city center, The building ist wonderful the old palce make as hotel.

Excellent location right on the main square and close and convenient for all of the historical sites. Good staff, car parking facilities off site, well decorated and maintained, quiet room. A lovely hotel.

No real compliants but early May and the sun terrace wasn't open even though temperatures in mid 20s. Breakfast a little disappointing.

The hotel inside is better than it appears from the outside and was central for tourism.

We decided to have dinner at the hotel. Whilst the meal was good there was a long delay in getting the order taken and the meal served.