Eurostars Mérida Palace  

Comfortable and large room. In the city centre. Very close to the roman monuments. Nice decoration in the room inspired in roman style.

The temperature was very high in the room. Car parking very expensive (16,70€/day).

The location is great and the hotel architecture is excellent, the room size is good and so are the bathrooms, but the beds are too hard.

Smokers are everywhere. Smoke constantly blows into the lobby - too bad if you are smoke sensitive. They have a nice indoor restaurant but they don't use it much, they force you to sit out on the terrace with the chronic smokers, when you ask to be moved from the smoke they look upon you as a complaining person and become less friendly. The food is below standard. Some days the pool is open other days not, they don't tell you why not. If you have a front room the smoke will waft up from the terrace and into your room. The beds are too hard.

hotel was quite good. in excellent position for all the sights around.had breakfast and dinner in restaurant both were of reasonable quality although i think you could probably get better value and price at one of the restaurants in the plaza.

we found it hard to communicate with staff as very limited english was spoken. perhaps they could make sure at least one staff member is on that speaks english for each shift. we only speak very limited spanish so didnt really get the answers

The hotel was at one time an actual palace - the ambiance is fantastic. It is located centrally to many of the Roman ruins of Merida.

We would have enjoyed a bar/lounge area to unwind at the end of the day. The bar was fairly limited.

The comfort and size of rooms were excellent. The staff were helpful and polite. The restaurant was very good especially the lunchtime menu which was very well priced and value for money

Good staff and a great location

Location , walking distance to ruins and old town . The penthouse pool over looks plaza mayor.

The hotel's position is excellent, with easy access to places of interest and all facilities in the area.

Spacious and nice room. Excellent location.

The parking is far from the hotel, and even though the hotel has a person to handle the guest's cars, if it is peak time (i.e. check out at 12) you may need to wait a bit for the car to be ready.

Merida Palace is an excellent place to stay.

The only negative issue I would like to raise is that receptionist tried to put us into a room close to a loud compressor machine (probably from air condition). But we did not accept.

A good central location in Merida -quiet,well apponted room at a fair price

Central Merida traffic very much a one-way system and the Hotel not easy to find.If arriving by car,short stay bags drop off parking only(NO Hotel parking),with expensive public car park ten minutes walk.

Great place, in city center, The building ist wonderful the old palce make as hotel.

The hotel inside is better than it appears from the outside and was central for tourism.

We decided to have dinner at the hotel. Whilst the meal was good there was a long delay in getting the order taken and the meal served.