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Plaza de España, 19, 06800 Mérida, Spain – Show map
Excellent location – rated 9.5/10! (score from 1353 reviews)
Rated by guests after their stay at Bluecity Mérida Palace.
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30 properties in Mérida
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1354 verified reviews
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Bluecity Mérida Palace's staff speaks: Spanish, English
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Outdoor Pool (seasonal), Terrace, Sun Deck
Sauna, Fitness Center, Solarium
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Snack Bar
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 17 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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position and value
Central location, lovely big room
Dining area and bar but just step out the door and there are many establishments
The hotel placed cental in Merida
The staff bad in English and menu only in Spanish. We dont like the Pitched roof. The parking to expensive
We liked the location of the hotel. We were given an upgrade at the time we checked in. The room was spacious with french doors and the bed was very comfortable.
We went for breakfast the first morning and it was terrible. We could not eat any of it - cold & old. When we checked out we disputed the amount for breakfast telling the front desk person (Marrisa ?) our disappointment in eating. She did not want to hear anything about it. She said since we walked into the breakfast room we would be charged whether we ate or not. I asked for the General Manager's name and email address to let him know about the breakfast and also the rudeness (Marrisa) and when I sent an email it came back "unknown". Yes we would stay at the hotel again, but never ever eat breakfast or interact with Marrisa!
Large, but good looking hotel. Decent breakfast. Comfortable room. Close to the Roman bridge, and a pleasant walk through town to the main Roman sights.
Despite booking a no-smiling room, our first room smelled terrible and even had an ash-tray. Our reallocated room was very pleasant. The valet parking worked, but took 1/2 hour.
The staff were very helpful and friendly. When we arrived they took care of the luggage and parked the car for us. The lobby bar was great for nightcap drinks, the breakfast was very good. Location is ideal for walking around Merida.
Thus hotel faces the square, and we were provided a room right across from it on the second floor. Very convenient. Breakfast offered just air everything one could want for breakfast.
location in beautiful building and in a beautiful, spanish plaza right in the middle of town and perfect for all the sights. Excellent evening meal in the restaurant. Very generous breakfast with lots of choice. Luxurious rooms and bathrooms. Couldbe noisy but ok with window closed and air con on. Excellent valet parking service. Friendly and helpful staff.
no wifi reception at all in any of the rooms. Very poor and should be upgraded to meet modern needs.
Location could not be bettered. Staff very pleasant and helpful.
Ability to walk to all the sights and enjoy the life in the square - good people watching over a glass of wine amd some tapas. The room we were initially shown to overlooked the square, which we felt would be noisy on a Friday night. We were moved to a quiet 3rd floor room without any problem. After wandering all day we decided to eat in the hotel's restaurant, something we don't normally chose to do. The menu was good and our food was delicious. Service was friendly and unobtrusive. Breakfast was also good although I did struggle to get a good cup of English tea!
Left some clothes back and they were instantly restored to me. Everything was really nice. We loved it ,
I prefer rectangular pilows rather than the long ones. ( Best I have had were at The Four Seasons ), and better soap.
The house , the location, the staff very helpful,breakfast was very good.
Location excellent Lovely old building well converted Price was excellent at €65 for twin bedded room plus €20 per person for half board (lunch and breakfast). Lunch was bit basic but buffet breakfast good.
There is a dangerous small step about two metres in from the reception desk. There is no warning marking and my wife had a bad fall. No Wifi in bedroom although you can hire an ethernet cable to make a wired connection. But slow speed. Bedroom of adequate size for short stay but bathroom very cramped Lighting inadequate in bedroom and particularly in the bathroom. Difficult for make up and shaving. No guide to the history of the building.
the location, premisses, style, excellent. staff very positive and helpful.
Be careful if you are coming by car. It´s very difficult to drive to hotel by car if you are not familiar to the city.
Large spacious room. We were lucky enough to have a room with a balcony and which overlooked the main square. Very good breakfast. Had dinner there, normally we would dine away from the hotel we were staying at but the atmosphere and surroundings were so nice at the Bluecity we decided to dine at the hotel.
Location, atmosphere and breakfast were all excellent.
Secure parking was half a mile away. Valet parking was available however we were on motorbikes, so it was a bit of a hike. Just remember to unload your bike before taking it to the car park.
Central situation, beautiful courtyard, good food, charming staff, all round excellence
A fantastic and interesting city, but take comfortable shoes as you'll be doing a lot of walking! Hotel is perfectly situated right in the heart of the action. The plaza is endlessly fascinating - just grab a drink and watch the world go by.
Central location - quality staff who are so helpful - lovely rooms. Like the Valet parking facility after a long drive!
Quite difficult to find the first time.
Good hotel with excellent location right in the heart of Merida; comfortable room
The reception service was very slow, had long queues to check-in/out or wait to ask questions. Need to improve.
Very good room size with an excellent decoration and location. Very comfortable. The reception staff, after we claimed about the problems with the diner, was very diligent and kind and decided not to charge us for the diner.
Car valet service: The staff didn’t advise us that we needed to ask for the car 30 minutes before we needed it. So we ask for the car only when check out was made and therefore we waited for 55 minutes to get the car. Diner service was very poor: They offered a special price for half pension, but when we sat down to have diner we waited for about 15 minutes for the waiter and he only came because a claim was made on the reception. After that, from the menu supplied by the reception with 3 options for first course, only one could be ordered, another one was replaced and the 3rd did not exist. The same happened for the 2nd course and the desert. We asked salmon for main course and it was not cooked enough and cold on inside. We claimed for that and the waiter brought us the same salmon, probably after a visit to micro-wave oven, which is not acceptable for a 5 star hotel.
Beautiful architecture and decor characterize this hotel. Staff is great and the location is right on the plaza mayor. Excellent value, even for a longer stay
Parking is a nightmare and breakfast preordered at a rate of 9 Euros still is priced at 12 Euros on your bill. Not quite deserving of 5 stars, with paper napkins etc.
Location is great! It is right on a beautiful plaza.
The facility is outdated. Over priced breakfast buffet. They were going to charge a 5 year old full price on the buffet.
Brilliant location Lovely interior. Bathroom was excellent, and the bed was very comfortable.
The pool was not a pool!
Comfortable beautifully styled room with a stylish and functional bathroom!
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