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Newest reviews for Bluecity Mérida Palace

  • Bernard
      United Kingdom
    August 21, 2014

    Brilliant location Lovely interior. Bathroom was excellent, and the bed was very comfortable.

    The pool was not a pool!

    8.8

  • Clare
      Spain
    August 20, 2014

    Comfortable beautifully styled room with a stylish and functional bathroom!

    9.6

  • William
      United Kingdom
    August 12, 2014

    Location

    Pool very small

    9.2

  • Richard
      United Kingdom
    August 11, 2014

    Location comfort

    pool area

    6.7

  • David
      Spain
    August 8, 2014

    Amazing staff and very friendly Comfortable In the city center close to everything The parking service works very well

    Internet is slow The telephone does not work The swimming pool is small The hair dryer wasn't working properly If you are a couple is staying in a room, they only put one set of towels.

    8.3

  • Paulo
      Portugal
    August 5, 2014

    Rooms are big Location is very good Breakfast is OK

    Level of quality and service you expect in a 5-star was disappointing: - Furniture is old (television from the 80's) - The sheet in the bed had a huge hole - Toiletteries were scarce and of average quality - Only one clerk at the reception - huge ques for checkout - Service in the breakfast room was slow. Many things were missing when we arrived - we had to wait a lot before a new stock of food was placed in the room

    7.1

  • Robert
      United Kingdom
    August 3, 2014

    No significant merits!

    Booked as 5* hoping that they would cater for pre-advised dietary requirements. A forlorn hope. Also little of the palace remains, so disappointing

    5

  • Ye
      Canada
    August 3, 2014

    Only Location is good , hotel building is nice ,room is clean

    Check in took too long , lower efficiency in work , wifi not working for North America iPhone ,iPad, no public computer to use, swimming poor is tiny , it's not convenient for people who come from North America . It can't be 5 stars at all . Will never stay there again ...

    5

  • Dan
      Canada
    August 3, 2014

    Amazing building - modern style built on an ancient base. Very comfortable and clean. Good amenities, pool on a roof, very good restaurant, parking. Staff is professional and friendly.

    Problems with Internet. Issue was resolved within an hour.

    10

  • Anonymous
      Belgium
    July 26, 2014

    Small roof top pool, nice room with a balcony, clean. The ganitor was more friendly and helpful than rest of the staff :)

    No wifi in rooms, in public areas the wifi didn't work. By no means a five star hotel.

    5.4

  • Yvonne
      United Kingdom
    July 23, 2014

    Lovely colonial hotel in the centre and near the wonderful roman ruins

    Nothing

    7.5

  • Victoria
      Spain
    July 21, 2014

    Very good service, very clean, large room. Right in the city center.

    We asked for a double bed and they gave us two beds together... we realized too late... Apparently they do not have wi-fi...

    7.5

  • Paul
      United Kingdom
    July 19, 2014

    The building and location in a busy and attractive piazza and close to Roman ruins. The period decor. The bedroom and bathroom, and the fact that it formed a mini-suite. The friendliness and attentiveness of staff. Efficient lifts.

    The parking facilities are understandably awkward. No coffee-making facilities or water-jug in room or coffee machine elsewhere (should not have to pay for early-morning coffee of water or wait until 10am for attendant in bar). Bar not very well stocked and could be more appealing (bar stools?) Not enough information on local facilites, maps etc. at reception.

    9.2

  • Gail
      United States of America
    July 18, 2014

    Location on main town plaza and the very large and modern bedroom and bathroom.

    9.2

  • Eliseo
      Puerto Rico
    July 17, 2014

    The large patio and the architecture gives you a nice feeling. It is centrally located.

    The rooms need some refurbish. One of the glass doors in our bathroom was broken. Room furniture needs a change, a bit old. There is no wifi in the rooms. Guests have to go down to the large courtyard to use the hotel wifi connection.

    6.3

  • André
      Portugal
    July 16, 2014

    You need to update the rooms. Another tvs. An another Clothing Room. It´s the same from more than 5 years!!!

    7.9

  • John
      Ireland
    July 5, 2014

    Very central location; very stylish, w/mixed architecture Great ambience Good restaurant; Fine room with good en-suite; Lovely roof-top sun-deck with small plunge-pool, fitness centre and sauna Totally recommend

    Paying 17 E per day for parking; Wi-Fi would not work for me; No towels or lockers at sauna & pool area. Small comments rather than complaints...it is very good.

    9.2

  • Duncan
      Spain
    June 28, 2014

    Location excellent,staff helpful and friendly restaurant excellent and reasonably priced bedroom spacious and comfortable Decor interesting concierge parking very convenient breakfast excellent

    Bathrooms rather dated wi-fi only available in lobby ,not in bedrooms which was rather inconvenient especially in a 5 star rated hotel

    9.6

  • Roy
      Spain
    June 22, 2014

    We really liked the location. It's a lovely square and we enjoyed watching the storks on the town hall tower. The room was lovely.

    9.2

  • Ralf
      Switzerland
    June 22, 2014

    Location

    Unfriendly even hostile staff when we arrived (alright, we might have been looked a bit dusty coming from a hike. But they way they treated us was unacceptable). Furniture outdated.

    6.7

  • William
      Denmark
    June 17, 2014

    Friendly, helpful staff. Great location. Clean, spacious room.

    No complaints whatsoever.

    10

  • Peter
      United Kingdom
    June 13, 2014

    The food in the restaurant was excellent as where the staff. All staff were willing and happy to help.

    The parking outside for the valet service was limited, after driving for 8 hours, locating the hotel, only to have to find you couldn't park and had to drive around again was not good.

    10

  • André
      Portugal
    June 12, 2014

    No wifi in the rooms.

    6.3

  • Peter
      Ireland
    June 3, 2014

    Beautiful location and lovely big rooms

    Expensive parking (€17)

    8.8

  • Gillian
      Australia
    May 29, 2014

    Superb location. Lovely old hotel with modern facilities.

    Swimming pool was unavailable and looked as if it would remain so for quite some time. Huge tv screen was still in place from the day before (for the soccer match) and blocked access to the lifts!

    9.2

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