Iberostar Grand Hotel Mencey    

L'ensemble des prestations, le confort des chambre,le personnel,l'architecture, le jardin, la propreté, l'exellence du service, la situation près d'un magnifique parc, le calme etc..

Le manque d'accés à une chaine de télévision française, le manque de jus de fruit frais au petit déjeuner exellent par ailleurs.

le luxe et le confort vraiment dignes D'un 5 etoiles, la situation geographique proche du centre ville, le calme des jardins et L'isolation phonique des chambres (C'est si rare!)

tout

rien

Hotel vraiment fabuleux! Un vrai 5 étoiles avec un jardin magnifique en plus! Petit dejeuner avec un choix exceptionnel.

Rien

Tout .Excellent hotel authentique en tout point qui merite ses 5 etoiles.

Rien

Hôtel magnifique : chambre très bien équipée , grand lit confortable , salle de bains avec grande douche . Grande piscine très agréable avec solarium loves dans un entourage de verdure . Petit déjeuner correct mais pas exceptionnel . Personnel serviable et le plus souvent efficace . Nettoyage des chambres parfait .

Grandes difficultés à se garer au voisinage de l'hôtel , l'hôtel vous propose son parking au prix de 12 € par jour . WIFI pas disponible dans certaines chambres . Le Spa , accès payant , 15 € pour 90 minutes de piscine .

Moderne et bien décoré

Emplacement perdu , sans attrait particulier- salle de bain pas bien nettoyée et personnel nonchalant ! Buffet de qualite très moyenne et sans grand attrait non plus!

Ce séjour est une réussite complète, à tous les niveaux. Les chambres sont très confortables et très calmes. Le service est parfait à tous les niveaux et le restaurant mérite le détour. Les menus sont réellement gastronomiques et le service est à la hauteur. L'accès au parking public voisin, avec accès réservé depuis l'hôtel est un plus appréciable. Cet hôtel mérite vraiment ses 5 étoiles.

J'ai beau réfléchir, mais je pense bien que c'est la première fois que je ne trouve rien à reprocher.

excellent hotel parfait

Access to city centre - excellent bus and tram service to wider environment : beach, mountains - knowledgable staff - excellent pool and spa facilities - very clean, friendly , relaxing hotel environment

Nothing

Un hotel muy agradable, todas sus instalaciones se ven recien renovadas y la verdad que con muy buen gusto, el personal de los Restaurantes fue muy atento, amable y servicial en todo momento

La clave del internet hay que renovarla cada 24h

Fantastic hótel in every way. Would gladly live there. Perfect location, fantastic design and very relaxing. We will return shortly. Thank you mencey.

pleasant reception area;efficient staff;excellent park;very good spa

no night light guide to lavatory in room

Friendly and helpful reception staff. Comfort and cleanliness. The colonial style building. Convenient location.

Car parking charge.

The staff is excellent and so friendly !

Nothing !

Hotel was beautiful, big, clean, staff friendly and trying to help with problems. Fantastic breakfast with everything u can imagine. (Incl. Caviar and cava)

Wifi system for iPhone and iPad is not handy. U have to put in the code every 2 hours or when u return to the hotel. Food in restaurant was not good. If u arrive with ur own car price for parking is 12,- eur per day (they dont have their own parking) and u also have to pay for using the spa facillities 15,- eur p/d p/P.

Great location in Santa Cruz. Great facilities Design of rooms and hotel

Spa facilities extra cost, but large pool and gym is free

The pool The garden The bathroom Everything basicaly

Very nice place to stay at. Value for money.

Everything. Beautiful building, fantastic food, excellent staff and amazing facilities.

can't think of anything

Location by the Park Sanabria was good; massive parking was available under the hotel at 12 euros a night dinners were excellent by contrast to breakfasts; the cocktail bar food & drink was excellent too; we did not use the pool restaurant, as it was not really quite warm enough. Staff were excellent. Bedrooms were good.

Breakfasts were mass catering based & though good let down the hotel's excellent standards; spa was owned by a separate company so the spa was not free to hotel customers; worse there was no indoor swimming pool, as it is just a spa pool; the outdoor pool was not heated, but was child friendly.

Very grand entrance hall and beautiful gardens. Excellent rooms and bathrooms, luxurious beds. Quite easy to get to on the main Avenida into town. Next to lovely Botanical gardens Staff very friendly and proffessional.

No free parking. Prices in bar and restaurant prohibitally expensive.

This is a wonderful hotel which I can highly recommend! Just a pleasure to stay there and I would like to go back!

Staff very helpful. Outdoor pool and gardens delightful.

Range of breakfast very extensive but English cooked breakfast poor quality and lukewarm. Coffee served by the cup,would have liked a pot! Pity spa pool not available unless you were having treatments.

Cost Location Staff very helpful/friendly