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HSM Hotel Reina Isabel 2 stars Preferred hotels

Av. Europa 3, 07600 El Arenal Show map

Score from 381 reviews   6.7/10 6.7

Situated near the centre of Arenal, this pleasant hotel is just 1,300 feet from the beach. It has an outdoor pool with loungers and a poolside bar.

The hotel has a restaurant which serves Mallorcan and international food. There is also a bar where you can get a drink.

Each of the bedrooms in Hotel Reina Isabel comes equipped with a bathroom, a balcony and a satellite TV.

Aquacity, one of Europe’s biggest water parks, is a 10-minute walk away from the Reina Isabel. A regular bus service to Palma leaves from 5 minutes' walk away from the hotel.

Rooms: 180

Hotel Chain: Hoteles Saint Michel


When would you like to stay?

Check-in Date

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Facilities of HSM Hotel Reina Isabel

Food & Drink

  • Bar
  • Buffet-Style Restaurant

Pool and Spa

  • Outdoor Pool (seasonal)


  • Car Rental

Front Desk Services

  • 24-Hour Front Desk
  • Safe

Common Areas

  • Terrace
  • Game Room
  • Sun Deck


  • Non-smoking Rooms
  • Elevator
  • All Spaces Non-Smoking (public and private)


Wireless Internet Hotspot is available in public areas and is free of charge.

Wired internet is available in public areas and charges apply.


No parking available.

Policies of HSM Hotel Reina Isabel

These are general hotel policies for HSM Hotel Reina Isabel. As they may vary per room type, please also check the room conditions.


From 14:00 hours


Until 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to room type.

Children and Extra Beds

Free! All children under 2 years stay free of charge in a crib.

All children from 3 to 12 year are charged 50 % of the room stay per night per person for extra beds.

All older children or adults are charged 85 % of the room stay per night per person for extra beds.

The maximum number of cribs in a room is 1.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.


Pets are not allowed.

Accepted credit cards

  • Visa
  • Euro/Mastercard

The hotel reserves the right to pre-authorize credit cards prior to arrival.


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