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Alfredo Marqueríe, 43, Fuencarral-El Pardo, 28034 Madrid – Show map
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255 verified reviews
They speak your language
Sheraton Madrid Mirasierra Hotel & Spa's staff speaks: Italian, French, Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar, Special Diet Meals (upon request)
Internet via modem is available in the hotel rooms and costs EUR 19 per 24 hours.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 26.70 per day.
Room Service, Car Rental, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating
Italian, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 255 reviews
Value for money
Show reviews from:
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This sophisticated hotel is in the 770 ft high SyV Tower, and includes a gym and spa. All rooms have fantastic views of Madrid as well as free Wi-Fi and flat-screen TVs.
Score from 1073 reviews Excellent
The elegant Wellington Hotel in Madrid’s Salamanca district is just 325 ft from Retiro Park. It has an outdoor swimming pool and a spa with sensation showers and a hot tub.
Score from 494 reviews Excellent
Catalonia Gran Vía offers a terrace with a heated pool and views over Gran Via. There is free Wi-Fi, a spa and small gym. It is situated in central Madrid, between Puerta del Sol and Plaza de Cibeles....
Score from 2086 reviews Very good
Lay out completely wrong Dust on tables Wardrobe on the toilet rather than outside
Luis on nights on the reception was excellent.All other staff very very good.Massive rooms.Big bathroom.Underground [which was excellent ] was 7 minutes walk away.Shops nearby. BRILLIANT TRIP
Everything (but the location)
Very far away from the city
-Location -Thanks Carmen for your quick response and Jean Paul for the gift on my birthday! - swimming pool
Certain items were not working like coffee machine, jacuzzi, etc
Every thing, Bus station in front of the main gate, and metro ariund 1 km far
location far from city center,
The location is in a quiet residencial area where the air is cleaner than the congested city center. The small Mirasierra Center with a supermarket and pharmacy is on the same road Alfredo Marquerié. The Vaguada Commercial Center is a 10 minute walk from the hotel. Public transport is easily accesible. The metro station Herrera Oria (line 9) is a mere 5 minutes on foot, and a 30 minute trip to the town center. The bus stop 3228 is right opposite the main enterance of the hotel, a 45 minute bus ride to the final stop 5573,Callao, Gran Via (City Center). The late night N23 bus is operative until about 6 am. It departs from Plaza Cibeles and also stops at 3228 facing the hotel. The airport is 15 minutes away in the Sheraton shuttle bus free service. The rooms are spacious. The bathroom is complete with shower, bath, double basins and seperate toilet area. A generous and ample wardrobe equiped with a full sized iron and board. Notable furnishings of a double room: a 2 seat sofa with 2 coffee tables, a dining table with 4 chairs. A small kitchenette fitted with a microwave oven and the largest minibar fridge I saw in a hotel. Notable hotel facilities: A spectacular spa and a beautiful pool in a well tended garden space equipped with private seating and deckchairs. A pleasant Sauna and steam bath are available.
A few members of the staff could be a bit more courteous and it wouldn't hurt them to occasionally show a smile to the guests. The single beds in the hotel measure only 1 meter in width, below standard for a 5 star hotel. The suite I received measured 6.5 by 6.5 m i.e. 42.5 m, although more than sufficient, the advertised area is 60 m. The spa use is not free to hotel guests but costs 19.5€ / person per day. A swim cap has to be worn at the spa and is sold separetly for 3 euros. Room WiFi is not free but costs between 20-30 euros per day.The kitchen lacks plates and cuttlery. There is no balcony (important for smokers).
Old fashionned, late 90's hotel, not renovated since that date, very expensive for dirty rooms...I do not recommend to spend money for such a misery room type !
Rates not in line with a fake 5 Star Hotel, Not even worth 3 Stars
larger clean room, nice spa, club lounge was comfortable, shuttle to the airport.
Check in was very slow. Only one English TV channel, staff at the breadkfast could be more helpful, the water pressure in the bath was very poor. It took an hour to fill the jacuzzi tubs. Poor wifi signal in room. Mistake in my bill - over charged by 56 Euros. Although it was refunded, the staff who was dealing with it was on the border of rude and not helpful - David. Club lounge running out of food after 17:00.
outside pool, spacious rooms, great breakfast
no fitness centre included in the price, spa not included in the price, misleading advertisment, expensive food for poor quality
I have stayed in this hotel numerous times, and each stay has been outstanding.
Every time I have booked this hotel through Bookings, upon arrival I have found they have already charged the hotel charges to my credit card along with a 2% currency conversion charge. This is the only hotel that does not allow me to pay in either euros or cash without the 2% charge.
Beautiful hotel, facilities & grounds. Staff exceptionally helpful & friendly. Very relaxed & chilled vibe...
The room size Shower Good staff
Poor furniture Poor breakfast
we liked everything about the hotel. Friendly and cheerful staff. Room was spacious and cleanliness was perfect
the breakfast choice of food was too limited for the cost we had to pay.
location - far from center
The hotel is excellent
Just the price seemed interesting when we booked. Friendly staff at the concierge, he recommended he drop us to the airport with the hotel shuttle instead of spending money on a taxi.
1. Front desk not so friendly when asked for something. They told me that they were very busy now with paper work and will work on my request later. 2. No slippers in the room. 3. We asked for a phone adaptor which they said they did not have. 4. Not located anywhere near the city centre.
The special deal through Booking.com for a high quality room
The wait for someone to help with finding a parking space for the car
Amazing room, helpful staff, close to metro
Outdoor pool not open in May
Rooms were very clean and presented nicely.
room is very nice and spacious, staff extremely friendly
airco is horrible, only in the morning it slowly began to cool, this was the reason i stopped going there 3 years ago, i hoped sheraton did something about it but no... my wife go up at 2 am to remove blankets!! location is not nice far away from everything
Rooms were very comfortable and spacious. Great for a growing family of 4
Some very friendly staff, others seemed somewhat put out when we asked for something. Many of the facilities were not open in particular the pool despite it being 28 degrees! Didn't appear to be particularly geared up for the warm weather.
Amazing staff. Very friendly, clean room with the usual, very comfortable Sheraton beds. Close to trains and a local mall.
Had the Buffet breakfast - it was pretty good, but he bacon was a little dry, and hash brown needed some more toasting.
Nice business hotel, rooms are clean and spacious
Overpriced and short staffed
The staff were amazing , professional and great guides and advisors
good bed and hairdryer 2 showers nice personnel (except reception)
1 dressing-gown for 2 person far from metro and center nothing near hotel very expensive if you don't have even free wi-fi in the room and breakfast cold in room, especially bathroom no door near sink (they are almost near bed)
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