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Score from 1193 reviews Excellent 8.6/10

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hotel In the center of Palma de Mallorca, the luxurious Saratoga hotel has a rooftop pool with beautiful city views. It features a jazz club and free Wi-Fi throughout the property.

Most recent booking for this hotel was 6 minutes ago

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Newest reviews for UR Mision de San Miguel

  • Deb
      United Kingdom
    August 27, 2014

    Location Decor Facilities

    Dinner expensive


  • Jean-guillaume
    August 24, 2014

    The staff is here to answer at every question you can have, very nice, perfect. The room was great !


  • Shirley
      United Kingdom
    August 7, 2014

    The location,staff.the

    The small terrace area off the Main bar was very nice but But was used as the smoking Area by guests not good for us


  • Elif
    August 4, 2014

    It has a nice restaurant. Location is very central. 3 minutes walk to the main train/bus station. English speaking & friendly receptionists.

    The rooms are noisy. Cleaning lady makes too much noise while cleaning the other rooms. Even if we had "do not disturb sign" the cleaning lady entered the room. Bathroom is small and not clean. No single bed for two.


  • Claire
      United Kingdom
    July 21, 2014

    Reception staff were friendly and helpful. Room was comfortable and shower good. Good location near Placa Espana.

    Couldn't get dinner as the restaurant was fully booked - it would be helpful if provision was made for guests staying at the hotel.


  • Carmen
    July 15, 2014


    Too small bathroom, the cleaning was not good, no refill of bath amenities (shower gel, lotion etc.).


  • William
    July 14, 2014

    The location was perfect. Staff very friendly and helpful. Building is a good example of local architecture.

    No elevator makes it a bit difficult for older people. Only 2 English channels and 4 German channels on the TV is not good enough for a 4* hotel. Breakfast was a bit limited. Don't try and parka big car in the garage.


  • Gary
      United Kingdom
    July 8, 2014

    excellent location ,freindly helpfull staff,good clean well furnished rooms

    breakfast dissapointing only took it once.


  • Or
    June 29, 2014

    Great place great location excellent stuff


  • Margaret
      United Kingdom
    June 28, 2014

    Easy access to shops and restaurants


  • Alan
      United Kingdom
    June 25, 2014

    We loved the location, central for everything, we were able to walk everywhere and catch the number 1 bus from the airport. We enjoyed the courtyard for breakfast, we loved reading in the rear garden, best of all was the tranquility in the middle of such a big city. Staff were absolutely fab, couldn't fault.We will come again - can't wait. Food to die for.

    Didn't like the fact that one of our bedside lights didn't work and even after mentioning it, it was never given a new bulb!!


  • Adrian
      United Kingdom
    June 24, 2014

    We were upgraded to a sister hotel in Palma, great value. Wonderful receptionist, Davinia, also organised a day at the beach for us with a recommendation and reservation at a local beach restaurant plus use of another hotel in the chain' spool for the day. Well above and beyond!


  • Justine
      United Kingdom
    June 22, 2014

    Good service lovely food nice comfy rooms central to old town Palma very peaceful and quiet at night

    difficult to find (by taxi).


  • Anonymous
    June 15, 2014


    Aircondition did not work - + 32 C. Staff did nothing.


  • Michael
      United Kingdom
    June 13, 2014

    Ideal location

    Not enough space for residents as always competing for space with restaurant. Only reception open on Sundays.


  • Phil
    June 5, 2014

    Generous breakfast in a pleasant dining room. Lovely courtyard. The bedroom was spacious and quiet, and the bathroom very modern. Easy walking convenient to all areas of interest in Palma. Friendly staff.


  • Marianne
    May 30, 2014

    loved the coutyard,great location,receptionist(ruth?)extremely helpful andkind.hotel was spotlessly clean and comfortable.

    breakfast was poor for the price,lukewarm tea,limited choice of food and nothing hot.only one english language channel(cnbc!)on tv.


  • David
      United Kingdom
    May 29, 2014

    Very nice and helpful staff. good location, around a lovely courtyard in the heart of the shopping area just north of the old town. Literally just a couple of minutes walk from the square where airport buses stop and another minutes walk to Placa Major, the top of the old Town. 10 mins walk tot he cathedral. They're more than happy for you to leave your bags with them after you've checked out.


  • Roger
      United Kingdom
    May 13, 2014

    warm welcome and good service by all the staff. location great.


  • Nanda
    May 10, 2014

    In the centre of Palma, with parking facilities at the hotel. Nice patio and very good restaurant!

    We booked just for one night because of an early flight. The room was in the basement, dark, small and with basic comfort. I recommend to book the superior rooms, maybe they have a nice view on the patio. The beds however are great and the linen very clean.


  • Joan
    May 8, 2014

    very helpful friendly staff, beautiful restaurant.


  • Christian
    May 1, 2014


    Hotel Rooms


  • Patrick
    March 23, 2014

    Quiet and very comfortable room with view to the nice patio. Excellent location. We have not tried the breakfast or restaurant.



  • Joanna
    February 21, 2014

    Great location and staff were very helpful and friendly.

    Pillows were a bit thin and uncomfortable. Breakfast expensive - but lots of cafes outside so not a problem.


  • Katharina
    February 15, 2014

    This is such a cute hotel. So much Flair and good atmosphere. Rooms are a descent size. Bathrooms are excellent. Very clean and comfortable. Great location! Hopefully we can come back one day!


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