Moon Hostel Bio

Le prix

Chambre pour 6 minuscule!

L'emplacement

Bon accueil, chambre propre. Ras. Prix abordable, l'hotel se situe à 1 km de la ville, mais nous l'avons fait à pied en 10min!

Attention à l'amende que les flics mettent sur les véhicules non espagnols !!! Sympa !

coin détente bien sécurisé

accès internet seulement au rez de chaussée cuisine peu équipée

Le calme, la proximité du musée Guggenheim, la propreté et le cadre simple mais moderne

Le manque de couvertures et donc l'obligation de les louer; pour les draps, nous le savions et en avions apporté...

confort et propreté

manque vaisselle et rien pour petit déjeuner

Coquet

Ascenseur en panne Wifi indisponible Pas de petit-déjeuner

L'accueil

Trop bruyant la nuit.

Chambres propres, clientèle sympa.

Pas de vaisselle pour manger le petit déjeuner ou faire un café. Zéro ambiance dans la salle de séjour. Check-in jusqu'à 10h, ce qui n'est pas trop flexible.

l'accueil, la mise à disposition des draps et la salle de bain dans la chambre.

l'ascenseur en panne !

L'emplacement

Trop de lits,ne correspnd pas à la photo,manque d'hygiène,de place dans la chambre,manque de personnel

Bon accueil, bien placé en ville.

L'hôtel se trouve dans une rue remplie de bars donc bruit jusqu'à tard.

Proche du Musée Guggenheim, petit budget, chambre à 4 lits avec salle de bains privé.

Le ménage non fait dans la chambre, beaucoup de poils et de cheveux au sol, pas de ventilateur ni de ac.

Le fait quec'était 2 lits superposés et pas deux lits l'un à côté de l'autre; ce qui faisait 4 lits même si nous n'étions que deux . Peu de place autour.Sinon tout était bien.

Excellent value for money

The room with 4 bunk beds was a bit cramped,even though I had it for myself. The reception opens only late in the morning.

The location is closed to the city.

Very dirty and crowded. The locker is just 10cm next to the bed, so everyone will wake you while they access to the locker.

The hostel offers all needed, for the price paid! We were allowed to check in earlier without questioning (I suppose because we didn't travel at the peak season), other bonuses were the towels and wi-fi.

The only downside of the hostel was the overheated room. We tried turning the heater on, but it was still super hot, and we slept with an open window in February.

Good value for money, it was not far from city center. Would return.

The room was REALLY hot and we had to sleep with the window open in late December... Also one of the bed sheets had lots of hair in it.

The lady on reception was extremely helpful and friendly. Location lively but not rowdy. Room clean and functional. Secure locker.

The woman at reception was so lovely! The hostel was clean and my bed was very comfortable. We really enjoyed the neighbourhood the hostel is situated in. The top bunks don't have side rails though so not suitable for very restless sleepers!

The employees were really friendly and helpful. The internet "chill-out" room was really nice and comfortable as well. The hotel is located extremely close to the

The LATE check-in time. I was on a day trip with my boyfriend and our flight arrived at 9 am-- we had to lug all of our suitcases around Bilbao all day. We were so exhausted by 4:30 that we went upstairs and fell asleep. There is no internet in the hotel rooms which isn't ideal. But the chill-out room makes it very convenient.

The location, too far away respect to what write in booking.com

Nice concept and arrangement.

Room cleaness was not ideal, both room and restroom.

It was the only free hostel in Bilbao in that time.

Hostel was dirty and not friendly.

The location was walking distance (0-30 mins) to most places.

The rooms had more beds then they could accommodate. The floors were dusty and there was no soap or toilet paper in the bathroom. The room wasn't cleaned in the 3 days we were there even though people were checking in/out around us. The water in the sink ran brown occasionally. It said the rooms had wifi however we were on the top floor and it did not work, we had to go sit in the foyer. The foyer itself was messy with boxes open and stacked everywhere. We arrived at 2:30 to check in but on arrival (it was not mentioned anywhere before) we learned that they are closed unil 4:30pm-10pm. When they did open it took 1.5hours for us to be checked in, we were only 5th in line and there was another 20 people behind us at this point so they had to wait much longer. There is a lift at the back however it is not apparent from the front and they did not tell us it was there so we pulled our 25kg bags up 5 flights of stairs before we realised at the top. We were charged €35 a night each for a 6 bed dorm when it was not even worth half that.