Hotel Mora  

The hotel is perfectly situation in the center of Madrid close to the Prado museum and about 15 minutes away from Gran via. The conection with airport is great - 5 minutes away from railroad station Atocha, where shutter bus from Airport stops. The hotel staff was always helpful and friendly, and the room was very cosy. Moreover there is a splendid cafe downstairs that offers menu del dia for just 9.50 EUR on working days and 12.5 EUR on Sat/Sun. Good choice for budget travellers, who do not demand a 5 star comfort and service.

There was no fridge or minibar in the hotel rooms.

Perfect location, very clean. Friendly personell. Not noisy at all. Very good price/quality ratio. Irina, Moscow

The location of Hotel Mora is excellent. As a tourist new to Madrid, I was glad it was close to the Airport 'Yellow' bus and the train station. Great restaurants nearby as well as an excellent one connected with the hotel. I would highly recommend this hotel to other travelers.

I wish there were more clear directions to get to the hotel. We exited the 'yellow' bus too early and had a long walk that was unnecessary. It would have been better when we called for help that the desk person tell us to get back on yellow bus and take it to the Atocha train station rather than walking from Place Cebelis (more than a kilometer away).

We loved the location, short walk from Atocha train station and across from the Prado. We loved the staff, particularly Guillermo, who was courteous, kind, friendly and knowledgeable and made us feel at home immediately. He went beyond the call of duty with helpful suggestions about everything we asked and assistance when we had some travel booking difficulties. The little cafeteria was lovely and handy. The main lobby was lovely and welcoming. The rooms are clean and comfortable. They are small but we were busy touring Madrid before we caught a flight back to Canada the next day and really did not wish to spend much time in the room so it was perfect for us.

Very close to Atocha station so it was easy to go around. I didn't need to take taxi or bus to get the hotel with a big luggage from Atocha station. There was a oil heater so it was very comfortable in winter.

The single room was little bit small and there was no space to open my luggage.

The room was very quiet and clean. The location is fantastic across from the Prado Museum. There are many great restaurants within walking distance.

The room might be a bit small if you are going to be spending a lot of time there.

Location was perfect, staff were fine and nextdoor cafe was very convenient and reasonably priced.

Everything was fine EXCEPT.....and this is really important....there was an overpowering and totally unacceptable smell of sewers in the first of the rooms we were shown. We also found the same smell in the basement toilet. You really have to sort this out. Radiators have air in them and therefore make a lot of gurgling noises. If the air is taken out, then the water circulates without a noise. We did let some of the air out, but it should really be done when the system is not being pumped around. Just turn it off and get a guy to go round all the radiators releasing the air.

Taxis are always outside. It's a nice hotel, in a safe building. Close to all the important museums of Madrid, close to the metro, and to Atocha.

This time my room was a little small. The bathroom was tiny.

The building and the decor. Good location reasonably priced Clean and comfortable

We would have liked coffee facilities in the room

The location was great, esp if you get a room with a terrace opening to the park in front of the hotel.... The good thing was even though it was 5-7 min walk to the center abd happenings, it was in a quiet place itself.... Close to metro, bus stop, burger king and starbucks!

The staff, esp. The lady we checked in with was so angry all the time and seemed as if she was unwillingly forced to be there!

The location near Atocha station (10 minutes walk) and Prado Musuem was great for exploring the city. It was also easy to take the Express Bus back to the airport in the morning.

The room was much smaller than I expected (I mean I don't need a big room but this room is seriously very small). The shower is the tiniest I have ever seen for a hotel. It requires some serious navigation skills when you are showering.....

We booked this hotel based on a recommendation of a Spanish friend. The location is excellent, if you don't mind it's located at a busy street. Museums like del Prado are all very nearby on walking distance. City centre is also an easy walk, but of course you can also make use of the excellent public transport (metro and bus). The room is modest but modern and clean. There is no breakfast included, but you can have cheap breakfast in any of the many bars located nearby.

Staff could be a bit more friendly. Without any questions or checks I got the key to the luggage room. I wonder what happens if someone asks for the key who is not a hotel guest.

Location

Smell of drains in bathroom