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Newest reviews for Hotel Mora

  • Beverly
      United States of America
    August 28, 2014

    Location

    Front desk personnel showed no interest in being helpful, friendly, or courteous - no smiles or eye contact. All I could think was that they really hated their jobs (maybe they won't have them for long)

    7.1

  • Samantha
      United Kingdom
    August 26, 2014

    Great location - convenient for station, art galleries and many tourist attractions - but not so central that it's too noisy to sleep. Comfortable and excellent value - and the restaurant next door is well worth a visit.

    No problems worth reporting.

    8.8

  • Anonymous
      United States of America
    August 14, 2014

    Easy to find from the train station. Clean room, quiet, great for one person coming in late at the Atocha train station. Is close to Prado, the park, downtown, metro and train stations. Friendly and helpful English speaking staff. Cafeteria attached.

    Nothing

    10

  • Cristina
      United Kingdom
    August 10, 2014

    Staff / location is amazing / room conditions

    Everything was great

    10

  • Anonymous
      United States of America
    August 7, 2014

    The hotel is right is within walking distance of the museums. Choose room in back for quiet room (the hotel has good sound proofed windows, too)

    9.6

  • Mara
      Australia
    August 6, 2014

    The location was within walking distance from Madrid AVE, Reina Sofia & Prado. Easy walk to city centre, shops, gothic district, Palace Real, tapas bars & restaurants. It was a great location and a very nice comfortable hotel with a balcony over looking parkland.

    10

  • Anonymous
      Hong Kong
    August 6, 2014

    Nice bed, quite. helpful lady at front desk.

    ants in bathroom. location: far from Sol. tired of walking so take metro quite a lot.

    7.1

  • Anonymous
      Spain
    August 6, 2014

    Everything was really fine. I stayed one night passing through Madrid. Great location. Close to metro, train station...excellent.

    10

  • Anonymous
      Romania
    July 26, 2014

    Staff friendly, very clean, top location.

    Bathroom walls from ajoining room were too thin. At night it was´t too pleasant.

    9.6

  • John
      United Kingdom
    July 24, 2014

    Wonderful location and very clean. Excellent value.

    The hotel seems to need some maintenance - e.g., our toilet seat had a broken securing pin.

    7.9

  • Max
      United States of America
    July 23, 2014

    Location near Prado and other fine art museums is outstanding. In-room WI-FI works well and consistently.

    7.9

  • Graham
      United Kingdom
    July 22, 2014

    Closeness to Atocha Friendliness of staff

    8.5

  • Taylor
      United States of America
    July 21, 2014

    The location is really great--very close to the metro and many main attractions such as Retiro Park, the Prado and Reina Sofía. The room was clean and comfortable.

    The staff weren't very helpful and did not go out of their way to help you. I carried a lot of luggage with me and no one offered to help me with my bags. The following day when I asked if they would call a taxi for me, since I had so much luggage with me, the receptionist seemed hesitant and tried to talk me into waiting in the street. Not with all that luggage! I would expect a little more hospitality when paying for a hotel experience.

    8.3

  • Li
      China
    July 14, 2014

    Good location where is close to Prado Museum and Retiro park.

    5.8

  • Anonymous
      Spain
    July 13, 2014

    Location

    Room size

    7.5

  • Michael
      Spain
    July 10, 2014

    The hotel was perfect for our 4-day stay. Our room was clean, comfortable and quiet and the cafe/restaurant provided excellent value food and drink. Staff were very helpful throughout our stay.

    9.6

  • Joseph
      United States of America
    July 8, 2014

    I'm an American an 're organize I can be a bit demanding and expecting results to recommend any hotel. I was pleasantly surprised to find the facilities and care by staff of a 4 star hotel.service, nice view of el prado. Location for museums, hydrate nightlife, and overall quality. I would repeat my stay there no doubt!' Minor point to work on is tv not oriented to non Spanish speaking and even those limited. WiFi works great. Check the restaurant PUT also .

    Lack of tv channels

    10

  • Jennifer
      United States of America
    July 8, 2014

    Location was great for the Prado, the palace and the old town .

    Room was a little small but comfortable, bathroom was very small but functional.

    8.8

  • Kim
      Canada
    July 7, 2014

    Beautiful lobby. Great staff that were very helpful.

    The room was pretty basic with no extras at all.

    7

  • Leonardo
      Netherlands
    July 7, 2014

    Location Great WiFi Connection

    7.5

  • Louise
      United States of America
    July 6, 2014

    This hotel provided me small town service in the capitol city! The desk manager was kind, thorough, friendly and so helpful. He was full of suggestions and solved a very difficult situation at 1:00 am. I am going back to Madrid twice more and will definitely stay at this hotel. Room was perfect for one person, with a view of a quiet street. Immaculately clean. Great shower. Nice towels. Cross the street for 2 blocks and walk into Atocha station.

    10

  • Yasuhiro
      Japan
    July 3, 2014

    Good location. The restaurant on the ground floor is a good place too.

    9.6

  • Anonymous
      India
    July 1, 2014

    Fantastic location Close to city center as well as Atocha station

    Wish we had a room with a better view

    7.5

  • Jennifer
      Canada
    June 29, 2014

    friendly staff great location invaluable help from lady on reception on Friday morning who explained how to find the airport shuttle bus

    loud air conditioning unit loud sounds of opening and closing doors vey small room on my second stay

    9

  • Jarno
      Finland
    June 29, 2014

    Location was excellent and the restaurant was ok.

    The bathroom was very small. It was very difficult to be in a shower.

    7.5

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