Neptuno    

O profissionalismo dos funcionários e a localização

Um hotel de praia sem varandas'

hotel bem localizado em frente ao mar, E em um calÇadÃO com VÁrios restaurantes. FÁcil acesso aos pontos turÍsticos da cidade.cafÉ da manhà excelente.

Magnifica localizacao servicos e limpeza excelentes spa muito bom

Preco excessivo

Localização: diante do mar e próximo ao complexos da Cidade das Ciências, Cultura e águas. Café da manhã excelente. Internet rápida e gratuíta. Jacuzzi no terraço (solarium) nota 10! Restaurantes e lazer nas proximidades.

O estacionamento, pago, fica a um quarteirão.

A localizaçào ótima, bem em frente ao passeio da praia. Um pouco longe do centro da cidade. Mas de fácil acesso por ônibus, metrô ou taxi. Restaurantes perto. Pessoal muito amável. Recomendo.

The Hotel, the staff, the location, the restaurant.

It would be great to have a coffee maker in the room. That is my only suggestion for improvement.

location is good

too much nosy around hotel but also very noisy inside, you can hear your nabour snore. Staff not friendly and not customer centered

the restaurant, the public areas in general

the rooms, touch up over old furniture, bed not very comfortable, bed spray to be changed to lively colours to warm up the room

Great value and fun environment. Very clean lovely owner who introduced himself to us. Right on beach and very easy to get into city via taxi or tram.

V slow to non working wifi. No English tv channels due to fault that was never fixed during our stay. Restaurant staff lovely but food not amazing. Front of house staff could have been better

There was no coffee/tea making facilities in the bedrooms

Lovely designed modern hotel that was a pleasure to stay in. Clean rooms and lovely, friendly service. Excellent location right on beach and near to city centre. Superb food for breakfast and in the beach front restaurant.

Hot tub on sunbathing patio was not hot so we couldn't use this. We had some problems controlling the air conditioning.

Closed to the beach Restaurant facility Easy to park the car Day staff helping when looking for information

Room a bit small Night staff not very welcoming when arriving late

Looking out over the sea. A couple of miles from the old centre, but you can go by tram and metro. Quiet hotel.

Perfect hotel with big clean rooms and its view on the sea is incredible

Since it is located at the beach side, they as a hotel, should have a place to sell any swimming or beach stuff that visitor may forget to bring... but they DO NOT!! No near super markets or shops to buy your stuff easily

Location is perfect near sea side

Stuff really needs improvement. We arrived at 12,00, but were told our room is not ready yet.. Read - check in is at 14.00.. Okay. Then we were told that room will be available in 1hr. Okay. We come back in 1 hr, but the room is still not ready yet.. Wtf?! - please wait bit more (another hour). We call the manager and in 5 min it appears that room "is already available and waiting for you".. Another case - we left some sand in the room by the accident after the beach, and we put "please clean up" sign on the door. In the evening we come back - bathroom is cleaned and updated, but the sand is still in the center of the room.. Mean the hotel is quite cheap and very well located, but those are all the benefits

Great hotel and perfect location if you are looking for a place by the beach but with ability to reach the city centre in a reasonable time. Very helpful and friendly staff. Generous breakfast.

Very ssssslllllooooowwwww internet connection.

friendly staff

all was great

We absolutely loved our stay at Neptuno. Clean, modern, spacious, all members of staff were helpful and a delight to speak to, ideal location (right on the beach front and easy link to transport)... It was of course a huge bonus to be upgraded to the penthouse suite, which we would strongly recommend. We had an amazing time in Valencia and very pleased to have found Neptuno. Will definitely stay here again.

No complaints what so ever

Lovely little no frills place centrally located near everything. The room was clean, with a balcony to sit on, and an attendant was always downstairs in the lobby making the place feel safe.

Location is perfect.

Staff were not over friendly, but very efficient and helpful. Although we did ask for a twin room at booking we had to make do with a double bed for the first night, and had to ask for a twin room which we moved into the next morning. I love my sister but not enough to share a bed with!!

Breakfast was excellent, but the staff were very busy and we had to ask and wait for items to be topped up.

Very comfortable rooms, great location and well presented hotel overall. Cleaning staff very professional and attentive.

Reception staff not up to the professional standard I would expect in a hotel of this type. Breakfast was not as fresh and well presented as it could have been.

Very modern in an excellen location on the Beachfront of Valencia, yet very close and very convenient to visit the city main attractions. Excellent price/performance ratio.

The restaurant is a bit expensive and the personnel at the lobby didn't seem very trained on what to do, it took forever to check in

good breakfast...nice view ,near beach...good!

without terase

the location was so good and near the beach