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Ramón y Cajal, 5, 01007 Vitoria-Gasteiz, Spain – Show map
Excellent location — rated 9.1/10! (score from 1176 reviews)
Rated by guests after their stay at NH Canciller Ayala Vitoria.
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30 properties in Vitoria-Gasteiz
Including hotels, apartments, villas and more.
1181 verified reviews
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NH Canciller Ayala Vitoria's staff speak: Spanish, English
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Golf course (within 3 km)
Food & Drink
Restaurant, Bar, Breakfast in the room
WiFi is available in all areas and is free of charge.
Private parking is possible on site (reservation is not possible) and costs EUR 17.28 per day.
Room service, Car hire, 24-hour front desk, Currency exchange, Luggage storage, Babysitting/child services, Laundry, Meeting/banquet facilities, Business centre, Fax/photocopying, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child under 2 years stays free of charge in a child's cot/crib.
One child under 12 years stays free of charge in an extra bed.
One older child or adult is charged EUR 32.10 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1176 reviews
Value for money
Show reviews from:
The modern rooms at the Silken Ciudad de Vitoria are set around an impressive lobby and charming interior garden with seating areas.
Score from 1291 reviews Fabulous
This stylish, contemporary hotel lies on the main central street of Vitoria-Gasteiz, beside the congress centre of this conveniently located city in the Basque Country.
Score from 593 reviews Good
Hotel Boulevard Vitoria-Gasteiz is located in northern Vitoria, next to El Boulevard Shopping Centre. It is a modern hotel offering free Wi-Fi, free parking and rooms with flat-screen TV.
Score from 732 reviews Very good
Holiday Inn Express Vitoria is located next to the Jundiz Industrial Park, less than 10 minutes’ drive from Vitoria-Gasteiz. It offers free parking and easy access to the A1 Motorway.
Score from 816 reviews Very good
We thought this hotel was excellent and was located in a very good part of the city one side of a very pleasant square and close to the city Art museum The lobby area was capacious but here was a problem in that security appeared lax in that a stranger might enter this are without the reception being aware due to the location of both areas In addition the room was capacious but the carpet in the sitting area was dirty and never cleaned throughout our stay, although the rest of the cleaning was excellent. We noticed the absence of a vacuum cleaner and so the staff could not be blamed for this discrepancy but we believe the owners shoud be made aware of this Overall the breakfasts were excellent and catered for, our gluten free and vegetarian needs marvellously and the Hotel was very comfortable. We would recommend this to future travellers
no pedestrian access to garage and lifts constantly busy - room service provided a nice meal but it was completely cold - no wifi info in room and not easy to figure out how to get access - Cooked part of breakfast - bacon and eggs v poor. Reception service v slow. Extn to call room service was not operatiinal but their was no information to that effect. Parts of room dusty.
location - they allow pets - this time I cld park on site
Location, staff, facilities, ambience.I have no negative reflections on this hotel and would stay again.
When I ordered a glass of wine I was given complementary nuts. When I ordered a bottle of water, which cost the same, I wasnt!!! And in a hotel of this category you imagine there will be a complementary toothbrush and toothpaste. There wasn't.
A modern hotel with smart, comfortable rooms, in a splendid location, just minutes from the Plaza de la Virgen Blanca and across the road from an elegant park with not one, but two cafes. And well worth paying for an excellent breakfast to start the day in style.
Great location for walking the dog in the nearby park in the middle of the shopping area
Spacious room with a fantastic view of the city. Location. Very good breakfast selection.
The only thing I could fault the hotel on is that I have had better breakfasts as the breakfast selection was a little poor but nothing major really!
Great location and great staff. Very comfortable rooms and view from the bedroom.
Disco attached to the hotel which one could hear the base until 6 am in the morning except when it was closed on Sunday night. The reception desk was always busy with only two people on so there was always a line up.
Shower, water pressure and the bed
do be aware the hotel can be a challenge to find & park...arriving early pm enables use of the u/ground hotel car park ...@a reasonable price!
really good location close to centre of Vitoria-Gasteiz...asked for a quiet room & was allocated exactly that....room itself was on a 'par' with Paradores ! Vitoria is a splendid place for a short stay...especially if returning to UK from Bilbao
I thought my room had a balcony which was why I booked it. When I turned up the reception staff said it was only the room in the photo that had a balcony. When they heard my disapointment I was immediately upgraded to a suite which was absolutely lovely. I will be going back. I am vegetarian and immediately I said that the bar staff said that they had just the thing for me on the menu which was grilled vegetables with a balsamic dressing (very unusual in Spain as I am usually just offered tortilla). All the staff smiled and went out of their way to be helpful.
All up to expectations
Overall not much! minor complaint that the bed was a bit small but it didn't spoil our stay
Location next to park and close to city centre Underground parking although it cost 17 EUR - very easy and peace of mind Modern and clean rooms Buffet breakfast great selection
lighting isn't good if you want to read in bed
the location, the beds and the bathroom Remember to order cooked breakfast from the waitress/waiter
A wedding was taking place and the hotel was crowded and noisy.We were unable to get an evening meal because of the wedding and the local restaurants were busy and full.We booked the hotel because it had a restaurant and we had driven from France for 6 hours and wanted a hotel where we could eat.We were given no warning that the restaurant was not available because of the wedding as a result we did not get a meal that evening,we had a journey of over 400 miles by car the following day!
Clean, great service and good location. The staff was very helpful. The rooms where spacious and modern. Wifi was included with my reservation.
Hotel in great location, done out to excellent taste and fantastic breakfast, will stay again!
- bad smell in the hallways (1st floor) - dirty toilet (the seat had some cleaning solution on it - hopefully it WAS cleaning solution) - worst view possible - low roof with access to the cleaning/washing area - wi-fi speed really slow for the free option
good bed, decent room, wi-fi
Very limited private parking so arrive early.
The NH breakfast Location just 5 minutes from the main square in the old town Very comfortable room
room a little bit noisy only 2 elevators for 10 floors
the location the breakfast the room
We stayed for one night on two different occasions in Aug-14. The first night we were on the 4th floor when we were slightly disturbed by the noise coming from the function suite on the 5th floor.
Great central location, just a few minutes walk from the centre of Vitoria. Rooms small but very comfortable, with modern and very well equipped bathroom. We got a B&B rate of €72/night, and the breakfast buffet (with freshly prepared hot options available). We were very happy with this. Excellent choice for a visit to this underrated town in the heart of Basque country.
Paper thin walls, room in front of the elevator, the noise coming into the room, very small room, beds
Spacious clean room Modern amenities Good value
WiFi, although free (as it should be) was awkward to get into and was very slow.
Lovely breakfast. Easy check in and out.
Very good will stay again if passing, would recommend
Maid service did not replace Nespresso pods or milk- but they kept adding bottles of shampoo! Can be noisy. Spaniards party til the morning. The disco next door is open until 7 am and the partiers are out on the street and a bit wild at ~6am. But one must adjust to the Spanish hours - I'm still not sure when they sleep. Wi-Fi was slow
Location! Right across from a beautiful park - runners (and walkers) check out the Camino de Santiago behind the hotel- absolutely gorgeous boulevard heading out to the country Spotless and spacious room- very large for a good price, I had a superior which was essentially a suite with a balcony. Breakfasts were reasonably good
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