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Alcalá, 66, Salamanca, 28009 Madrid – Show map
Excellent location – rated 9/10! (score from 266 reviews)
Rated by guests after their stay at NH Madrid Puerta de Alcalá.
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940 properties in Madrid
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266 verified reviews
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NH Madrid Puerta de Alcalá's staff speak: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is needed) and costs EUR 26.40 per day.
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
9:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged 35 % of the room stay per night and person in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
NH Madrid Puerta de Alcalá accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 266 reviews
Value for money
Show reviews from:
This Salamanca District hotel less than 220 yards from the 24-hour Airport Bus stop and a 10 minute walk from Retiro Park and O’Donnell Metro Station.
Score from 2545 reviews Good
Set in the Salamanca neighbourhood in central Madrid, Hotel NeoMagna features a restaurant and a 24-hour, free fitness centre. Free high-speed Wi-Fi access is available.
Score from 745 reviews Good
Catalonia Goya is in a 19th-century building, next to Velázquez Metro Station, in Madrid’s exclusive shopping district. It offers free Wi-Fi, and is a 5 minute walk from Retiro Park.
Score from 1034 reviews Very good
In Madrid's Art Triangle, the Hotel Paseo Del Arte is just 320 yards from the Atocha AVE Train Station. This designer hotel features a gym, a restaurant and rooms with a flat-screen satellite TV.
Score from 2183 reviews Very good
Everything Breakfast was appetising the way it was displayed. Beds and pillows etc very comfortable
Location room size and facilities breakfast
temperature in room loud A/C noise
Wifi didn't work at all, even after calling to reception looking for a solution. Bed not for couple, two small beds placed together and they moved a lot during the night because of the wheels.
Location of the hotel is excellent for the place we wanted to visit in Madrid.
some times the WiFi access gave us problem but once log in it worked perfect.
Amazing location, great facilities, super clean. Great for a weekend of tourism.
Free internet is fake, you should to pay or it doesn't work
Great location, right next to Retiro plus on a metro stop with two lines.
Wifi was good but you had to log in every 24 hours with a different password and request it again from the desk, so that was inconvenient.
position of the hotel, staff very helpful
price of the breakfast: 13 euros if booked in advance, 19 euros if taken the same day. really expensive
Cleaning was poor. The hotel itself is a bit pricey for the facilities offered and the non- existent view of the room.
Excellent location and friendly staff.
Breakfast too expensive, deffinitively worthless. Many good and cheap cafeterias in the surroundings. Internet signal very week, and you are allowed to connect one device only.
Excellent easy to reach location; very helpful staff & very good breakfast choice; clean & relatively spacious rooms.
easy acces to city and park
low availability parking place
Great Staff and very good location...Retiro park is around the corner and Goya Shopping street and Elcorte Ingles at minutes walk ...excellent for the money
free internet needs more speed
Free wifi, staff speaks English, excellent breakfast. Nice neighbourhood.
Paying extra for room with a view gives you a view of the six-lane street; the hotel does not overlook Retiro park. Entrance looks very uninviting. Although everything is comfortable enough, the price is rather high.
Good size room with comfortable bed Good bathroom and storage facilities Clean and comfortable Good aircon Excellent breakfast Free Wi Fi Proximity of El Retiro Park, main museums and metro
No tea and coffee making facility in the room. We were told that only rooms with twin beds had a view of the street. Our room felt quite claustrophobic because of poor natural light. The hotel lobby lacks a welcoming atmosphere. Staff are polite and reasonably friendly when asked for information or advice but we sometimes felt we were walking into a morgue when entering the lobby. Probably needs re- designing but maybe also a more pro-active approach from staff.
Clean hotel, personnel was very helpful. Shopping streets right around the corner, city center at walking distance, and subway next door to the hotel.
Hotel location next to Retiro park; Close to metro station
Dark rooms- even during daytime it was necessary to keep the lights on.
This place is a rip-off. It advertises 'free 24hr wifi in all rooms', but what they don't tell you is that this is a 'teaser' service: download rate at just 256k (stoneage!!!) and - supposedly - a 100MB download limit... which appears somehow rigged (I left the BBC news page on my screen, went to the bathroom, and returned to find that apparently about 20MB had been downloaded in my 5 minute absence). In short, you get 30 mins of ultra-slow service, then a message saying 'get a proper service for 9 euros a day!'. Instead I went to Irish pub around the corner which had free wifi... which ANY DECENT hotel should offer. Avoid this cheating dump. (NB they also wanted to charge me 19 Euros for breakfast, probably what you would pay in The Ritz! I told them where to go!)
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