NH Aranzazu  

I chose the hotel primarily for its location, close to family. But I found the hotel, the staff and its facilities to be excellent. I can recommend the buffet breakfast. I will definitely be staying again.

The location of the nh Aranzazu was perfect. It was 5 minutes walk to the beach. The walk along the promenade to the old town was a very pleasant 30 minute stroll. The bus stop into town (Bus Nos.5 And 25) was just around the corner. The hotel is so convenient for all the places interest E.G. Monte Igueldo, Miramar Palace etc. The staff were very helpful. The hotel bar did not rip you off like a lot of other hotels that we stayed in previously. We loved San Sebastian and would definitely recommend the nh Aranzazu Hotel.

One thing that I would suggest to the hotel management is to have tea/coffee making facilities in the rooms.

We liked our big, well designed room with nice bathroom. Easy parking inside hotel and helpfull staf. Breakfast was excellent! Location is great, beaches are close by and also across the streat is big market. Very good hotel.

A nice hotel in a good location. Close to one of the beaches and in a pleasant district of San Sebastian.

Car parking very expensive in the underground car park - though essential, as it would be hard to find alternative parking in the area.

Location

The Employees were competent and pleasant, and the room confortable. The hotel location is a bit distant from the city center (ca. 20-25 min by foot), but this is compensated by the very nice walk along San Sebastian's bay with a beautiful view of the whole city seafront. The hotel has a rather traditional design, that stands out in sharp contrast with the modern atmosphere that I've experienced in other hotels from the same franchise.

new rooms

poor service

clean rooms, new facilities, friendly staff, good beds

breakfast could be better, rather cold atmosphere, I do not like eco-style in general

Very clean and spacious room. Location quiet and safe but a bit far from the action / the old town and Zurriola beach - the closest beach is Ondarreta and is much bigger and has calmer water, but we preferred the smaller surfer beach with bigger waves: 45 minute walk, 10 minute bus ride (2 euro), 8 minute taxi (8 euro) or 15 minute bike ride - we used the public bike system (1 day for 8 euro) which we highly recommend. After you put the bike back they say you have to wait 30 minutes before you can take another one but not true. Only drawback is you can't take one out past 9 pm.

Two twin beds instead of a double, even though we tried to change it.

easy to locate when driving.English spoken at desk and staff nice

Car park very expensive and possible to park on street.Breakfast too expensive.too many extras for price paid

Nice stay.

Maybe the price...especially parking price

Having stayed at this Hotel last year, I knew what to expect, and wasn't dissappointed. Hotel is very clean & comfortable, is in a great area for Bars & Restaurants and has a fantastic bus service to the city centre. (7 mins)

My only complaint, no really just a niggle was the overhead reading lights made it difficult to read in bed. Looked fancy but useless. That said I didn't go on Holiday to read.