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Padre Damián, 23, Chamartín, 28036 Madrid – Show map
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The most recent booking for this hotel was made on Aug 29 at 3:47 PM from Belgium.
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938 properties in Madrid
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232 verified reviews
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NH Eurobuilding's staff speak: Spanish, English
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Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Snack Bar
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs EUR 27.27 per day.
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged EUR 83.46 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
NH Eurobuilding accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Room service is 24 hours, except weekends and public holidays, when it is from 7 am to midnight.
Please note that the thermal circuit of the spa will be closed for renovation until September 1, 2012. This includes the sauna, Turkish bath and swimming pool. The gym, paddle tennis court, tanning cabins, massage cabins and beauty treatment service will be available during this time.
Children under 18 years old are not allowed access to the spa.
Based on 232 reviews
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The room was modern and very comfortable. The reception staff were very helpful and polite. Breakfast buffet was excellent, with a pianist and exceptional attention to detail.
The description of the room did not coincide with the description on Booking. They informed me at reception that this happens quite a lot, which is why I cannot understand why it is not fixed. One of the female staff that attended to our table at a conference lunch there was extremely unhelpful, ignoring the guests and did not have a good attitude at all. (Even providing me with a "cup of tea" after ordering it three times with her, with no tea - simply a cup of hot water, telling me she would bring me a teabag but never came back. The rest of the staff that day were excellent, it is a severe shame that she should let her colleagues and the hotel down in this fashion. Late check out is charged at €10/hour which I thought cheapened the whole hotel experience.
Close to Sentiago Bernabeu
I would like them ti consider more the kosher meals.
Rooms very comfortable and clean Great breakfast Good location near metro station Cuzco
Buffet Breakfast was excellent! Stuffs were great. As I was on a conference we also had buffet lunch there with a wide variety of tasty dishes.
I was charged even if I have never used the minibar. If you touch it you are charged! Ofcourse after telling them I didn't have anything from the bar the charge was put off.
Excellent facilities all round and as mentioned by previous guests, the breakfast was fantastic! The hotel location suited us well, as it was close to the Santiago Bernabéu stadium.
Staff were excellent could not do enough to make our stay more enjoyable. Can't fault anything about this wonderful hotel. Breakfast is the best I have experienced. Will be recommending this hotel to friends. Some rooms need updating, and the hotel have started this on the first 3 floors, in saying that the room I stayed in on the 15th floor was still better than I have stayed in other hotel groups. Thank you all at NH Eurobuilding for a great stay.
Nothing. All first class hotel.
The room and amenities, the spa services and the breakfast buffet. Staff was professional and efficient.
Housekeeping would come inside the room even if the "do not enter" sign was on the door. Wouldn't even knock to check that the room was occupied.
I stayed in this hotel for a couple of days with a different reservation, and everything was OK at that point. I did this reservation on Booking for extending my stay for one additional night because I had a late flight on the departing date and I wanted to take a shower before taking an overnight flight. At the end I managed to have a late check-out by paying 60 euros extra. Therefore, this reservation was canceled by the hotel front desk. Much to my surprise, I was wrongly charged by the hotel just when I got home on the next day. I have called them some times and have sent some e-mails with credit card balance but they haven't canceled this charge so far. Their answer is that they couldn't cancel the reservation and that I should have done it directly on Booking, what wouldn't be a problem for me at all if I had been advised that way. The point is that I was informed twice by the front desk that the reservation was successfully canceled and that no further action was necessary. I'm still trying to contact the hotel and get my refund, but they are just ignoring myself. I do not recommend staying at this hotel or any other NH Hotels because of this king of attitude.
Never seen the breakfast. It was just awesome.
We were charged 11 products from the mini bar which we didn't use. Just took them out to have a look and put them back to place immediately
staff very kind
room wood floors a bit dusty
Rooms and breakfast
Staff are OK. Location OK (I pick it because of Santiago Bernabeu) Breackfest : THE BEST.
Wellness is alowed for kids just during weekend days.this hotel because wellness, and I didn't see small letter about it. WI FI is able only on one mobill network, and I could't be able to find it. Furnituer are OLD, design also.
Buffet breakfast of excellent quality Spa, at good price for its quality and discounted for guests Very good rapport quality/price
Too much heating in rooms, could not regulate it
Location (just for personal reason)
I had forgotten my leather bracelet in the room & they found it for me & kept it for a friend to pick it up
I had booked a room with a double king size and it was confirmed but they gave me twin bed instead. i got charged for early check in 30 euros.
location worked for me (close to real Madrid football) as did the price. The hotel is close to the Metro system and well appointed.
I checked in whilst an entire aircrew and sundry others were doing the same and there was a bit of a delay however no real stress, There are only 3 lifts which can on occasions demand a wait.
I was impressed with the breakfast and the quality of the fast food Convenience and location Taxi rank less then 50 metres Metro less than 300 metres
Air conditioning was a bit noisy
Very well run hotel and excellent accomadation
Kind staff, location and toiletry articles
room needs renovation, wardrobe was in the bathroom
Buena cama y desayuno
Mas limpieza es necesaria
breakfast was very nice - wide selection and friendly lady at entrance to the restaurant
The fact the hotel doesn't have irons available, hence you have to pay to have a shirt ironed which is annoying !
Room was great value and quality
We had a corner room with two balconies looking over the city. The deluxe room was indeed very large, quiet, and comfortable. While the hotel is on the north side near the Stadium, the stop for bus 150 (which gets you to the museums, Grand Via and Sol) is less than a block away. Buses run until 11:30pm, making it easy to enjoy the city. Madrid is vibrant and a week is never enough!
Wish there had been chairs on those balconies!
excellent breakfast, comfortable rooms, clean, friendly staff.
you pay for everything, they dont say you have to pay for spa, and than they charge you without saying 22 € per person. horrible
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