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Zurbano, 79-81, Chamberí, 28003 Madrid, Spain – Show map
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NH Madrid Zurbano's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 24 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge in a crib.
One child under 12 years stays free of charge in an extra bed.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 691 reviews
Value for money
Show reviews from:
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Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi and a free gym.
Score from 3074 reviews Very good
Nicely refurbished room and very good breakfast buffet.
Very limited bar service, lack of basic English language skills with some staff
The hotel is actually two buildings and it is obvious that there is a lot of difference between both buildings. We were very unfortunate to stay in the oldest one - the picture of the room reserved was updated and fancy and we got a standard room needing some refurbishment (walls, toilet, shower...). Additionally, we asked in our reservation for a double bed but we got twin beds. More attention required to customers. Parking quite expensive, but we knew that in advance.
The bed is very comfortable. And the staffs are very friendly.
I upgraded my room to a suite. I'm please that I did because it was basically a newly renovated apartment. Very clean and great design.
Only one English language channel (BBC). I know it's Spain so I'd expect the channels to be in Spanish...but there seemed to be lots for Russian ones, so it would have been good to have a few more English language options.
Affordable and comfortable enough
Lighting in the room is too dim. Room service staff barely speaks english, which makes it hard to communicate.
Lovely hotel, very helpful and friendly staff. We spoke with the chef when ordering food from room service and he delivered it to us personally. A really nice touch. Quite a good location, close to metro and buses.
The bath and shower were not very accessible as one end of the bath was set in a recess. Also the water temp of the shower was not stable....hot then cold every few seconds.
The location, cleanliness and comfort within the hotel were very good.
It would have been good if room service was available longer into the evening as I returned back from the match later on.
-asked for a quiet room in the booking form and got the room next to a very noisy elevator. Got another room after complaining -not even all reception personel spoke english
the beakfast is very good and people who works there are very good too
that i had yo leave the room at 12 o 'clock in the evening and my plane leaved at 12 o' clock at night
Nice, quiet location, less than 500m away from the Natural Science Museum and one of the largest Madrid department stores. Quiet, clean room. Helpful staff. Garage available on the premises. About 2km from Museo del Prado and B.-Thyssen.
Breakfast taken on another building. Although only some 30m away, in bad weather it can be bothersome.
Location, staff, value. Food is great.
elevator is quite small, as all the rest in europe.
Room was spacious and well equipped, with a comfortable bed. Minibar not expensive, breakfast has a very good selection, and staff are efficient and courteous. The hotel was also very clean during my stay.
My wife and I always stay at the Hotel as it is a great location in that part of Madrid. The quality of breakfast is excellent and the overall experience is very good.I was surprised by the changes after the refurbishment which at first was a shock but the the place looks brighter and fresher.
The only problem we had this year was that I had asked for a special rate due to being a regular client and after sending two e-mails requesting a special rate, I then had to telephone the reception desk and finally a reduced rate was agreed.
the old decoration and very very slow room service reply. I had to give up ro service and go and eat outside the HotelNH...
Good location, quiet neigjborhood, helpful staff.
Room in need of an update. Exposed wiring of wall lamps. too few available outlets (none at bedside for sleep devices). Imagine that this building will be closed for renovation once the first building is completed.
Arrived on an red eye flight and got to the hotel at 8am, they accommodated me with early checkin. Room was clean, well-laid out, bathroom was new, bed was comfortable Complimentary breakfast was impressive - I overslept so had to eat very quickly but was a great spread of fruit, pastries, yogurt, etc.
nothing. Had a great stay
Solid location, central
Room was small, but bathroom - bathtub - tiny...
the free upgrade to a (great) superior room offered by the incheck clerck and the fabulous breakfast.
Can't think of anything
The hotel is an excellent value for money, not very long walking distance to Serrano shopping street and plaza Chamberi. Taxi to the center costs cca 10 euros. Room clean and quiet. When in Spain, we always eat breakfast outside, in a typical cafeteria, so I don't have any comments on the hotel's breakfast.
Some of the furniture is very old and shabby.
The location is a little bit far from city center but very peace and quiet and the Metro is very closed to the hotel, a carrefour express near is very convenient!
Good connection to the city centre. Spacious room.
The people at the reception were kinda rude and not very helpful. Also their english wasn't good at all.
- Confortable room - Excellent breakfast
- Room was at the corner and had almost no natural light; - Needed to pick up every 24h new internet credentials for my devices to be able to connect
Location is great, very close to Gregorio Maranion metro station. Room was small but functional. Breakfast was excellent.
Good location. Enough equipement. Most of the staff were good and helped us when needed, others treated us not properly.
We had several problems: An old water leak so old that the wood in the sides of the floor is rotten and they didn't inform us about. They change us to another room. The rooms in the facade are not that quiet luckly during night is quiet outside. The heating was broken and the response was that it will be hotter next week and use blankets! I have never seen such bad response. But they gave us a portable heater fan only sfter requesting it. The bathub was not safely located. Toilet had problems to flush. We don't recommend to go. I would prefer a hostel.
Close to metro station.
The hotel furnitures and appliances looks like at least 10-15 years old. There are 2 buildings: the restaurant is at Zurbano 81. If you live at Zurbano 79, you will have to go to the other building for breakfast.
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