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Plaza de Federico Moyúa, 2, 48009 Bilbao, Spain – Show map
Excellent location – rated 9.7/10! (score from 915 reviews)
Rated by guests after their stay at Hotel Carlton.
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71 properties in Bilbao
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914 verified reviews
They speak your language!
Hotel Carlton's staff speaks: Italian, French, Spanish, English, German
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Fitness Center, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Wired internet is available in the business center and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 26.40 per day.
Room Service, Car Rental, 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
Italian, French, Spanish, English, German
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 1 year stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 915 reviews
Value for money
Show reviews from:
Designed by Javier Mariscal, this stylish hotel is across from Bilbao’s Guggenheim Museum. It features a roof terrace with a restaurant and spectacular views.
Score from 1322 reviews Excellent
Overlooking Bilbao’s River Nervión, Barceló Bilbao Nervión is 260 yards from Calatrava Bridge and a 10-minute walk from the Guggenheim Museum. It has comfortable, modern rooms with free Wi-Fi.
Score from 2741 reviews Excellent
Located just across the River Nervión from Bilbao’s Guggenheim Museum, Hesperia Bilbao has an eye-catching colored glass façade. Bilbao’s historic quarter and city center are a 10-minute walk away.
Score from 1447 reviews Very good
The Meliá Bilbao is 320 yards from the Guggenheim Museum and features design inspired by sculptor Eduardo Chillida. It showcases a heated outdoor swimming pool, award-winning restaurant and a gym.
Score from 958 reviews Excellent
Excellent value for a 5 star hotel. The breakfast bar was exceptional.
Cold coffee at breakfast!
The bed was reasonably clean
I am evaluating this establishment on the basis that it claims to be 5 stars, and for the local market it is priced as such. - No one helped or offered to help me with my bags on arrival. - While the hotel architecture is beautiful, the interiors are very dated and in need of refurbishment or renovation - The bathrooms are in dire need of renovation. The tiles were old and stained. The cups they left in the bathroom were wrapped in cheap plastic and were not clean. The plumbing requires work - The breakfast buffet was sub-par, had few options that were fresh, and the scrambled eggs tasted like they were reheated from the day before. The plates were old, scratched and did not give you any confidence in their cleanliness. - Pretty much everything in the hotel does not hold up to close scrutiny whether its glasses, the carpet, the furniture...etc. - The WiFi is completely useless. Do not count on it if you require internet during your stay. If you are staying here then you must arrange for a roaming data plan on your cell phone if you want internet access.
Perfect central location, everything great. Breakfast a bit pricey.
There is no free water or coffee in the room like other hotels . Even when I asked for slipper the respond was your booking doesn't allowed you to get it. The staff wasn't friendly and unofficial
Staff are super friendly and helpful. Hotel is within walking distance of most sights. Wifi in lobby/ lounge area is excellent. Breakfast staff are wonderful and the ambience of an earlier time is evident. Thoroughly enjoyable.
The wifi in our room kept dropping out which was rather inconvenient when making further travel arrangements - third floor.
Price of car parking
Great location, lovely old world hotel with well-appointed rooms, excellent service and pleasant, helpful staff.
The location. Staff friendliness, facilities. Breakfast.
No gratis coffee/tea. No bath robe or slippers. Tiniest soap. Shower activation a mistery. No magazines or any newspapers in the lobby.
perfect place to stay. nice athmosphere of the last century compared with top service. amazing breakfast and a reception where every language is spoken (apart from esparanto)
I much appreciated the quality of the bed.
The walls between the rooms are poorly soundproofed. Annoying noise came up from the neighbouring room.
location, bed, food and staff
no tea / coffee making facilities in the room ambiance in dinner restaurant was a bit bleak (food however good) no pool Wi fi was slow
Location, cleanliness, staff friendliness and efficiency, also valet car parking in the centre of the City!
This hotel is crying out for another bar. The existing bar has an excellent selection of pinches and drinks, but it is small and poky and could never be described as a destination. The coolest hotel in Bilbao should have the coolest bar in Bilbao...
Breakfast was excellent. Ambience was great. Would stay again definitely.
I loved the feel of the hotel, very comfortable and the architecture beautiful. My room and bed were extremely large and the bed linen crisp and white! Very close to the Guggenheim. Thoroughly enjoyed my stay.
-Carming hotel, with a central location -Friendly and very service minded staff -Comfortable, high class facilities
Bad sound insulation in number.
Central location. Comfortable.
Is in need of an update.
A special hotel in the heart of the city. Easy access to everything and secure parking.
Not a lot really but I hadn't realised its €27 a day to park a car.
We loved Bilbao and the Carlton is right in the centre. The breakfast was one of the best ever.
Unbeatable location, good size rooms, comfortable beds
No robes or slippers. Can hear the flushing of next room's toilet like a jet engine
Beautifull hotel in a great location in Bilbao right in the shopping and restaurant area and close to the Guggenheim
nothing really , or maybe the bill :)
Style of decor, service from staff was fantastic. The reception area gave a sense of warmth and good service (first impressions count)
The rooms need attention bathrooms are tired and need updating. Curtains and windows could do with a wash. Doesn't look appealing for the glass dome immediately outside my bedroom window to be covered up with plastic and scaffolding. May as well slept in a broom cupboard
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