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Newest reviews for Hotel Carlton

  • Susana
      Switzerland
    August 30, 2014

    the friendliness of the staff

    The common areas are not enticing, they look empty and abandoned. Need refurbish….

    8.3

  • Anonymous
      Switzerland
    August 24, 2014

    The rooms should be renovated. Fair area, very comfortable but the materials don't provide a 5 stars experience.

    8.3

  • Jacqueline
      United Kingdom
    August 21, 2014

    The staff were extremely helpful. We had a meal served in a small intimate restaurant next to a roof terrace overlooking the square so my partner could watch the football,just the two of us even though the hotel was very busy it seemed as though no one knew this place was there,very romantic,shame about the football.lol.perfect location to explore the city.

    9.6

  • Anonymous
      Ireland
    August 19, 2014

    The beds were very comfortable and the staff were helpful. The gym was also very nice and well equipped.

    The breakfast was way too expensive, given that the rooms were not that expensive we would expect reasonable prices throughout the hotel. The wifi was quite slow.

    8.8

  • Donatella
      Italy
    August 18, 2014

    The perfect location, the wonderful building, the large room with a terrace. I loved everything.

    10

  • Jeremy
      United Kingdom
    August 17, 2014

    Reception informative All staff most helpful and polite Room large and well decorated. Clean. Very good value for money

    Cheapish red carpet in foyer added nothing to their welcome.

    9.2

  • Christopher
      Ireland
    August 10, 2014

    Breathtaking Lounge with Stain Glass Domed Ceiling. Drinks on terrace above the hotel entrance with view of the square. Big comfortable rooms. Old fashioned but just right front desk.

    8.3

  • John
      United Kingdom
    August 8, 2014

    A superb hotel. Shame about the dining.

    Poor dining on the Saturday evening.

    10

  • James
      United Kingdom
    August 8, 2014

    The staff and the excellent spread at breakfast - something for everyone and such good quality.

    The garage parking. Car could easily get scratched or worse. Not for nothing do teh staff make a report on the bodywork on the car as you arrive in the garage.

    8.8

  • Guillaume
      Germany
    August 5, 2014

    We had the chance to have a room with balcony facing the square! we enjoyed the luxury room! Staff were very helpful and the location was perfect.

    2 single beds were not top of the art - but absolutely comfortable.

    10

  • Diego
      Spain
    August 3, 2014

    location

    Old facilities, expensive breakfast, bad smell at the room, terrible staff, a 5 star hotel with one person at reception during check out, had to wait 15 minutes..

    3.8

  • Martha
      United States of America
    July 31, 2014

    everything

    nothing

    10

  • Nicholas
      United Kingdom
    July 31, 2014

    Location Style and feel The drive up and valet parking Room space and comfort Some of the staff really wnated to help - especially the daytime front of house manager

    One of our rooms wasn't ready until 2000 OUr checking process had to be repeated Our parking reservation (a key reason for choosing this hotel) was "not available" until the day manager explained how the system worked to his staff Some staff were rather rude Breakfast was a very expensive extra

    7.5

  • Moira
      Germany
    July 24, 2014

    The location and the friendly staff

    Some rooms are renovated, other not. Make shure you ask for the renovated ones.

    8.3

  • Stephanie
      Spain
    July 23, 2014

    Proximity to everything including transportation. Professionalism of staff and comfort of rooms.

    10

  • Anonymous
      Croatia
    July 21, 2014

    Location Comfort Price Breakfast

    8.8

  • 明澄
      China
    July 20, 2014

    Wonderful location, just in the center of downtown. Staff is friendly and nice, willing to help you, lobby / room decoration is royal style and very clean. Breakfast is perfect.

    If we can have a coffee machine/ teakettle in room since it's a star 5 hotel , for eastern traveller we need some hot water / tea in room any time.

    9.6

  • 明澄
      China
    July 20, 2014

    Wonderful location, just in the center of downtown. Staff is friendly and nice, willing to help you, lobby / room decoration is royal style and very clean. Breakfast is perfect.

    If we can have a coffee cup in the room will be perfect, for eastern traveler we want to have some hot water / coffer in room.

    9.6

  • Elizaveta
      Russia
    July 18, 2014

    Great location, close to everything- 7 minutes walk to the old town, 3 minutes walk to shopping street. Very comfortable and spacious room, choice of pillows, great breakfast. Everything was perfect.

    9.6

  • Peter
      United Kingdom
    July 12, 2014

    Location Room layout T

    7.9

  • Anonymous
      United Kingdom
    July 11, 2014

    Position

    The dining room lacked ambience

    9.6

  • Ken
      Ireland
    July 10, 2014

    The hotel was very comfortable, Great breakfast.

    The hotel was a bit tired

    7.9

  • John
      Spain
    July 6, 2014

    Location

    Small gym, aging of the property

    7.9

  • Diogo
      Spain
    July 5, 2014

    Location, size of the room, the confort and the sound isolation, great breakfast

    - gym opens at 08:00 only - gym has no threadmill - no complimentary water or coffee in the room

    8.8

  • Abdullah
      Saudi Arabia
    July 5, 2014

    I stayed in a junior suite. It was very large and comfortable. Furniture, decoration & facility is so beautiful. Location in the center, just few steps to underground.

    Staff old men couldn't speak english. Also doesn't know how to use my credit card to charge my stay, the machines says ( connection error) but he insist that " my card or balance problem) . He was so aggressive person, then i had to walk long distance to draw cash with the same card!

    8.3

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