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California, 2 , 38660 Playa de las Americas, Spain – Show map
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196 verified reviews
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Apartamentos Optimist Vaptour's staff speaks: Russian, Italian, French, Spanish, English
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Outdoor Pool, Grounds, Terrace, Sun Deck
Tennis Court, Bicycle Rental, Playground
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service
Safe, Facilities for Disabled Guests, Family Rooms, Soundproof Rooms
Russian, Italian, French, Spanish, English
From 2:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child from 3 to 6 years is charged EUR 15 per person per night in an extra bed.
One child from 7 to 12 years is charged EUR 20 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 196 reviews
Value for money
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the location was the only good feature
no toilets or bar by the pool Room was so dark you couldnt see to shower. The promised electrician never arrived . Light bulbs exploding. No reception its a car rental shop untill 6 .The room was so old and shabby we were afraid to take our shoes off , and they told me not to smoke with the balcony door open even though i requested a smoking room. All in all i couldnt wait to come home.
lst week maid came after 6 days
reported problem numerous times during our 14 day stay problem remained unresolved Apartment cleaned only twice during our stay and clean towels provided I had to request clean towels in between cleaning visits I consider this to be unsatisfactory
The location is great and the rooms are quite large.
The apartments are more for long term lease vs short stay, with no reception as such just key collection. The room was quite dated.. The bed was a camp bed which had clearly been well used and funrishings were a bit rough around the edges. The kitchen had only one plug socket so it was impossible to use two appliances at once. The room was only cleaned once (perhaps due to holiday season?).
Location was brill The added security of gated doors into complex with key only both entry and exit. Nice clean pool area with free beds. Free Wi-Fi in both room and common areas.
Maid service only once in 7 days which would be fine except it was on the 5th day and we only had toilet tissue for 2 days and had to buy our own which was cheap but is not the point. Wi-Fi not working for 4 days when got there, not their fault we know but inconvenient all the same.
Just good location
noisy surrounding (bedroom in front of backyard hotel pool) terrible bathroom and unclean floor
Manager was more than helpful, carried my luggage to reception to check in and then took us to the apartment, still carrying my luggage. Showed us round the room, which was very clean, giant fridge/freezer, microwave, washing machine owners fantastic power hairdryer, iron ,& more. large balcony. Lots of extras.no bugs anywhere. perfect. Will return.
Only that we had to leave so soon. Will stay longer next time
Good location and quiet pool area.
property was not tired, it was exhausted! Needs total revamp really, so not vert comfortable. Electrics all hanging out of walls, no wifi until we grumbled. Kitchen minimally supplied. No English channels except bbc world on tele. Beds abs dreadful and gave me a bad back as we were there a month. The cleaning was non existent until you complained. Give it a miss, there are so many better places.
Sunny balcony, room 28c Lots of kitchen extras Clean and modern Great location, within 5mins walk from Las Americas attractions, pubs and restaurants
Nothing to dislike
Outside the apartment-good parking (belongs to the Optimist Vaptour, not on street), friendly and helpful owners (who also run a travel agency with car rentals and they have brochures for all of the attractions on the island), great location--we walked everywhere in Las Americas (beach, restaurants, shopping) and my husband and I were both able fit in good runs going toward Veronicas. There is a playground (not open while we were there), pool (we did not use but it looked fine) and a volleyball or basketball court. Wifi near the office worked great, and the weather was great so no issues going over there to use the wifi. The apartment-Large living room/ large bathroom with shower (no tub)/ kitchen with stove, microwave, fridge, plenty of dishes, toaster oven/ laundry room off of kitchen with washing machine and large sink/two bedrooms-one with double bed and one with two single beds/balcony overlooking pool. We were able to arrange for an express checkout by paying the night before and dropping the keys in a designated mailbox.
-there was a tv, dvd player & cable, but we were never able to find the remote for the tv. Not a big deal for us as we were not in the apartment most of the time. -This is not a hotel. It was completely clean, but looks homemade rather than hotel-sanitized after each guest, so bear that in mind -there is not a 24-hour desk. If you email thru booking.com, someone will wait for you at the desk, but just know that it is apartments, not a hotel with a 24/7 desk -the hotel has a playground but it was closed while we were there (there was some broken equipment)
1. Very helpful and friendly staff. 2. Spacious and well equipped apartment. 3. Good location
1. We were asked to sign a contract in spanish, the second copy was not provided. 2. Making passport/ID copies 3. Experienced ALLERGY in rooms especially 4. Safe box costed 20 EUR per week looks like an overpay. Moreover one cannot easily insert a key and open or close it. 5. Some minor things in our apartment were broken. 6. Poor WI-FI. 7. Hot water sometimes simply stopped flowing
losing my ipod
Was really good for value..Was quite not like other places..
Poor internet..didn't want to connect..
Location perfect short Walk to all the shops and restaurants. Pool was nice as well plenty sunbeds. Would stay there again. Felt very safe staying there
side gate close to early 11oclk Had to go around to the front to Get in. Like fort knock
Location fantastic central for everything. All the apartments overlooked the pool which was fantastic, the pool area was cleaned morning and night . The apartment was spotless , Comfortable beds and excellent kitchen full of every appliance needed.
The stairs up to our apartment but only cause we had mobility problems, we only booked this the week before we went, as we found out our other place was not as stated ! So not there fault, we were lucky Optimist could accommodate us , one minor problem we had rain and our balcony flooded and didn't drain aeay, but it was sorted very quickly.
The apartment wasn't ready despite I indicated check-in time, more over I've been told that apartment will be ready after 2 hours, but it was not ready even after 3 hours and at the end they gave me wrong room compared to the contract no with no working AC...
It was a privately owned complex so when we opted for the cheaper apartment we were very disappointed the decor was grungy and small so I had to pay nearly 200 euros more for an upgrade. There was no one around the office much and it closed in the early evening so I never saw anybody at the desk and at night there was a security guy checking the grounds so when we were leaving at 4am we had to give our keys to security who didn't speak a work of English. My credit card had a deposit charge on it which we were supposed to have refunded before we left but like I said there was nobody around the information desk. So as for customer service there was no contact we got our keys upon arrival and after that I never saw anyone again.
Very relaxing and everything was well kept including the gardens
Bathroom could do with a up date
Excellent location, generally not noisy, well-equipped kitchen, a washing machine & iron.
Wifi is almost unusable, no coffee making device (a mechanical Italian espresso 'caffettiera' would be ideal), electrical outlets neet improvement, beds could be a little bit more comfortable.
Lovely location, central and quiet and not too big a complex.
For the week we were at the apartment there was nothing to dislike. (Electrics did trip a couple of times though which was a bit of a nuisance) -- Would have liked a few English TV channels
I think booking.com should review their details for these apartments. The pictures shown do not represent the apartment we were given. We mentioned this to Optimist who told us that most of the pictures represented luxury apartments and we could pay extra if we wanted one of them. We did not take them up on this offer as we felt that what we had paid was more than enough to entitle us to a better apartment. Also, as requested we informed them of the time of our arrival and arrived at approx. 9.30pm to darkness and locked gates. A very nice girl staying at apartments rang through to optimist and someone did come out immediately to look after us. Next day we had to contact office as TV did not work and some of electrical sockets were hanging out of wall and we were afraid to use them - these problems were quickly solved but we do not think it was good enough. One other item is that you are given bath towel, hand towel and face cloth and told that cleaning and towels is every four days - this is definitely not the norm and not good enough. In fact, on day five we had to go to office and remind them. I will finish by saying that up to now I have mostly booked with Travel Republic and have always been very satisfied with their description of apartments and was very disappointed with my booking with booking.com. I would very much appreciate your comments on above.
Very, very helpful staff. We arrived at about 01:30 on the 14th and the duty manager was there waiting for us and gave us the fans from his office as the apartment was very hot. Big thanks for that. The check out time was 12:00 but they were happy for us to stay an hour or so longer if we needed. Secure parking. In that area a definte boon as parking there was challanging. No need to lay claim to loungers as most of the apartments are owned and we think that people either weren't in or were at work so the pool area was ours for most of the day. Location. Very close to everything we needed. Supermarkets, beach, promenade, restaurants, etc. Our intention was to use this place as a stopover before heading to our intended resort in Adeje (CLC Paradise). Although our final destination was definitely better, Optimist was more homely and far better situated for our needs as we returned to Las Americas most evenings to walk and choose a restaurant for our evening meal.
A minor issue with a couple of cockroaches that we killed, but i don't think that this was a problem exclusive to Optimist as the resort we ended up in, CLC Paradise, Adeje, was crawling with them. So this might have been a seasonal infestation.
very nice location
wifi wasn't working almost at all
Wi Fi :(
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