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Rafaelhoteles Orense

Pedro Teixeira, 5 (esquina Orense), 28020 Madrid (Show map)

Overview and availability
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Guest reviews

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Score from 295 reviews

7.9

Recently renovated, this 4-star hotel offers stylish, modern accommodation close to the heart of the city’s Azca business district with good access to everything Madrid has to offer.

Close to the Palacio de Congresos Convention Center, Paseo de la Castellana and the Santiago Bernabeu soccer stadium, the hotel’s chic contemporary interiors provide an attractive and relaxing base, whether you are visiting Madrid on business or for leisure. The sleek, modern design reflects the hotel’s modern comforts and facilities. All of the hotel’s 140 rooms look out on to the city.

The hotel is just 5 minutes away from Madrid’s Chamartin train station and its proximity to the M-40 motorway means it has excellent access by road to the whole of the city and the surrounding area. The hotel is just a short walk from a Metro station offering fast, convenient access to everything Madrid has to offer.

Rooms: 140. Hotel Chain: Rafaelhoteles.

Availability

When would you like to stay?

Please enter the dates of your stay to check availability

Check-in date

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Gay Friendly.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Car Rental, Fax/Photocopying.

Internet

Wired internet is available in the hotel rooms and costs EUR 13.91 per 24 hours.

Guest Parking

Private parking is possible on site and costs EUR 16.05 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 32.10 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

100 m² distributed in 3 rooms for your business meetings and personal events.
We provide you with all the services needed for a sucessful event.

Food & beverage

The hotel’s stylish, modern restaurant cafe is open from 07:00 to 24:00 hours. A buffet breakfast is available every day and there are à la carte menus for lunch and dinner.

The restaurant’s chic, contemporary interior was designed by the prestigious Parisian interior designer and architect Catherine Grenier.

Room information

RafaelHoteles Orense offers 140 bedrooms totally renewed and soundproof.

The comfortable and cosy standard rooms are decorated in soft colours and all of them offer pillow menu, beds of 1x2 metres in size, channel + and exterior views to a popular street of Madrid near Paseo de la Castellana.

The recently renewed suite boasts a modern design. This comfortable and elegant suite is ideal for a pleasant stay in the heart of Madrid. Among other facilities, this suite offers a hydromassage bath, LCD TV, chaise longue and complimentary amenities.

Area information

Rafaelhoteles Orense is situated in the centre of Madrid, right in the heart of the Azca area, next to the Palacio de Congresos, Paseo de la Castellana and Santiago Bernabéu stadium.

Very close to Chamartín and Nuevos Ministerios train stations (with direct trains to Barajas international airport) and to Juan Carlos I IFEMA Exhibition and Events centre, with access to the M-40 motorway.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Top

Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Rafaelhoteles Orense.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.9

Based on 295 reviews

Staff	7.9
Services	7.6
Clean	8.4
Comfort	8.2
Value for money	7.5

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 295)

Amos
With friends
ZIPORI, Israel
July 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Solo traveller
Sweden
May 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location. Room size. Bed.

The reception staff could have been more friendly.

Tibor
Family with older children
Budaörs, Hungary
May 5, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

It was clean and the staff was very helpful.

Kateryna
Solo traveller
Vienna, Austria
April 23, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Stephen
Family with older children
BALLINFULL, Ireland
April 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Modern interior, clean.

Further away from Madrid centre than expected, a good 40 minute walk at least.

David
Mature couple
Kfar Sava, Israel
April 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Toufik
Solo traveller
Beirut, Lebanon
March 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

It is newly renovated. All elements of comfort are available. Excellent value for money. Close to public transportation. Highly recommended.

Cosmin
Solo traveller
Bucharest, Romania
March 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Anonymous
Young couple
Poland
March 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Nice staff, nice big room, comfortable bed, very good location, big bathroom.

It was impossible to turn off the heating and the room was facing east making the room even warmer.

Anonymous
Solo traveller
United Kingdom
February 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

the room was very clean and comfortable.

Aircon/heating noisy. Breakfast room was cramped and drafty having direct single door street access.

6.5

Alvaro
Young couple
Valencia, Spain
February 19, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Francisco
With friends
Tempe, USA
February 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Room was very nice (spacious, with nice bathroom). Very close to the Stadium

Neighborhood was a little run down. the price for breakfast was outrageous.

6.5

Anonymous
Solo traveller
United Kingdom
February 8, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Anonymous
Young couple
Ireland
January 22, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

it was v near the Real madrid stadium and near a metro station. It has good pubs and restauants near by. V spacious bedroom and bathroom.

All the tv channels were in spanish except for cnn. you have to pay for movies and music.

7.5

Anonymous
Group
Finland
January 18, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

good location

Anonymous
With friends
USA
January 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Kirstie
Mature couple
Ware, United Kingdom
December 31, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Fantastic room, friendly and efficient staff who spoke good english, good location, close to the train station. Up-to-date films available to watch in room.

Only english speaking TV channel was CNN - BBC World should have been available but was not tuned in properly

Luciana
Young couple
Sao Paulo/SP, Brazil
December 29, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Very confortable room, big and soft bed , easy to get around by public transport, free internet use in lobby, friendly staff.

The rooms are not soundproof , if you are easily disturbed by noise it can be a problem .

Gustavo
Young couple
Sydney, Australia
December 19, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Room service

7.5

Anonymous
With friends
USA
November 28, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Anonymous
With friends
Ireland
November 24, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Tatyana
Young couple
Balashikha, Russian Federation
November 23, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

all.

John
Young couple
cork, Ireland
November 2, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

ithought the hotel was really nice, very clean and bedroom and bathroom were as good as ive stayed in.

I would have prefered if their was a swiming pool and maybe a gym

8.5

Waleed
Solo traveller
Riyadh, Saudi Arabia
October 29, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Room was large enough and it very clean and the furnuture was so excellent
Toilet is very clean and comfortable

noisy house keeping process from adjacent room
location of the hotel is so far from downtown

8.5

Anonymous
Solo traveller
Netherlands
October 25, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Newly renovated spacious rooms

airconditioning is difficult to operate

Previous page Next page Showing 1 - 25 (Total 295)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Rafaelhoteles Orense

Score from 295 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Area information

Terms & Conditions

Individual guest reviews

Customers viewing this hotel are often interested in these hotels as well: