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Luis de la Mata, 18, Hortaleza, 28042 Madrid, Spain – Show map
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Hotel Osuna's staff speaks: French, Spanish, English
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Outdoor Pool (seasonal), Grounds, Terrace
Golf Course (within 2 miles)
Food & Drink
WiFi is available in all areas and costs EUR 12 per 24 hours.
WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs EUR 6.60 per day.
Airport Shuttle (free), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
French, Spanish, English
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 22 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1007 reviews
Value for money
Show reviews from:
Be Live City Airport Madrid Diana is a 5-minute drive from Barajas Airport and has a 24-hour free shuttle service.
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Axor Feria is a modern, designer hotel next to Madrid’s Barajas Airport, a 5-minute drive from IFEMA Convention Center. It offers free Wi-Fi and free airport transportation.
Score from 3331 reviews Very good
Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is located next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi, a spa and a free gym.
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Hotel Vía Castellana is in Madrid’s Chamartín business district on Paseo de la Castellana Avenue, next to the iconic Kio Towers.
Score from 1191 reviews Good
good location near the Fiera
beds and bedsclothes
Big room, very clean, bus service to the airport for free, good value for money.
No free wifi, good in general but poor in extra services to be a 4 stars.
Location Fiera and Airport Shuttle bus
old and not comfortable equipment anfurniture such as bed.
Courtesy transfer to/from airport for flights of Rental car Leafy suburban location 5 mins walk to Metro, bus station, or large supermarket plus 2 mins access to Autovia for city or country. Well managed hotel with good attitude and facilities hotel
No complaints. The hotel was all we expected, in fact better!
Cleaners where among the best. They went the extra mile by even folding our clothes.
Internet is NOT free!!!! They offer limited free internet in the lobby but extortionate amounts for in-room internet.
Silent Close to the airport Free shuttle service Breakfast Cleaness Comfortable bed
Transport from and to the airport
Internet is only free in the reception, bungalows (rooms) are outside the hotel, they are cold as well so do not recomend to come there by bad weather
Good points,Good location for IFEMA.easy to go to ifema. Shuttle Bus . Break fast is enough.
They don't have a room service ,not to prepare a electric kettle "TIFFALE". They don't accept my order Hot Water.I Picked up a cup of hot water at the bar from my room by walk a few minutes every time. Deferent building... :( Free Wifi doesn't work . Shuttle bus derives are so friendly, not politely , not carefully ... You need watch your baggage!!
Comprehensive breakfast. Location near to airport and fair facility with free shuttle. Metro at walking distance. Nice open swimming pool and terrace in summer time
Room not insulated, could hear any noise from upper and side room. Room could be refurbished. TV very old style and few satellite channels. Bath/shower wih curtain
Can not say.
Nice-quiet location, friendly-polite personnel, shuttle bus service, superb bed, very nice restaurant, beautiful garden.
Almost no descent restaurant close to the hotel area (only fast food), bathroom window was not locking, tv remote control was not working, excessive humidity during morning hours, rooms need some renovation.
The beds were hard as rock, stayed 2 nights and barely got any sleep. Communication with staff difficult as their English was very limited. Changed rooms to 'better' bed (which was the same) but then the shower wasn't working! Horrible experience.
Good quality of breakfast
Staff in the reception except for the lady in the afternoon are not hospitable and accommodating .
Rooms are old and tatty, old CRT TV's, wallpaper hanging off walls overall just feels like it was last decorated 20 years ago.
The location was quite good as it is close to the airport and also to the metro station to go into the city center (it is about a 15-20 minute train ride). The breakfast was good. The room was a decent size. The staff was helpful with questions. Good free shuttle to and from the airport.
Wi-fi only available in lobby and costs extra if you want it in your room. It is not cheap either. When we booked we had a preference for a double bed but ended up been given a room with 2 single beds.
The hotel is near the Barajas airport and if you buy the tourist train ticket, travel is very cheap.
Do not have your washing done at the hotel!!! It is grossly over priced!!!
Awful. Smelly. Rude staff
Excellent choices in breakfast, They have churros too.
Rude staff except for the ladies. The men are grumpy . I was just asking for a favor to print my itenirary and I was told it was not their job. The other lady was okay with it but the guy at night was rude. Also their parking is only good for smart cars. The road to it is so tight that we have to back up our car back.
Nice decorated spacious room. Variety breakfast. Pleasant surroundings.
Parking facilities were chaotic. Noisy location of room. Staff were unhelpful. Woke in the morning, to find had been bitten, all over body by what was suspected to be insects in the room.
the gin & tonic... i needed it!
Apparently 27-29th September is 'winter' so aircon was turned off in the hotel, despite my room being 26*C at night, so no sleep. Had i actually been asleep i'd have been woken throughout the night by banging doors and people walking down corridors. I could also hear EVERYTHING going on in my neighbour's bathroom. I wasn't confident that the room had been cleaned properly - the carpet needed a vacuum and was badly stained, my bed had black bits all over it (like tea leaves) and worst of all there was a used sanitary towel stuck to the floor next to the bin in the bathroom when i arrived. There was also a cap for a razor on the sink. The decor was scruffy. Wallpaper was peeling off the walls and was badly marked. Plug sockets were coming out of the walls. My room was on the ground floor and locks on the windows would not have presented much of a challenge to anyone who wanted to get in. The pool had closed 10 days earlier, which was in the small print, but i had not noticed. However, it looked so badly maintained that i'm not sure i'd have used it any way. All in all I cannot understand how anyone could have rated this hotel as anything other than shocking!
There are way to few sunbeds!!
24 hr shuttle to airport. 8-10 min walk to metro and 20 min ride to the old town. Staff are helpful.
Air con is a bit noisy. Free WiFi is available only in the hotel lobby.
-Bed, TV, Refridgerator, desks, chair, lights and shampooing set are surprisingly cheap like a hotel with two stars. -The door is not automatic, and it's hard to open and close. -My room was not clean. I find some garbage on the floor. -I heard the voice of other guests in my room. I also heard the sound of music of some party in the pool. -Staffs are not kind at all. The reception is too small and busy. -It has a service of transportation by bus to the airport, which is not very good. The reception told me to come before 30 minutes to go to the airport, but I waited for 20 minutes and arrived there in 40 minutes.
There was a whole on my bedroom floor, covered by a rug! I had a 2 bed room and both mattress were awful! NOT confortable, not soft, they were old and over used. When explaining my complaints to the staff they couldn't offer solutions. This is clearly NOT a 4 start hotel and the description of services on their Website DO NOT match the real conditions of the hotel.
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