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Newest reviews for UR Palacio Avenida - Adults Only

  • Arthur
      United States of America
    September 2, 2014

    The staff was most accommodating.

    We had a few problems with the shower that should have been corrected before we arrived.


  • Anonymous
    August 27, 2014

    The new Breakfast room and the offered food is very good. The personal are very polite and helpful. We will always come again.

    When items get broken or not working properly, they are still the same when we stay in the same room when we come again to stay. The superior rooms are very different (good and not so good) and they should all have the same qualitly.


  • Maria
    August 23, 2014

    Perfect location, friendly-helpful staff

    A better or perhaps bigger fridge would be much appreciated especially during july and august


  • Anonymous
    August 16, 2014

    good location

    WIFI didn't work with Iphone, staff would not help/fix this.


  • Matteo
    August 12, 2014

    Very comfortable position right next to the central station; rooms are clean; staff was nice; wifi was excellent


  • Enric
    August 11, 2014

    The door of the shower is not enough to prevent the water from going out. For this reason, we had our bathroom flooded every day. Wi-fi method is a bit inconvenient, having to login in the browser every time to connect it.


  • Tania
      United Kingdom
    July 30, 2014




  • Nadin
    July 24, 2014

    Loved everything about it! Great location, super helpful staff, spacious room and very clean. Would definitely recommend this hotel!

    Nothing at all


  • Jordi
    July 23, 2014

    Next to train station, bus stop and city center. Comfortable rooms and good price.

    The view from the room was the back side of another building. When you take a shower the water is not always hot and all the floor gets wet


  • Teresa
      United Kingdom
    July 22, 2014

    It was very clean and quite fashion.

    The room was looking at Plaza de Espana, it was so noisy you couldn't have the windows open at night. The aircon was really loud, and it made a funny noise every 5 minutes that kept waking me up. The shower was too fashion and it might sound funny but i burnt my belly 5 times before learning how to use it... We parked the car outside and asked the stuff if it would be ok just adding a couple of hours in the morning for extra time and they told us it would be fine. Instead we got a 60 euros fine because it was not enough with adding more money for extra time, we were supossed to move the car at leas 250m, we wouldn't have gotten the fine if the guy in the reception would have let us know! Also, very happy we didn't add the breakfast, as it was 12.50 per person and we had a full breakfast with coffee, pastry/2pieces of toast and orange juice for 3.50 each just round the corner.


  • Anonymous
    July 15, 2014

    - Nice clean modern rooms - Perfect center location - Friendly staff

    - No issue at all


  • Wilma
    July 14, 2014

    Hotel location esp handy for train connections and airport bus


  • Klaus
    June 29, 2014

    n o mention of fridge hidden in wardrobe supermodern bathroom water valves grip too edgtoo flat water rins strangely basin


  • Monica
      United Kingdom
    June 25, 2014

    Location was very good, room was very modern , clean and had good facilities, staff all very helpful, I would certainly stay here again!,

    Maybe have coffee/tea making facilities in communal areas or room...would be appreciated!


  • Marissa
    June 23, 2014

    The location is the best,...!!! The restaurant is really nice, the food is nice, the staffs really helpful... But the location is the most I love ❤️❤️❤️

    If u asking for late checkout they gonna charge u every hour 10€ it's crazy! no matter the situation... Like my case, so I'm suppose to be traveling and staying there with my husband, but suddenly My husband is sick from my daughter and have to stay in the hospital, Son Espases Hospital. So when I have to checkout from the hotel, I told them that I have to wait for the doctor, bcoz it's up to the doctor .... And if the doctor say that my husband is still need to stay, we'll means that I have to stay in the hotel also (extended) And the doctor is never ontime for visit the pasien in the room, sometimes morning sometimes afternoon... U know hoe doctor is..... So I asked the receptionist that I want their understanding, I just need some times to wait the doctor ....... But they still gonna charge me if more than 12 o'clock I'm still in the room. It's seems like they didn't care....


  • Anonymous
      United Kingdom
    June 22, 2014

    Size of penthouse suite. Quiet room close to all bus/train stations.

    Distance to old town centre. No resident's lounge. No English TV channels Half board option - very limited choice menu and restrictions for half board guests (not explained in advance) & hotel's refusal to cancel this option after first night. No action taken when problems reported about no TV reception and noisy dripping tap in bathroom. Poor wifi connection.


  • Brian
      United Kingdom
    June 21, 2014

    Exellent location frendley staff

    No tea coffee facillities in room


  • Barry
      United Kingdom
    June 20, 2014

    Excellent Location.Staff Excellent The total package Excellent.Would Recomend

    Breakfast expensive but Excellent. An English would Be good


  • Candace
      United Kingdom
    June 15, 2014

    The location and the modern look.

    Our room had a leak through the ceiling. We we're give another room which was not as large as our original and it was a pain having to move again.


  • Sami
    June 14, 2014

    Location, comfort, bar, price



  • Anonymous
      United Kingdom
    May 31, 2014

    No fuss, fast check-in after midnight. Friendly receptionist who was expecting us. Hotel very quiet


  • Anonymous
      United Kingdom
    May 29, 2014

    Shower head was inadequate


  • Jens
    May 28, 2014


    Too mutch noice from the street. Window gave close to none noice protection.


  • Eugene
    May 20, 2014

    Very conveniently located a few steps away from the railway and bus stations, 10 minute walk to the old city centre. Good, albeit expensive breakfast. Helpful reception staff.

    The room was tiny and dark, without a desk. In the bathroom, the tap was dripping and the toilet used an enormous amount of water every time it was flushed.


  • Daniele
      United Kingdom
    May 15, 2014

    Great location, walking distance to town, very well connected

    Very shabby, old, needs to be refurbished, not very clean, the mattress was awful, couldn't sleep very well for the whole week.


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