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Newest reviews for Hospes Palacio de los Patos

  • Gordon
      United Kingdom
    August 11, 2014

    All staff (both front of house and back stair) were cheerful, welcoming, eager to help make the visit the best you could have. The breakfast was a cornucopia of tastes and colour.

    We could not find anything not to like about this visit.

    9.6

  • Nairie
      United States of America
    July 15, 2014

    The staff and management were first class. Polite and accommodating. The breakfast was excellent.

    I did not like the new facility. The older building is beautiful. The newly built building is mediocre at best, and the lower floors felt like a prison.

    8.3

  • Nicholas
      United Kingdom
    July 14, 2014

    everything

    no hot water on our night's stay

    6.3

  • Hanan
      Qatar
    July 9, 2014

    All of the people who work there are really nice and helpfull.

    There is not any kettle or an iron.

    7.9

  • Anonymous
      United Kingdom
    July 7, 2014

    spa availability easily able to book treatments plenty of choice for breakfast and hot breakfast available on request

    no drawer space for clothes only hsnging space. We were in the new block which was very modern so this could have been the reason

    9.6

  • Romeu
      Brazil
    July 4, 2014

    my best experience in Spain. location is great. building and facilites are outstanding terrace gourdios - restaurant (great food) in the terrace, fantastic ambience staff is great, best service you can get in spain

    nothing, everything was outstanding

    10

  • Israel
      Israel
    June 30, 2014

    perfect

    10

  • Anonymous
      Spain
    June 30, 2014

    Most of the staff are friendly and helpful.The garden is stunning.And the room size of Junior Suit is great.

    There is one elder female staff I met when I checked out, who was rude and cold. But only her, others are great.

    7.9

  • Camilla
      Norway
    June 27, 2014

    Loved this hotel. It is very central, but secluded within the lovely garden. The welcome to the hotel was friendly and personal (and getting the car parked is always a plus : ). We were lucky and got an upgrade to a Junior Suite, which is absolutely gorgeous. I am told it was the old library. Having a quiet drink in the comfortable sofas in the garden after a full day of walking, taking in the sights - and oh, yes, shopping - was bliss. Would certainly recommend this hotel to friends.

    The hotel bar interior. It seemed sterile and had very cold lighting. Granted, normally you would sit out in garden enjoying the sun - but we had rain during our stay, and sitting inside in this bar was not that pleasent. The staff, though, were very pleasant.

    10

  • Anthony
      United States of America
    June 12, 2014

    Location and eligance

    Hard to get to.

    9.6

  • David
      United Kingdom
    June 1, 2014

    Staff could not do enough to help. From parking the car to having iced water ready for you.Hotel was a haven after a long day in Granda.

    This is not about the Hotel but if you drive yourself its hard to get to the Hotel as there is a one way system that does not let you turn left.

    10

  • Grahame
      Australia
    May 31, 2014

    Good location, helpful staff, lovely room

    Nothing

    7.5

  • Michaela
      Gibraltar
    May 29, 2014

    Room I stayed at was very poor looking. Furniture very damage. My room was opposite toilets for customers visiting hotel's restaurant. Hotel's Spa is not to usual standard of 5 star. When paying by my Visa card the staff made their choice of currency.

    2.9

  • Heidi
      Spain
    May 27, 2014

    Location was good.

    Not what I expected . We where surprised that restaurant and our room was at very modern part of hotel( not at the old romantic what you see pictures of hotel). Service was not too good and it was slow. Garden was not very clean and it was Expensive thinking what we got. I don't recommend hotel if you are not in to modern style.

    4.6

  • Suet
      Hong Kong
    May 22, 2014

    All of the staff are very helpful. We are really appreciated with them to take care our car and languages. The room is spacious ,tidy, clean and comfort. We like the breakfast most. It's a champagne breakfast with ordered breakfast if you prefer. The hotel also provides spa and sauna. In general, it's value for money and highly recommended.

    9.2

  • Serene
      China
    May 17, 2014

    Love the heritage building and contemporary decor mix. Staff excellent and location perfect. Hotel restaurant food was good too.

    9.2

  • Victoria
      Switzerland
    May 13, 2014

    Breakfast could be better Otherwise everything excellent .

    10

  • Else
      Spain
    April 17, 2014

    It is a very pretentious place that cannot really live up to its own ambitions. It is wannabe posh. The design may look good but things are not working properly and the staff seem incompetent under a pretense of professionalism. There is room for improvement!

    5.8

  • Natasha
      Australia
    April 17, 2014

    Great for the shopping district and beautiful hotel

    I prefer to be in a quieter area

    9.2

  • Linda
      Spain
    April 8, 2014

    Good location. Nice design of rooms in new wing combined with the glamorous old building of the hotel. Bright rooms with lots of light. Good breakfast. Wonderful garden and terrace. The hotel has parking.

    Extremely noisy location. Walls and windows don't isolate any noise. You can hear guests in other rooms, in the hallway and people talking on the street not to mention the traffic. Impossible to get a good nights sleep. Breakfast costs 16 €. The spa is small and unusable. The sauna, steam room and swimming pool are in the hallway of the spa. It's a joke..

    5.8

  • Abdulla
      Qatar
    March 26, 2014

    Great hotel

    9.2

  • John
      United Kingdom
    March 24, 2014

    Lovely setting, comfortable room

    Bar area not well designed for comfort. Lack of ambience in dining area (too early in the year to eat outside which would have been ideal)

    8.3

  • Rosemarie
      Netherlands
    March 15, 2014

    too noisy and even in the hotel.

    6.3

  • Anonymous
      United Kingdom
    March 11, 2014

    Excellent location; beautiful building, refurbished with great style and sensitivity; good food; very helpful staff.

    The only criticisms are the cramped bar (perhaps not a problem in summer), and the lack of armchairs in the bedroom

    9.2

  • Anonymous
      United Kingdom
    February 23, 2014

    Very friendly and helpful staff, beautiful building in good location

    Room was rather dark- if you want to read at night, maybe bring a torch

    8.8

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